Min. $200.00 Purchase~2017.12.31
- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $66.00 purchase.
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4) Any change of mind from buyer's end: Would like to change to other available products or does not want the item anymore. Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached Provide picture of the item to seller end. Shipping fee will be incurred from buyer's end.How to submit return or exchange from the buyer's end?Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We will assess the claim issue with the provided picture and inform on the progress.
1) Submission of claims: Any return of exchange of items will be applicable within 7 days upon receipt of the item.2) Any shortage of item or wrong item received: Provide picture of the item contents within the parcel package Provide picture of the parcel package with the delivery information. Shipping fee will be incurred from seller end.3) Defective item issue: Provide picture of the defective area of the received item Provide video of the non-functioning of the product. (For electronic products) Shipping fee will be incurred from seller end.
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Item as described and pretty good quality.
Series:JK-B Series | Design:Design 03 | Size:Free Size(+S$2)
Fast delivery..My baby like it!
Series:JK-A Series (2a-02) | Design:Design 01 | Size:Small(+S$5)
Delivery took about a week
Raincoat is very cute!
Series:JK-A Series (2a-02) | Design:Design 03 | Size:Medium(+S$5)
Good and reasonable price ........
Series:JK-C Series (1G-08) | Design:Design 03 | Size:Large
Overall okay. Delivery takes about 1 week for normal mail. Item as picture.
Series:JK-D Series | Design:Design 03 | Size:Large(+S$3.30)
Series:JK-A Series (2a-02) | Design:Design 02 | Size:Medium(+S$5)
Series:JK-A Series (2a-02) | Design:Design 03 | Size:Large(+S$5)
I would like the jk c series, design 2. When is e stock coming?
hi restocking period take 3-4 weeks time . we cant confirm with you until the stock arrived at our warehouse. thank you
I would like to buy the jk c series size 3. When is e stock arriving?
Hi Is qexpress delivery faster than Normal deliver?I need by friday.Or any store pickup possible?
hi qxpress is faster compared to normal mail. for normal it have a high chance for mail delay. we would recommend you walk in purchase if you really need it urgently. as for qxpress delivery guide line is 2-4 working days after we have process your order on the next working day. we are located at 196, pandan loop pantech business hub. #02-33 singapore 128384. our operation hours is monday to friday 9.30am-11am and 1.30pm-5.30pm. please help to avoid 11am-1.30pm. thank you.
Hi, what size should i get for JK-D Series? My girl is 3yo and around 95cm tall.
hi you are try S or M size. thank youS size for kids 85-100 cmM size for kids 100-110 cmL size for kids 110-120 cm
Order 214445068May I know when i will i received my item ? I order my item on 28 april . Thanks for reply !
hi, we have shipped out the parcel for quite some time. do give singpost some time to deliver the parcel to u. thank u
Ok , i have still not yet received my item . Almost 2 weeks already.....
hi many apologies, as it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.
Hi seller , noted n thanks . Too late to change to qexpress anyway , i shall wait for a couple of days more . If really by 1 month time i no receive yet I will file for non-receipt claim . Thanks
hi, sure. do update us when u have receive the item too. thank u
Hi there, i have still not received my item , may i know how to go about to file non-receipt claim ? Cos after buying via qoo10 so long, this is first time i failed to receive my item .... u need any more my order details ?
u can drop an email to email@example.com and ask them to help u file for non receipt claim. we highly encourage u to use Qxpress in future to avoid lost mail. thkq.
Hi, when will restock for design JKC-02 in size S arrive? Thanks.
hi, at least 4 weeks. thank u
Do all the raincoats have zips?
Hi, nope our raincoat do not have zip. Thank you
what abt jk d 01(yellow small)? is there a zip? when will stocks arrive for this design? thanks
hi, for all of our rain coat does not come with zip. restocking period take 3-4 weeks time . we cant confirm with you until the stock arrived at our warehouse. thank you
My 3 year old daughter's chest measures 48 cm. Can you advise what JK-C size should I order for her? Thanks.
hi, how tall is she? thank u
Hi, she is 92 cm tall. I don't want for the raincoat to be too big in width cause might fall off her shoulders. Please help to advise the size. Thanks
hi, u can consider M size. thank u
The width for JK-C M is 43cm acceding to your page. Is it the width for the body or does it include the arms? If it's just the body, 43cm seems too big. I have to double it to get the circumference right?
hi, thank you for your enquiry. please give us some time to get back to you agian. thank you.
There isn’t any posted question about item.