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Benjabelle Brush Tree - Your brushes deserves the best - Made in USA [SCMK]

See all Benjabelle Brush Tree items

Notice

Subject Register Date
Entered Wrong Shipping Address Seller 2017-07-12
When items are Out of Stock Seller 2015-02-17
Be Nice (^.^) Seller 2015-02-06
more
Manufacturer/
Place of origin
Benjabelle / USA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(6100 6835 / sales@shoponlinelah.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Benjabelle Brush Tree. Authorised Distributor - Perfect Valentines Day gift
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
53 (Based on 56 reviews)
Customer Satisfaction Score
92%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (28)

Customer Photo Review board

Highly Recommend 2nd purchase

Good quality item, but fragile. Need extra care when using it

Type:Sunflower | Color:Black(+S$20) | Add on Spinner:Black(+S$19.90)

+ Add this option
Jul 26, 2016
kin*******

Highly Recommend thanks!

Delivery was fast and item was wrapped well!

Type:Daisy | Color:Pink | Add on Spinner:Not required

+ Add this option
Jun 25, 2016
k.l*******

Highly Recommend Good

Good fast delivery. Highly recommended. Thanks

Type:Daisy | Color:Pink | Add on Spinner:Not required

+ Add this option
Feb 13, 2016
mac*******

Highly Recommend Good

Good, fast delivery. Recommended to buy

Type:Daisy | Color:White | Add on Spinner:Not required

+ Add this option
Jan 12, 2016
mac*******

Highly Recommend good condition

item came in good condition and was wrapped with bubble wrap too!

Type:Daisy | Color:Pink | Add on Spinner:Not required

+ Add this option
Jan 05, 2016
k.l*******

Customer Review (56)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 14, 2017 sou*******
Highly Recommend Jul 26, 2016 kin*******
Highly Recommend Jun 25, 2016 k.l*******
Highly Recommend Feb 17, 2016 ych*******
Highly Recommend Feb 13, 2016 mac*******
Highly Recommend Jan 12, 2016 mac*******
Highly Recommend Jan 05, 2016 k.l*******
Highly Recommend Sep 01, 2015 agn*******
Highly Recommend Jul 14, 2015 bai*******
Highly Recommend Jul 13, 2015 mag*******

Seller Information

ShopOnlineLah.com

  • Address : A'POSH BIZHUB 1 YISHUN INDUSTRIAL STREET 1 #03-26, Opens Daily From 12pm to 7pm
  • Available during:MON~SUN : 12noon ~ 7pm Wed: Closed
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE Entered Wrong Shipping Address Seller
NOTICE When items are Out of Stock Seller
NOTICE Be Nice (^.^) Seller
NOTICE Shipping *MUST KNOW* Seller
NOTICE No Exchange or refund. Seller
NOTICE Working Hours: 12noon to 7pm Daily Seller
FAQ Ops! I made a mistake in my order! I want to change the size/color/shipping address/qty (or whatever!) . What should I do? Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

FAQ Why Normal mail are so slow,have to wait up to 3 weeks? Seller

Dear Customer please take note that Normal mail have to wait up to 3 weeks because Singapore have inform us that 1) they don't work on Saturday , Sunday and public holiday 2) in the event if the pick up truck is too full, they will pick up the item the next pick up time which is the next day 3) there is a reason why Singpost ask for extra money for AM mail, Smart pac and registered mail because they will sent out those mail 1st, follow by they will sent out letter ( cause letter normally belong to company or government who will sue them for late delivery. Lastly is normal mail parcel which is us 4) Singpost will pass the items to the auntie or uncle that will do the sending on bicycle , walking or car and if that day , there is so much letter and registered mail , am mail , smart pac in that area you stay, you will have more delay cause the number of worker they have is fixed so we must understand that for the best price, you have to wait .

FAQ Why my normal mail package has not arrived? Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ Can I put what I want in the memo? Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

25820590 Restock xue******* 2017-02-19 Answered
Hi Seller, will there be a restock for daisy black and when would that be?
 
[Re] Restock
dear customer nope we are doing clearance
23604402 Spinner & walk in wen******* 2016-08-26 Answered
Hello, do you have pink spinner? Also If I walk in, do you have display sets? Because I would like to see the different sizes before deciding which one to buy.
 
[Re] Spinner & walk in
dear customer yes we have
16850404 reselling cac******* 2015-03-16 Answered
Is there an email i can contact?
 
[Re] reselling
Please call Hotline 61006835 between 12pm to 7pm
16848952 reselling cac******* 2015-03-16 Answered
Hi, is it possible to become a reseller? TIA
 
[Re] reselling
dear customer yes call us at 6100 6835 cause we need to find out more information
15605228 qns win******* 2014-12-05 Answered
is there any group buy promotion coming soon?
ready stocks for sunflower pink?
if self collection any discount off?

thanks
 
[Re] qns
Dear customer if you walk in will be promote price
 
[Re] qns
Hi much is walk in promo price? Pink original has stock?
 
[Re] [Re] qns
deae customer the same price as you see online , just $0.90 different cause we don't like coins
14387401 Daisy Brush Tree for cart no. 89632435 yil******* 2014-08-28 Answered
Dear seller, I haven't received my daisy tree brush since I made order on 20th Aug 2014. & even though you have provided me the tracking number (QX102222918), item cannot be tracked. Please advise. Your reply in this matter is appreciated.
 
[Re] Daisy Brush Tree for cart no. 89632435
Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.


dear custoemr sorry for the delay
would you like to cancel the order 1st cause actually we have a promote coming up on the 8 sep
so you can reorder again at adiscount price
 
[Re] Daisy Brush Tree for cart no. 89632435
Dear seller,

No it's okay I do not want to cancel my order. Please do send my order as soon as possible as I have been waiting for a while already. In fact I am very surprised that you have not sent out my order until now even though I had previously received a message from you that you would resend me my daisy tree brush.
 
[Re] Daisy Brush Tree for cart no. 89632435
dear customer
qexpress have lost the mail , this time we will sent by taqibin , can i check if other colour ok,, cause now white is out of stock, we have black, pink
 
[Re] Daisy Brush Tree for cart no. 89632435
Dear seller,

I want the colour white. Please advise when will the stock for white will arrive.

Also, please respond promptly as it seems as though your replies to my queries are very inconsistent. If I had wanted to wait this long, I would have rather ordered the brush tree directly from US myself.
 
[Re] Daisy Brush Tree for cart no. 89632435
dear customer , we are very sorry for the delay
this time , we will use taqbin instead of qexpress, your taqibin tracking number is 1200 2879 3452
13042442 discount med******* 2014-04-29 Answered
is there a discount if i buy more? i'm interested in around puchase of roughly 3 for face and 3 for eyes
 
[Re] discount
Dear customer.
Your inquiry will soon be confirmed and answered by the seller.
※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.
Thanks & Best regards.
P.S. The information is also sent to the seller to meditate this case.

dear customer please contact us at our hotline for bulk purchase
12145615 Any sale coming up soon? cxf******* 2014-02-08 Answered
Any sake coming up soon? :)
 
[Re] Any sale coming up soon?
dear customer call us at 61006835 and we will be able to arrange the promo price for you

Policy & Notice