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YuYu Collection Singapore
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[NEVER BEFORE PRICE] ✮BEAUTYMAKER✮1+1 REFILL✮NO 1 MATTE OIL CONTROL CUSHION✮BEYOND 48H LONG LASTING

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Notice

Subject Register Date
FREE RETURN WITHIN 14 DAYS OF PURCHASE Seller 2016-03-01
Manufacturer/
Place of origin
BeautyMaker / BeautyMaker Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(customer.care@yuyucollection.com.sg)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description [LAST CHANCE ENCORE SALE]✮BEAUTYMAKER✮2016 NEW LAUNCH✮NO 1 MATTE CUSHION ✮WORLDS MOST OIL CONTROL POWDER CUSHION✮8-IN-1✮BEYOND 48H LONG LASTING✮Zero Shine Flawless Skin✮1 Second Turn Powder✮
Size 13ml
Expiry 3 years from manufacture
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
1002
Average Customer Review
90 / 100
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (465)

Customer Photo Review board

Highly Recommend Thanks for the free delivery

Second purchase from seller. Although scheduled date were change, the items came well packed. Super satisfied and came with two sample to try.

Type:Limited Edition - Beige | ADD Air Cushion Puff 2 Pcs:none | BONUS + 1 Refill or Top Up for Cushion:Refill - Beige | Add Perfect Essence Sunscreen:none | Add Perfect Hydrating Primer:none | Add Photoshop Brush:none | Add Loose Powder:none

Apr 28, 2017
kia*******

Highly Recommend Good

Good condition and fast delivery.

Type:Limited Edition - Beige | ADD Air Cushion Puff 2 Pcs:none | BONUS + 1 Refill or Top Up for Cushion:Refill - Beige | Add Perfect Essence Sunscreen:none | Add Perfect Hydrating Primer:none | Add Photoshop Brush:none | Add Loose Powder:none

Apr 28, 2017
eli*******
Apr 27, 2017
jlt*******

Highly Recommend Items received

Glad to receive abd eager to try them out!

Type:Limited Edition - Beige | ADD Air Cushion Puff 2 Pcs:Yes(+S$9.90) | BONUS + 1 Refill or Top Up for Cushion:Refill - Beige | Add Perfect Essence Sunscreen:none | Add Perfect Hydrating Primer:none | Add Photoshop Brush:none | Add Loose Powder:Bye Bye Oil Pact(+S$19.90)

Apr 26, 2017
jes*******

Highly Recommend Matte cushion

Receive good condition not try yet

Type:Limited Edition - Beige | ADD Remover:none | ADD Air Cushion Puff 2 Pcs:none | ADD LOOSE POWDER:none | BONUS + 1 Refill:Ivory | ADD PRIMER:none | ADD BRUSH:none

Apr 25, 2017
jas*******

Customer Review(1,077)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-04-30 Dje*******
Highly Recommend 2017-04-29 apr*******
Highly Recommend 2017-04-28 kia*******
Recommend 2017-04-28 ray*******
Highly Recommend 2017-04-28 eli*******
Highly Recommend 2017-04-27 gaz*******
netural 2017-04-27 jlt*******
Recommend 2017-04-27 jor*******
Highly Recommend 2017-04-26 wlk*******
Highly Recommend 2017-04-26 tar*******

Seller Information

YuYu

  • Address : M38 38 JALAN PEMIMPIN #05-11
  • Available during:MON~FRI : 9:00am - 7:00pm
Item Q&A(140)
No. Question & Answer Member Date Status
NOTICE FREE RETURN WITHIN 14 DAYS OF PURCHASE Seller
FAQ Delivery time frame for Singpost Smartpac, Qxpress Seller

Singpost Smartpac 2-3 working days (Tracking is available, in the event no one is at home the parcel will be in your letterbox) - Reliable Qxpress Courier 1-3 working days (Tracking is available within 1-2 working days) - Reliable

FAQ Our Operating Hours and Self-Collection Seller

Monday-Friday 9.00am - 7.00pm For self-collection, you may visit up during our operation hours excluding Singapore public holiday. If you have any questions, please email us customer.care@yuyucollection.com.sg

26666843 Inquiry for the item from Sur**** Sur******* 2017-04-29 Answered
hii is the 1+1 deal come with spounge each or i need to buy it separately
 
[Re] Inquiry for the item from Sur****
Hi Dear, the sponge are inside the cushion but refill is not included. :)
26624546 Inquiry related delivery from cel**** cel******* 2017-04-26 Answered
I choose qx quick for next day delivery and yet it's not shipped? Ended up schedule for 28th? What's the point of having qx quick then??
 
[Re] Inquiry related delivery from cel****
Hi Dear, our apologies, we will compensate you with some travel set. We will be sending out your parcel today.
26612993 Inquiry for the item from gel**** gel******* 2017-04-25 Answered
How do I know what is the colour and expiry date of my refill? It's not stated on the packaging.
 
