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♥  [Best Value] Hard Shell Luggage Aluminium Alloy Frame ABS Polycarbonate Travel Bag/Case Trolley
327 items sold
39.90

♥ [Best Value] Hard Shell Luggage Aluminium Alloy Frame ABS Polycarbonate Travel Bag/Case Trolley


Customer who recommended this item
125 (Based on 141 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
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Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (77)

Customer Photo Review board

Highly Recommend Great

Fast delivery service..highly recommended

Type:01 : Premium Luggage (Rose Gold) | Size:24inch(+S$15)

+ Add this option
Oct 22, 2017
Jul*******
Oct 21, 2017
chr*******
Oct 21, 2017 1
lim*******
Oct 21, 2017
and*******
Oct 20, 2017
mam*******

Customer Review (141)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 22, 2017 Jul*******
Highly Recommend Oct 21, 2017 chr*******
Not Recommend Oct 21, 2017 lim*******
Highly Recommend Oct 21, 2017 San*******
Recommend Oct 21, 2017 fat*******
Highly Recommend Oct 21, 2017 and*******
Recommend Oct 20, 2017 mam*******
Recommend Oct 20, 2017 tam*******
netural Oct 20, 2017 scg*******
Not Recommend Oct 20, 2017 wha*******

Item Q&A(54)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

We offer free Normal Mail if you purchase over $25 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Normal Mail" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $25, it is important to follow the above for system to auto calculate.

Singpost normal mail - This is a non-traceable mailing method where Singpost will deliver the parcel direct to your letterbox but there is a RISK with mail will be lost or delayed by Singpost.

Notice
Seller

We offer free Qxpress if you purchase over $50 items in our shop. In order to enjoy this promotion, important things to take note and follow:

- All items must be under the same cart number
- All purchases must chose “Qxpress" as your shipping method, if not system will not be able to waive the shipping fee for you.

**Please note we are packing our orders according to the order list, hence we will not know if you have purchase more than $50, it is important to follow the above for system to auto calculate.

If above steps are not followed and shipping fee is incurred, seller will not be doing any refunds.

Unanswered
2017-10-22
bee*******
User

Hi, for item 03, the 3D hello kitty luggage 24”, total cost $59.90, does it includes the 3D hand held hello kitty small bag?

Unanswered
2017-10-22
bee*******
User

Hi, I’m looking at item 02 hello kitty luggage 24”, the total cost is $59.90. Does it includes the small hello kitty hand-held bag?

Unanswered
2017-10-21
tat*******
User

Which of the listed luggage is NOT zip type?

Unanswered
2017-10-21
Sg.*******
User

Hi does it come with TSA Lock

Unanswered
2017-10-20
fil*******
User

Hi seller, I am intended to get the HK02 Rose luggage, like to check with you does the option also include the hand carry bag? And how long is the delivery in Singapore?

Unanswered
2017-10-20
Abh*******
User

Still waiting for my partial refund. (Order no. 113317935)

I have provided the order no. in the email response to you as well, on which we agreed on 20% refund.

Unanswered
2017-10-20
Ali*******
User

Hi Seller, I have placed my order since 14 Oct, the status is still under shipping requested. Can you help to check and advise?

User

Hi

We need to check with our warehouse side and get back to you.

Thank you

User

Hi seller, do you have any update?

Answered
2017-10-20
law*******
User

Secret Inquiry

User

Secret Inquiry

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