||What are the risks if I opt for Normal Mail instead of Qxpress?
1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility.
2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress.
3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item.
4. In any case, for normal mail, we will not be responsible for any loss of mail.
||How does the groupbuy works? Do I have to wait for the promotion to end for the deal to be 'ON' in order for my item to be sent out?
No, once order is made, we will prepare your order. You do not have to wait for groupbuy to end.
|27414164 ||Inquiry from yat**** ||yat******* ||2017-06-28 ||Answered|
| ||hi seller |
my voucher expired on 24 June. we were busy and unable to make it for the self collection. does that mean my 2 items are forfeited? pls advise.
[Re] Inquiry from yat****
you may still come over for collection
|27385176 ||Inquiry for the item from mis**** ||mis******* ||2017-06-27 ||Answered|
| ||Hi, may I check what's the difference between granite and magnite series? Thanks in advance. |
[Re] Inquiry for the item from mis****
the function are the same just that the colour are different
|27375378 ||Inquiry for the item from kim**** ||kim******* ||2017-06-26 ||Answered|
| ||Hi, I am interested to get the 7 measurements scale. Between advance, granite and magnify, which one is in English instruction? |
[Re] Inquiry for the item from kim****
Hi sorry, for advance series our sales team had list wrongly it doesnt come with 7 measurement.
For granite and magnite the 7 measurement function are the same. Just that colour are different. Both come with english version
|27361922 ||Inquiry for the item from sou**** ||sou******* ||2017-06-24 ||Answered|
| ||When can i collect the item from the store. R u open in weekends. |
[Re] Inquiry for the item from sou****
Below is our address:
63 Ubi Avenue 1, #06-08(63@UBI)
Mon-fri: 11.30am - 7pm
*Closed on Public Holidays and Sun*
|27307774 ||iscale series restock ||kok******* ||2017-06-20 ||Answered|
| ||hi, when will you restock the iscale series? |
[Re] iscale series restock
We do not have the details yet, but once available we will update in the system.
|27278382 ||218153453 order number ||cko******* ||2017-06-18 ||Answered|
| ||When can I receive my item? |
[Re] 218153453 order number
Had checked that your purchase is via store pick up not delivery.
But currently the restock will only reach our warehouse this weekend.
You can call us at 67474789 by next tues to check the stock availability to avoid wasting a trip over.
|27276822 ||Inquiry related delivery from hui**** ||hui******* ||2017-06-18 ||Answered|
| ||Hi, I ordered basic weighing scale on 11 June but I have yet to receive it till today. My order no. is 218332751. Please advise on the status of delivery asap. Thanks. |
[Re] Inquiry related delivery from hui****
sorry for the delay, as we had check with the warehouse. Model 1 are out of stock.
The restock just arrive today. we will prepare and send it out within these few days
|27267403 ||Where to buy batteries ||cor******* ||2017-06-16 ||Answered|
| ||Hi, I believe I have bought my weighing scale more than a year ago from your shop. The battery has run out. When I opened the battery box, I found that that battery is a flat round battery. May I know whether do you sell this battery? Coz I dunno where to buy the replacement. Thank you. |
[Re] Where to buy batteries
hi which model you had purchase