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Brand Qstore
12,592 Fellows

Back Lace Ribbon Dress


Subject Register Date
Unanswered inquiries 21/07/17 Qoo10 customer center 2017-07-21
Exchange only once! Seller 2016-06-07
About Delivery Time (SingPost Normal Mail) Seller 2015-09-09
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

Select Item

BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
3 (Based on 9 reviews)
Customer Satisfaction Score
  • Product 80%/100%
  • Price 80%/100%
  • Delivery 80%/100%
  • Service 100%/100%

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Not Recommend Mar 20, 2016 jen*******
Highly Recommend Mar 18, 2016 pyo*******
netural Mar 15, 2016 eve*******
netural Mar 14, 2016 joa*******
netural Mar 13, 2016 lov*******
Highly Recommend Mar 12, 2016 Chn*******
netural Mar 12, 2016 sek*******
netural Mar 12, 2016 Ces*******
Highly Recommend Mar 11, 2016 ysl*******

Seller Information

  • Available during:Unfixed opening hour MON~FRI: 11:00am ~ 6:00pm SAT, SUN, Holiday : day off
Item Q&A(5)
No. Question & Answer Member Date Status
NOTICE Unanswered inquiries 21/07/17 Qoo10 customer center
NOTICE Exchange only once! Seller
NOTICE About Delivery Time (SingPost Normal Mail) Seller
NOTICE No Refund & Exchange only at our Yishun Office Seller
NOTICE Treat others like how you want to be treated. Seller
NOTICE Response Time TEXT: 8588 9875 Seller
FAQ Wrong order made Seller

Please cancel the order and place again with the right design and size as we cannot change the size / colour / design. It is to safeguard you and us in case of any problem arises.

FAQ I do not want the item already, please do not deliver to me. I have not received so I want to cancel. Seller

I am afraid that your order is on delivery, we cannot cancel your order as we have already made payment to the delivery company prior to dispatch. We will be able to cancel the order only before dispatch but not when it is on delivery. We are running on small profit margin so please think clearly before placing your order. A delivery costs 4.

FAQ I have selected Store Pickup by mistake, can change? Seller

If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again. Please make sure to select the correct delivery option.

FAQ Slow reply for Qpost!! Seller

Give us a text with your order number and we will assist you asap as qoo10 system is laggy on our end. Sometimes it doesn't load in our system. SMS 85889875 so we can assist you at the soonest possible. MON - SAT 12PM - 6PM close on public holidays and sundays

FAQ Can I exchange something which is bought a year ago? It is unworn and unwashed. Seller

I apologise that we do not accept exchange for order which was made more than 1 months ago from order date

21267014 Self Collect option xia******* 2016-03-04 Answered
Hi, I can't find the self collection option. Please add.
[Re] Self Collect option
Hi it has been added :)
21267011 Self Collect option xia******* 2016-03-04 Answered
Hi, I can't find the self collection option. Please add.
[Re] Self Collect option
Already answered inquiry. If you have another any question, please contact to us.
21245541 Enquiry xia******* 2016-03-03 Answered
What is the type of closure. Is it zip or button? Us the dress lined? Can see through?
[Re] Enquiry
Hi zip closure, lined. I don't think it is see through
21180601 Material peh******* 2016-02-27 Answered
Hi. Is this material stretchy?
[Re] Material
Hi slightly stretchy
21180564 how to select store pick up nur******* 2016-02-27 Answered
I want to opt for store pick up but i cant seem to find it
[Re] how to select store pick up
Dear customers, sorry for the delay for your inquiries.

We will be able to assist you by 3 March.

Alternatively, please SMS 85889875 with your order number and my colleague will assist you from there.
fixed it :)

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