OOTD_SG
OOTD_SG Join Fellow
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POWER MINISHOP RATE 90%
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[Bundle Deal ]Buy3Free QXPRESSTop/Tops/Sleeveless Top/Sleeve Top/Off Shoulder Top/Ladies Top/Blouse/Long Sleeve Blouse/Office Blouse/High Quality/SG Seller


Customer who recommended this item
103 (Based on 110 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Normal Mail Seller 2016-01-07
Exchange Seller 2015-10-03
Refund Seller 2015-10-03
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Manufacturer/
Place of origin
HK Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

Select Item

BOOKMARK 1 2 3 4 5 6 7

Photo Review (19)

Customer Photo Review board

Highly Recommend Fast delievry

Very fast delivery. Nice material Loving the design. And cheap. Will buy again ones seller restock

item:ASCIA BELL SLEEVE NOTCH TOP | Color:BLACK | Size:L(+S$1) | Bundle Deal:NONE

+ Add this option
Aug 04, 2016
n.d*******

Highly Recommend Fast Delivery!!

Nice clothes!And great service!!

item:CAPE SLEEVE TOP | Color:Mint | Size:M(+S$2) | Bundle Deal:STRAIGHT CUT PANTS SIZE L(+S$17.10)

+ Add this option
Jul 12, 2016
aby*******

Highly Recommend Excellent

👍👍👍recommended seller

item:FANA KIMONO WRAP TOP | Color:LIGHT BLUE | Size:FREE(+S$1) | Bundle Deal:NONE

+ Add this option
Jul 02, 2016
ria*******
Jun 28, 2016
Nur*******

Highly Recommend Super nice fana kimono wrap!

Material is not so thick n not so thin, good one material!

item:FANA KIMONO WRAP TOP | Color:WHITE | Size:FREE(+S$1) | Bundle Deal:NONE

+ Add this option
Jun 27, 2016
mis*******

Customer Review (110)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 17, 2016 sha*******
Highly Recommend Aug 05, 2016 fie*******
Highly Recommend Aug 04, 2016 n.d*******
netural Aug 03, 2016 han*******
Highly Recommend Aug 02, 2016 mei*******
Highly Recommend Jul 23, 2016 eyr*******
Highly Recommend Jul 21, 2016 izz*******
netural Jul 14, 2016 arl*******
Highly Recommend Jul 12, 2016 lan*******
Highly Recommend Jul 12, 2016 aby*******

Item Q&A(25)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Buyer,

OOTD_SG would like to express our gratitude to all our valuable customer. We would like to inform all our valued customer that we are not liable for any lost mail/Parcel if choose your delivery option as "NORMAL LOCAL POST".

we do not re-send the items or refund when parcels are lost; to ensure that the parcels arrive safely, please select courier delivery - Qxpress .
W would strongly advise you to choose your delivery option as 'Qxpress'OR "LOCAL REGISTERED MAIL".
Thank YOU!
HAPPY SHOPPING!!!

Best Regards,
OOTD_sg TEAM

Notice
Seller

Hello!

We allow exchanges with notice given within 5 days upon receipt of item(s)
Email us at ootd_sg@hotmail.com with info stated below:

- Date of purchase
- Cart/Order number

All exchange item(s) can only be done with the tag intact unworn, unwashed and unaltered.
Do await our reply before heading down for the exchange.
There will be an admin fee of $1 for every exchange transaction.
In any case item is out of stock, please exchange with another design.

The following reasons may not be considered as manufactured defects:
- Minor thread frays at the ends, wrinkles, slight mis-alignments of seams
- Minor stains smaller than 20 cents coin size (especially light colour clothes)
- Claims that the cutting or design of the items is not up to expectations
- Deliberate damage item such that it may warrant an exchange

Best Regards,
OOTD_SG team

P/s: Please be nice, thank you!

Notice
Seller

Dear Buyer,

OOTD_SG expresses our utmost gratitude to all our valuable customers.
However do note that we DO NOT do refunds.

For inquiries on how to exchange, drop us an email at ootd_sg@hotmail.com
We strive our best to answer your inquiry as soon as possible.
For further exchange policy and procedure please read under "EXCHANGE" notice.

Thank you and happy shopping!

Best Regards,
OOTD_sg TEAM

P/s: Be nice when you send in your request so we can render our utmost help to you :)

FAQ
Seller

Hi, There are 2 things to note for normal mail delivery. Please check your Mailing address make sure it is corect with all the info in. Recently singpost delivery is very slow and some buyers only receive their package after 1-2 weeks after we mail out. Please use Qexpress if you want your delivery to be fast and safe. We wont be able to check on the delivery date from Singpost if your shipping option is SIngpost Normal Mail as this is a non tracking service.

Answered
2016-08-29
Nur*******
User

Hi there, can i do an advance order on Fana Kimono because I intend to get a few too (: Thanks in advance

User

Hi there, it's best if you wait for our restocks to arrive and you get them from our listing :)

Answered
2016-08-26
rit*******
User

Hi dear, may i know if you have any more stocks for the Fana Kimono? I intend to get a few.

User

Hi we will be restocking but it will only be around late next month when the stocks arrive..

User

Is there any way I can pre-order the said item? Or i have to wait until the next restock? :)

User

Hi there, it's better if you wait for the restocks :)

Answered
2016-08-23
sha*******
User

hi maam,
can u send to popstation as i always not at home..
do u have popstation service?

User

Hi there, we do not do popstation. Our mailing services are only either Singpost normal mail or Qxpress. Do note, thank you.

Answered
2016-07-27
far*******
User

Hi! When will u be restocking the ascia bell sleeve notch top in nude, size m? :-)

User

Hi there, we won't be restocking this design as we are looking into newer designs for now. Do keep a lookout for updates on our listing in the near future for new products. Thank you for your support with OOTD SG!

Processing
2016-07-10
ari*******
User

Hi

When r u restocking sleeve tops?

User

Hi there, which colour and size are you looking to get? We will double confirm the availability against our inventory and get back to you :)

Answered
2016-06-25
hal*******
User

Hi Seller

Kindly check the shipping status for this order no.
177572864.

Item still not deliver

Regards
Hallib

User

Inquiries replied via contact, thank you.

Answered
2016-06-15
suz*******
User

Hi, for this order, it is meant for a gift. Can you not pls put in any Qoo slip in it? Not nice la if want to put it as gift. Also, I have added a gift message. And this item is URGENT, as my niece is going overseas tmw.

User

Hi there, your parcel have shipped via Qxpress earlier on. We have no control over the parcel once they are with Qxpress. The Qoo10 slip was already packed together when mailed out. Do note that we do not do any gift message service. Thank you for your kind understanding.

Answered
2016-06-14
ask*******
User

I ordered 2 tops for size L but receives size S. Tried calling, msg and email for the past week but in vain. Can someone please reply?

User

Hi inquiries replied through email, thank you for your patience with us!

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ELITE INDUSTRIAL BUILDING I 32 KALLANG PUDDING ROAD #04-03
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