NANO JAPAN
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[SURE GET 5%10% 20%* FREE SHIP*] ♥EPA 780mg DHA 330mg ♥KRILL ♥BOOST MEMORY ♥REDUCE HEART STRESS

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Customer who recommended this item
255 (Based on 263 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Subject Register Date
UPDATE : Pre-order (NANO Detox and NANO Resvera) Seller 2017-08-16
Our Freshness Policy (update) & How to Store Your Products Seller 2017-06-10
Our Refund & Return Policy Seller 2016-03-30
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Manufacturer/
Place of origin
NANO JAPAN / JAPAN Condition New Product
Shipping From Domestic (Singapore)
Material Krill OIl from Antartica. Contains EPA, DHA, Omega 3. 100% Made in Japan
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(98710628 / product@nanocollagenshop.com)
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
JANCode 4957699001954
Brief Description NANO KRILL OIL EPA 780mg/ DHA330mg, 90-CAPS. Contains Antarctica (South Pole) Krill Oil. Promotes brain, heart and artery elasticity. Highly recommended for working adults, elderly. Made in Japan
NANO JAPAN™ THE HIGHEST QUALITY OF EPA, DHA, Omega-3 Supplement for you and your family!
Country of Origin ............ AUTHENTIC ♪ 100% Made In Japan. Krill Oil from Antarctica (South Pole region)
Active Ingredients ........... COMPLETE ♪ Krill Oil origin EPA 780mg (bioavailable 5,070mg), DHA 330mg (bioavailable 2,145mg), raw Krill Oil (Red Asthaxantin/ Vitamin E Anti-oxidant) 5mg
Content/ Bottle ............. BEST VALUE ♪ 90-caps Capsugel™ Liquid Capsule (Licaps)
Capsule Benefits Stable - Do not react with oil content (anti-rancidity). Enteric coating - Go straight to intestine for full disintegration and absorption.
Recommended Dosage per day Take 3 to 6-caps per day regularly, everyday. HIGHLY RECOMMENDED FOR KIDS!
How to Consume Highly Recommended to take before bed time with lukewarm water everyday for best results!
Produced and Tested HALAL-certified. Japan JHNFA-tested and GMP certified
User Advisory None known to date
Benefits (Details see listing below) (1) Helps improve artery elasticity (throughout body). (2) Promotes heart cardio functions (Prevents heart attack). (3) Reaches brain to boost neuro activity (Prevents stroke).

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (182)

Customer Photo Review board
Oct 21, 2017
hez*******
Oct 21, 2017
hez*******

Highly Recommend Good

Good to get it at a discounted price. Hopefully it is good.

A. Item:[532509442] NANO Cardio + Neuro 90-Caps

Oct 21, 2017
yap*******

Highly Recommend Received

This is my 2nd order. Received in gd condition. Hope it is Wat it claims.

A. Item:[532509442] NANO Cardio + Neuro 90-Caps

Oct 21, 2017
pky*******
Oct 20, 2017
rr.*******

Customer Review (263)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 22, 2017 nei*******
Highly Recommend Oct 21, 2017 hez*******
Recommend Oct 21, 2017 hez*******
Highly Recommend Oct 21, 2017 yap*******
Highly Recommend Oct 21, 2017 pky*******
Highly Recommend Oct 20, 2017 rr.*******
Highly Recommend Oct 19, 2017 au2*******
Highly Recommend Oct 19, 2017 au2*******
Highly Recommend Oct 19, 2017 sad*******
Highly Recommend Oct 19, 2017 ely*******

Item Q&A(48)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customer,

Thank you for your purchase and kind patience.
We are still waiting fresh shipment to arrive and please take note that NANO Detox & NANO Resvera are pre-order (PO) at the moment. We will ship out your order once the new shipment arrive. For those customer who have purchase pre-order product with other in-stock products, please don't worry, we will ship out your partial orders which is in stock, to avoid keep you waiting. Once new shipment reach us, we will ship out the rest of your order with a new tracking number.

P/S: If you did not order any NANO Detox/ NANO Resvera, please ignore this message.

Million thank you and have a pleasant day.

