||What are the risks if I opt for Normal Mail instead of Qxpress?
1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility.
2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress.
3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item.
4. In any case, for normal mail, we will not be responsible for any loss of mail.
|27744200 ||Inquiry for the item from cub**** ||cub******* ||2017-07-23 ||Answered|
| ||Hi, is there a case for the rubberised dumbbell? Thanks. |
[Re] Inquiry for the item from cub****
Hi only chrome come with casing
|27728349 ||Inquiry related delivery from ed_**** ||ed_******* ||2017-07-21 ||Answered|
| ||Hi seller, |
I ordered the dumbbell on the 13july but till now is still not delivered. May I know how long do I have to wait?
[Re] Inquiry related delivery from ed_****
the item has been delivered.
thank you so much for your purchase.
|27563017 ||Chrome Dumbell set 15Kg ||foo******* ||2017-07-10 ||Answered|
| ||Hi Seller, I would like to know if I place my order today, how long I can get my item? Need to plan my schedule. Thanks. |
[Re] Chrome Dumbell set 15Kg
hi rought 2-4working days, as currently we are facing some manpower issue
|27543625 ||Inquiry related delivery from sno**** ||sno******* ||2017-07-09 ||Answered|
| ||When will my item be delivered? It's been quite a while. |
[Re] Inquiry related delivery from sno****
we believe there was some delay due shortage of manpower, item should be picked up within these 2 days.
sorry for any inconvenience caused.
|27406457 ||Add Ons ||ant******* ||2017-06-28 ||Answered|
| ||Hi, I bought the 25kg Cast Iron set previously and it doesn't come with the 5kg plates. I would like to purchase 4x5Kg plates, would it be possible? |
[Re] Add Ons
hi we do not sell the individual pcs.
|27399487 ||In-store collection ||tth******* ||2017-06-27 ||Answered|
|27361989 ||Delivery date ||iam******* ||2017-06-24 ||Answered|
| ||Hi, |
Is it possible to order now but arrange the delivery date to be on mid of july as I am currently overseas and only back in mid july.
[Re] Delivery date
hi we would advice you to purchase when you are back. cos certain weight we sent via qxpress.
For qxpress the order cannot be put on hold
|27327054 ||Missing Collar ||wei******* ||2017-06-22 ||Answered|
| ||I received my product on the 21st June 2017. After unboxing, I realised that I only have 3x of collar instead of 4. And some of the black weight seems to have brown rusted marks on them, as though it has rusted or something. |
[Re] Missing Collar
For defective/wrong item/ items not receive, please send a video or a photo of it at email@example.com so that our team can assess it and assist you.
Please include order number and item name as subject. Thank you.