| 8341317 |
Order No. 33411755 floor chair |
she******* |
2013-05-21 |
Unanswered |
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Hi seller, I've brought floor chair & table from you. Received table but floor chair is under request, item In-stock? Can I know when you will sent out for delivery? |
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| 8286571 |
Order 29510024 |
can******* |
2013-05-18 |
Answered |
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Hi, I order since Nov 12 but till now have not received my order!! I have been very patience already, please refund my order to me ! |
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[Re] Order 29510024
Dear customer
We are very sorry for the delivery problem. It seems that there was some kind of system error. We are going to cancel and refund your order ASAP.
Again, we apologize for the inconvenience. BLMG. |
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| 8284436 |
New pastel (extra large) Red |
she******* |
2013-05-18 |
Answered |
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Hi. Can I check if this item is still available (New pastel (extra large) Red )? when I tried to place an order, it shows "this item is out of stock". So how do I place the order? |
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[Re] New pastel (extra large) Red
Dear Customer.
We have a stock. you can order it.
Regards.
BLMG. |
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| 8235056 |
Delivery |
Hui******* |
2013-05-17 |
Answered |
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You want me to contact Yamato but what reference number should i provide to them. Do you have any of their contact number or person incharge where i can call up and check?
You mentioned that you have stock in Spore and it has been 2 weeks.
Can you please help to check is the item u sending from other country or the item is ready in Singapore. |
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[Re] Delivery
Dear Customer.
I think the e-mail is better to check the delivery status. delivery@yamatoasia.com
Please send the e-mail with order No.
Regards.
BLMG. |
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| 8234642 |
Dear seller |
wen******* |
2013-05-17 |
Answered |
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Nov 12, 2012 Cart No. 80943523 Dear seller r u cheating me or foolish me? Wer is my item? Everytime u reply me back the same answer will follow up....I just order 1 floor chair is it need to wait for half year to delivery? How you want to solve this k you tell me? Refurn money or resend item.... Pls give me a exact answer now!!!!! |
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[Re] Dear seller
Dear Customer.
I'm really sorry about it, we offered refund now.
Regards.
BLMG. |
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| 8220207 |
Order 32565952 |
dor******* |
2013-05-16 |
Answered |
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You said I'll get the refund this week and today is already Thursday. I believe i have been very patient with you. PlEASE advise on when will i get my refund!? |
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[Re] Order 32565952
Dear Customer.
We offered the refund. please check the status. :)
Regards.
BLMG. |
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| 8219841 |
shipment |
Hui******* |
2013-05-16 |
Answered |
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Hi, but end up you say cannot change address and will proceed to deiver to my office at 7 woodlands walk. So how long I should wait? I`ll buying the chair as a gift on the 24th May I need to send to my friend. If the delivery take soooo long then I think I should have cancel the order....Pls let me know asap |
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[Re] shipment
Dear Customer.
In order to check the delivery date exactly, Would you send the e-mail to delivery company?
delivery@yamatoasia.com
Regards.
BLMG. |
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| 8216922 |
change or cancel order |
kwt******* |
2013-05-16 |
Answered |
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can you please change the status of delivery or cancel the order on your side please. As the status is on delivery I do not have the cancel or refund option only the return otion. Please advice and follow up? thank you. |
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[Re] change or cancel order
Dear customer
We are very sorry for the late delivery. Your order has been delivered. Please inform us if there is any problem. BLMG. |
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