Sincerely,
NANO JAPAN

Notice
Seller

- U are strongly advised to ensure that the user is not allergic to the product (ingredients) before placing any order.
- If the purchased product(s) is unsuitable to the intended user due to personal/medical/preferential reasons, we strongly recommend u to offer/gift the product to another person whom he/she will find suitable/favorable to enjoy.
- Be sure u store your products in a cool, dry location.
- Food/drinks items should be consumed completed within 6-8weeks upon the first opening.
The CURRENT Batch of FRESHNESS are:
1) NANO COLLAGEN: 01/09/2019
2) NANO ROYAL JELLY: OOS
3) NANO FUCOIDAN: 27/08/2020
4) NANO BIOGENIE: OOS
5) NANO DETOX: OOS
6) NANO DIET: 25/07/2019
7) NANO KRILL OIL: 14/07/2020
8) NANO RESVERA: No expiry. It should be finished consuming within a week after first opening & preferably stored in a chiller/fridge after each time opening. Do ensure that the cap is tightly replaced.

Notice
Seller

- Like retailers, food, drinks, personal care products cannot be exchanged, returned nor refunded due to hygiene reasons.
- Reasons not limited to purchased by mistake, promotion overlooked, medical conditions, allergies, purchase in excess will not be entertained.
- Refund due to buyer long absence will not be accepted and will be submitted to Qoo10 for blacklist.
- Buyers are encouraged to ensure the ingredients are not allergic to the intended user before purchasing.
- In the unlikely event that a refund/ return is accepted, the original item(s) must be shipped back to our premise first for inspection of condition. NANO JAPAN reserves the right to refuse refund/ return if the condition is unacceptable and/ or item is purchased more than 3 months.
- Only if acceptable, 15% of the purchase amount plus 2-ways delivery fees will be deducted.

Notice
Seller

- Please ensure that your FULL address, unit number postal code and contact number(s) MUST be clearly provided upon making your order.
- NANO JAPAN cannot be responsible for incorrect/ incomplete info provided and buyer will have to bear ALL costs of delivery, return and re-delivery.
- NO SPECIFIC DELIVERY DATE & TIME REQUEST WILL BE ENTERTAINED due to service not available by Qxpress. But, if u have any delivery note to delivery man, pls state short+clear info in the address part NOT memo.
- Qxpress is NOT OBLIGATED to call before arrival.
- In the event of of wrong delivery address, long-absence, request for return/ refund/ exchange will not be entertained.
- Buyers are to track OWN orders online with tracking no. provided and contact NANO JAPAN immediately if verification is needed.
- We deeply regret any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one.

Notice
Seller

- NANO JAPAN generally does not encourage self-collection as reliable delivery services with online tracking number are provided.
- In unusual and rare circumstances, NANO JAPAN may accede to self-collection request out of good faith, by our staff at one single location i.e. EUNOS MRT station (area between control station and POSB bank).
- NANO JAPAN sincerely requests buyers to contact our appointed staff 15 minutes before arrival.
- Our staff will discreetly depart for lateness by buyers of more than 15 minutes maximum without prior notification.
- No further purchase, exchange request nor negotiation is possible at point of self-collection.
- Any request to seek insurance/ investment opportunity presentation, private dates and of similar nature will be deemed as harassment.
- No rebate for delivery will be given for self-collection due to voluntary request.

Notice
Seller

- We are committed to ensure the accuracy, quality and condition of your ordered products.
- Delivery services are provided by third-party. Any queries/complains/feedbacks pertaining to the delivery services can be directed to them directly and conveniently online.
- When receiving your parcel from NANO JAPAN, please CHECK and ENSURE that 1) The box is printed with our logo NANO JAPAN 2) Description on the waybill/consignment note such as name, address, cart number matches your details 3) Securely strapped 4) No sign of opening, tempering, damages or wetness.
- In the unfortunate event that you found your order quantity incorrect, condition unsatisfactory, do not be alarmed. Keep the box or cut-out the original waybill, delivery consignment note and also the weight sticker, total 3 pieces. Contact us immediately Q&A for investigation to commence.
- Any claim of missing/ incorrect items after 3-days of successful delivery by Qxpress WILL NOT BE ENTERTAINED.

Notice
Seller

- As promotions and/ or prices can be campaigned by Qoo10 and/ or sponsors, NANO JAPAN cannot be responsible when buyers do not find themselves enjoying the promotions they had hoped for due to technical glitches, promo time-lapsed and/ or absence.
- NANO JAPAN is committed to provide the highest quality products that complies with foods safety standards and regulations recognized from around the world and local authorities.
- Mutual respect is appreciated. We reserve the right to protect our co-worker from abuse, malign and/ or unfounded accusation.
- Any feedback and/ or complains can be first sought/ made with us directly on e-mail.
- Prompt actions not limited to police report and legal recourse will be taken if inappropriate/ abusive speech/ actions are conducted.
- We deeply regret for any inconvenience caused and seek your appreciation for our continued dedication to make your online purchase experience with us a most pleasant one

Answered
2017-10-20
ssa*******
User

is it ok if I take this product together with Nano Fucoidan? Pls advice if it's ok to take this together.