[Re] Inquiry for the item from gel****
Hi Dear, the color is beige 自然. The expiry date is 3 years from manufacturing date which is 20190330

Hi Dear, the colour and manufacturing date is written on the packaging. The expiry date is 3 years from the manufacturing date. Thank you.
(Apr 25, 2017 11:46)
 
[Re] Inquiry for the item from gel****
Thank you!
 
[Re] Inquiry for the item from gel****
You're welcome. Have a nice day:)
26611769 Inquiry related cancel and refund from xin**** xin******* 2017-04-25 Answered
Hi Seller, regard on my items as attached. I have received ur replacement but still nothing come out even have press many times.
Please send a good condition replacement.
 
[Re] Inquiry related cancel and refund from xin****
Hi Dear, can you try patting the bottom of the matte cushion a few times a little harder. The foundation should be able to come out.
26595986 Inquiry from sta**** sta******* 2017-04-24 Answered
Hi Seller,

I bought the 1+1 matte cushion two weeks ago and just opened one of them to use yesterday. I love the texture and the quality of the powder-cushion! However I realised the beige colour that I ordered is too light for my skin. Would like to exchange the packet that is unopened (in original plastic wrapped, not opened) to another one with the honey shade. Would you be able to arrange the exchange for me please?

Thank you!
 
[Re] Inquiry from sta****
Hi Dear, sure it is possible. You can either come down to our office personally to do a 1-1 exchange or you can mail the cushion back to us and we will send you the honey one once we received the cushion you sent back. Thank you.

Office Address:
M38 @ Jalan Pemimpin,
38 Jalan Pemimpin,
#05-11,
Singapore 577178

Operating Hours:
Monday-Friday, 10.00am – 7.00pm

Please call at 87983737 if you need directions.
 
[Re] Inquiry from sta****
Hi, thanks for the info. Just wondering if your office could open a bit later today? I can go over after work, but will reach 715pm earliest. Or could I meet one of your staff at the mrt station at 7pm? thanks!
 
[Re] Inquiry from sta****
Yes sure dear. :)
 
[Re] Inquiry from sta****
Hi, could I meet you or your colleague at 715pm at marymount mrt station? I'm otw and will be slightly late. Hope it's ok!
 
[Re] Inquiry from sta****
Hihi, to save your trouble, I'll go over tomorrow instead. Sorry for any inconvenience. Please help to reserve one honey shade cushion powder for my exchange. Thank you!
 
[Re] Inquiry from sta****
Hi Dear, noted with thanks:)
26588891 Inquiry from jan**** jan******* 2017-04-23 Answered
Hi seller,

I wish to use the cart coupon but currently having a daily deal which is offering less discount for this item. I know I cant use the cart coupon on item which has a daily deal. It make no sense because the cart coupon has a better deal than the daily deal.
 
[Re] Inquiry from jan****
Hi Dear, apologies daily deal and time sales cannot use coupon. :)
26576693 Inquiry for the item from ncc**** ncc******* 2017-04-21 Answered
Hi seller
Thanks for the fast delivery but you send me the wrong refill colour.Is it possible i can exchange?
 
[Re] Inquiry for the item from ncc****
Hi Dear, our apologies for the mistake. Can you mail the wrong refill back to us to the below address? We will arrange to resend the beige refill to you. Our apologies for the inconvenience caused. We will also refund the shipping cost to you.

Kindly mail to:
M38 @ Jalan Pemimpin,
38 Jalan Pemimpin,
#05-11,
Singapore 577178
Kindly include your name and order no. together with the item.

Thank you.
 
[Re] Inquiry for the item from ncc****
Hi thanks for your prompt reply
Is it possible for we meet up and exchange?
 
[Re] Inquiry for the item from ncc****
Hi Dear, it is possible. You can come down to our office at the above address during our office hours. Thank you.

Operating Hours:
Monday-Friday, 10.00am – 7.00pm
 
[Re] Inquiry for the item from ncc****
Hi I had received new beige cushion for replacement.light color will be return to ur office
 
[Re] Inquiry for the item from ncc****
Hi I had received new beige cushion for replacement.light color will be return to ur office
 
[Re] Inquiry for the item from ncc****
Hi Dear, noted with thanks.
26570788 Foundation didnt come out tin******* 2017-04-21 Answered
I just received the matte cushion. Tried to press for a long time for the foundation to come but it can't seem to work. How can I get an exchange?
 
[Re] Foundation didnt come out
Only the refill is working. By the way, how to do i replace the refill in the casing?
 
[Re] Foundation didnt come out
Hi Dear, you just push from the bottom and you should be able to take out and replace the refill into the casing. As for the faulty cushion, we will send you a replacement. Thank you.

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