||How to submit return or exchange from the buyer's end?
||Non-receipt Claim issue (Did not receive the item)
||Return & Exchange Policy
|24376773 ||White Cardigan ||pla******* ||2016-10-27 ||Unanswered|
|24062794 ||Order 2 pcs but yet to receive ||cci******* ||2016-10-02 ||Answered|
| ||Hi.. I tried leaving a message to you but there's no reply. Ordered 2 pcs of cardigan but till now I still have not receive any yet.. Please reply. Thank u |
[Re] Order 2 pcs but yet to receive
Please advise your order number as I am unable to see here. Alternatively, watsapp Benson at 98554814 with you order/cart number for a faster response :-)
|23506412 ||Size ||xue******* ||2016-08-18 ||Answered|
| ||Hi Seller, |
I had bought before, due to free but came is "L" quite bigger for me, do you have smaller size like S or M??
Hi, I am afraid this design only comes in L size :-)
|23451650 ||Why NO free shipping for 2pcs when I have selected my items. ||Jen******* ||2016-08-13 ||Unanswered|
|21051457 ||Restock ||ang******* ||2016-02-17 ||Unanswered|
|20568240 ||Order no. 160062438 ||xen******* ||2016-01-07 ||Answered|
| ||Hi, the black cardigan thread came out after first wash! Pls advise. |
[Re] Order no. 160062438
Hi, I am afraid we are unable to help you. If you are washing it in a nachine, it should be place in a machine-washing bag (net bag).
|20072647 ||Buy 2 Free Shipping ||yeo******* ||2015-12-01 ||Answered|
| ||Hi, |
As stated, "Buy 2 Free Shipping". I intended to buy 2 different colours and am I eligible for the free shipping? If so, please advise procedure for the order, such as what to click...etc. Thank you.
[Re] Buy 2 Free Shipping
Hi, it is indeed buy 2 free normal postage by Singpost. The steps of ordering are as follows:
1) Select Qty as 1
2) Select the Color
3) Select "None" for the "High Waist Skirt" Option
4) Select "None" for the "Modal Singlet" Option
5) Repeat Step 1-4 for the secon cardigan
6) Click "Add to cart[Buy] to proceed with payments
We look forward to your order soon!
|19557252 ||Size ||min******* ||2015-10-22 ||Answered|
| ||Hi, |
Is this Free size? I cannot select the size at all.
Hi, this item is free size.
Do take a look at the measurements before purchasing. Thank you!