User

Dear Customer,
Good evening to you. Thank you very much for your interest and recent purchase too! ^^D Yes, it is great to take it together Nano Fucoidan and Nano Krill Oil together... :) Preferably before bed time with luke warm water... :) Wishing you a terrific and fulfilling weekend...
Sincerely,
NANO JAPAN

Answered
2017-10-16
ade*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-13
w79*******
User

Hi,
Can I now how I’m gg to take ur product as I had bought
Nano collagen, Nano royal jelly, nano detox cleanser, nano diet, nano mekabu, nano bird nest and nano krill oil.
Pls advise.
Thanks

User

Dear Customer,
Good evening to you~ Thank you so much for your recent purchases! ^D^ Hope u had some amazing deals from us! :D WOW!!! Thank you so much! Now, Nano Japan products are designed to fit into everyone's lifestyle nicely to optimize daily performance and long-term well-being! First, Nano collagen and Nano royal jelly (2-caps) are recommended to be taken in the morning with/ after breakfast! :) Nano detox can be taken about 2 hours before lunch like 10 or 11AM. However, take note that when you take Nano detox, you should take 50% less of your normal meal serving to aid in welght-loss for about 2-3 weeks (for at least 3kg!). Nano diet is to be taken after lunch or dinner for fats-burning. While, Nano fucoidan (5-caps) and Nano krill oil (3-caps_ can be taken just before bed time with lukewarm water. How about Nano birds nest? :) Sure, it can be enjoyed at anytime of the day! ^^D Every day is a Nano Day. It makes everything beautiful... :D
Sincerely,
NANO JAPAN

User

Thank you

User

Dear Customer,

Good morning and you are most welcomeee^^

Have a great Monday ahead : )

Answered
2017-10-12
hez*******
User

Here are the last part of my questions:

8. I bought 3 bottles but I am very unhappy that the bottles are not sealed. Why is it not sealed as all other brand of supplement that I bought were sealed? Will not the capsules be contaminated, or lose their freshness, ineffective, or become rancid?

9. I am very angry that you use plastic sheets to stuff the bottles. Why don't use cotton or something food-grade and safe? Don't you know that plastic can cause cancer or hormonal disruption, etc? And to make matter worse, when I pulled out the plastic sheet, one of the precious capsule fall to the floor. I have to take it even though it is soiled because it is so expensive.

Can you please answer honestly my questions. Thanks in advance.

User

8. We understand that most supplement from Australia, USA etc. are sealed. However, we also realized that Japanese supplements are not sealed! We asked our japan headoffice and it was advice that it is quite the acceptable standard (you may verify this in Japanese pharmacy). However, we feedback this and our Japan headoffice will try and accede to the local expectations. ☺ Thank you for your feedback. However, you can be 101% assured that hard crystal capsule is design to avoid the rancidity of oil-base content for supplements. It is risky to have oil-base supplement in soft-gel capsule as it can render it rancid and unstablize. And that’s the reason for the hard crystal capsule being used. You can find more information in our listing. 
 
9. The plastic sheet used is food grade although it does not mean it can be eaten! :) The plastic sheet acts as a suitable spacer. Cotton are mostly used in Chinese medicine and the fiber can cause it to stick to the product if not careful. 
 
10. Nan

User

Thank you for your prompt reply. I am quite satisfied with your answers. Concerning the seal, I still feel that it should be sealed, not only an inner seal but also an outer seal. Remember we can keep it until 2020 for the current batch. I might buy a lot of bottles when there are good discount. Now it is so easy to open that anyone can just open a new bottle, touching it and contaminating the capsules. We need to prevent itchy hands from opening a new bottle to look or touch it. Hope your feedback to them will bear result. Thanks.

