JessCloset Join Fellow
Brand Qstore
16,486 Fellows
POWER MINISHOP RATE 90%
25.9000

Blazer / Jacket 8535


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 45 (81%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (16)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Blazer jacket

material is nice, thick. Fits well too.

Colour:Red | Size:M

+ Add this option
Sep 04, 2015 0 0
vee*******
Aug 20, 2015 0 0
jen*******
Jun 21, 2015 0 0
Onm*******

not recommendneturalrecommendHighly recommend Blazer

fast delivery.. Love the quality and cutting

Colour:Black | Size:S

+ Add this option
Jun 19, 2015 0 0
pan*******

not recommendneturalrecommendHighly recommend ok

Fast delivery good condition, but I don't like the cutting.

Colour:Black | Size:L

+ Add this option
Apr 17, 2015 0 0
mis*******

Customer Review(55)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-05-17 cla*******
not recommendneturalrecommendHighly recommend 2015-09-04 vee*******
not recommendneturalrecommendHighly recommend 2015-09-02 yan*******
not recommendneturalrecommendHighly recommend 2015-08-20 jen*******
not recommendneturalrecommendHighly recommend 2015-06-27 pri*******
not recommendneturalrecommendHighly recommend 2015-06-21 Onm*******
not recommendneturalrecommendHighly recommend 2015-06-19 pan*******
not recommendneturalrecommendHighly recommend 2015-06-08 sha*******
not recommendneturalrecommendHighly recommend 2015-06-03 lov*******
not recommendneturalrecommendHighly recommend 2015-05-27 jac*******
Item Q&A(12)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

21480134 restock nai******* 2016-03-22 Answered
  Hi will you restock size L in black?
 

[Re] restock
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset

16712397 size to choose jos******* 2015-03-05 Answered
  Hi seller,

I like to order the black blazer but I'm quite big size.my height is 1.67m n my weight is 63kg.which size should I choose? M or L?

Hope to hear from u soon.
Jo
 

[Re] size to choose
Hi
Thanks for your query. We would recommend the L. Regards, Jesscloset

14513186 color and cut tle******* 2014-09-09 Answered
  Hi Seller,

I'm buying bright red jacket for uniform. There are strict requirements on jacket:

1. Solid color - pls confirm if it is solid color. (front and back)
2. No lace or other color on the jacket
3. It must be bright red. Kindly confirm if the color is really bright red as picture. Slight different is ok but not too far off, otherwise I would have to return to you.
4. The jacket must be structured too. I.e. not straight cut, there must be clear waistline after buttoning.

I will place order for M as soon as you can confirm the above.

Thanks.
 

[Re] color and cut
Hi
1. It's a solid colour (front and back).
2. The buttons are gold in colour but other than that, there're no other colours on the outside of the blazer.
3. As with most colours on our items, the red is slightly darker than what you see online; otherwise the shade as depicted is fairly accurate.
4. This is not meant to be a slim-cut design. It is only slightly tapered at the waist.
Regards, JessCloset

13469383 shipping sha******* 2014-06-06 Answered
  When can I receive my item?
 

[Re] shipping
Hi, thank you for your purchase from Jesscloset. I am really sorry but we haven’t sent your parcel yet. Our new stock Z001 Black M is badly delayed by the international shipping company. We would have informed you of this delay earlier, but we didn’t expect the delay to be this long. We are expecting the shipping company to deliver our new stock sometime this week. We will send you your order immediately once the new stock arrives. We get over 90% of our orders to our customers in 2-3 days and a long delay like this is really rare. Sorry again for this long delay, and thanks for your patience. Rest assured that you will get your parcel very soon. Best regards, JessCloset

13435684 cutting? sum******* 2014-06-04 Answered
  Hi, would like to know 8535 is it slim cut? Is the cutting big? size S for slim lady okay?
 

[Re] cutting?
Hi
No, this jacket isn't as slim fitting as the Z001 jackets (Jacket B 01 - 06). Please do refer to the measurements online for a suitable fit. We normally recommend the 8535 to customers who are looking for a looser fit at the waist. Regards, JessCloset

13322545 Material yob******* 2014-05-25 Answered
  Is this the same material as item T00.

Which one is less warm?
 

[Re] Material
Hi
No, the T001 has a cotton outer layer while the 8535 has a polyester outer layer. 8535 is less warm. Regards, Jesscloset

13322506 Material yob******* 2014-05-25 Answered
  What is the material?
Is it very thick?
Is the blazer suitable to wear in summer?
 

[Re] Material
Hi
The material is mostly a polyester blend with a lining. It is thick (though it isn't meant as a winter jacker) and might be too warm for the outdoors here. Regards, JessCloset

13322431 Washing yob******* 2014-05-25 Answered
  Can this blazer be machine wash?
 

[Re] Washing
Hi
Yes, it can be machine washed. We would advise you to use a laundry bag to protect the lining during the wash. Regards, JessCloset

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