User

Dear Customer,
Good afternoon to you. Thank you very much for your kind advice and feedback. We are sorry for the late reply as we just visited our Japan headoffice in Osaka and had just returned. :) Which in fact, we feedback to them strongly your concern in particular, which we truly understand and appreciate. It is with valuable feedback like yours can we improve to make our products even better and service more enjoyable for you! :) As our factory is automated, it might be a little while for it to happen, but rest assure that it will! ^^D Nonetheless, we adhere to strict hygiene and standards of fulfillment. We will also try to post some videos of our factories in Japan headoffice to re-assert such assurance... :) Finally, we hope you can continue to enjoy Nano Japan products and do look out for improvements that we will implement as we continue to serve you. Thank you once again and we hope to welcome you back very soon... ^^D
Sincerely,
NANO JAPAN

Answered
2017-10-12
hez*******
User

Here are the second part of my questions:

5. You said we need to take 3 caps before bedtime. Can we take with food, without food, before food, after food? Can I take with some food? Usually I need to eat something like biscuit and milk before sleep because I need to take medicine. Can I take the oil with them?

6. Why must we take before bedtime? What benefit? What will happen if I take it in the daytime with my breakfast or lunch?

7. Do we need to refrigerate them? Can I put them in the fridge? If not why?

User

5. Nano Krill Oil is a health supplement product and not a medication. We provide the recommended way of consuming and describe it on the box, ie 3-6 capsules with lukewarm water before bedtime. If you wish to take it before food, in the morning, after lunch, they are all fine and acceptable. We simply recommend the optimal time for best result but not the compulsory time. It is safe to consume at any time of the day.
 
6. Reason it is recommended to take before bed is such that our body is at rest. Blood circulation is slowest. Oil-based supplement are less absorptive than other kinds of micronutrients or active ingredients. Taking it before bed time, allow them to be slowly broken down by your body and absorb by the body. Pls the fact that, there will be no additional solid food (that contains trans fats, LDL, etc) being taken by you at night, the krill oil and it’s content can be free to work its best.
 
7. No need to refrigerate. It is stabilized and not “live” like most probiotics

Answered
2017-10-12
hez*******
User

Because of my many questions, I have to break them into three parts.

I apologise for the many questions, but because I intend to buy more, I need to be assured before I do so.

1. Why is it that the Nutrition Facts label on the box doesn't say anything about the amount of EPA/DHA/Astaxanthin per serving? It only states some general facts like how much fats, carbohydrate, protein, sodium, cholesterol, percent daily values, etc. These are useless information.

2. And there are no Supplement Facts and Suggested Usage on the glass bottle at all. Why?

3. Why is it that only on your website that something is said: EPA 780mg/ DHA330mg? And that is only on the title. So is it true that it is EPA 780mg/ DHA330mg?

4. And if true, is the amount of EPA 780mg and DHA 330mg the total for 3 capsules?
If so, each capsule is only EPA 260mg and DHA 110mg? Am I right? And how much Astaxanthin?

User

Dear Customer,
 
Thank you very much for your recent purchase of our new product – Nano Krill Oil & EPA/ DHA. It must be an exciting new start for you with us and we aim to satisfy your queries here.
 
1. Essentially, the key information of the product are available on the bottle label itself. If you look on the left side of the label (not the box holder), you will find the EPA, DHA amount per capsule stated clearly. Whereas, the nutrition fact is more of a “western” requirement which Singapore requires for food product. Hence, they are described on the box clearly as well. If you have problem looking out for it after this, we welcome you to write to us again and we will screenshot for you. :)
 
2. Suggested usage is clearly printed on the box when you take out the bottle. 3-6 capsules, with lukewarm water before bedtime. SUPPLEMENT FACT and NUTRITION FACT in the table format are not mandatory information according to Singapore supplement regulations. As health supplement from all over

Answered
2017-10-12
bbx*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-10-11
sak*******
User

Hi Seller,

Just to enquire do I need to refrigerate the product?

User

Dear Customer,

Good afternoon to you and thank you very much for your recent purchase. :) It is not required for our NANO Krill Oil to be refrigerated because it is formulated with Capsugel, a liquid capsule that holds oil-based liquid while maintaining its stability without problem for up to 2-years, which means the active ingredients are retained for a longer shelf-life even without refrigeration. ^^ We hope this clarifies. If you need further assistance, feel free to reach out to us again. Have a wonderful day ahead! :)

Sincerely,
NANO JAPAN

User

Thank you for your reply.

User

Dear Customer,

You are most welcome! The pleasure is certainly ours! If you need further assistance, feel free to reach out to us again. Have a lovely evening! :)

Sincerely,
NANO JAPAN

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