JessCloset Join Fellow
Brand Qstore
16,487 Fellows
POWER MINISHOP RATE 90%
14.9000

BUY 2 FREE SHIPPING Maxi dresses / Cocktail dresses / work dress / Office dress / Evening dress


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
china Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Maxi dresses / OL wear / cocktail dresses. Ready stock, 2-3 working days shipping for all local Singapore customers!
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 2123 (91%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (434)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Fast Delivery

Like it.... Material 👍

Type:DC | Code:12 | Size:M(+S$3)

+ Add this option
May 26, 2016 0 0
tai*******

not recommendneturalrecommendHighly recommend Very short!

Dress is too short, plus no inner lining.

Type:DA | Code:15 | Size:M(+S$2)

+ Add this option
Apr 19, 2016 0 0
pri*******
Feb 10, 2016 0 0
kit*******

not recommendneturalrecommendHighly recommend Thanks seller

Value for $$$$, material good 😀😀😀😀😀 Delivery v fast 😄😄😄😄😄😄

Type:DA | Code:1 | Size:L(+S$4)

+ Add this option
Feb 02, 2016 0 0
ser*******
Jan 28, 2016 0 0
agn*******

Customer Review(2,309)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-09-30 toh*******
not recommendneturalrecommendHighly recommend 2016-05-26 tai*******
not recommendneturalrecommendHighly recommend 2016-04-19 pri*******
not recommendneturalrecommendHighly recommend 2016-03-27 bot*******
not recommendneturalrecommendHighly recommend 2016-02-10 kit*******
not recommendneturalrecommendHighly recommend 2016-02-02 ser*******
not recommendneturalrecommendHighly recommend 2016-02-02 amy*******
not recommendneturalrecommendHighly recommend 2016-01-28 agn*******
not recommendneturalrecommendHighly recommend 2016-01-28 sty*******
not recommendneturalrecommendHighly recommend 2016-01-26 emi*******
Item Q&A(569)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

21137278 Lining eck******* 2016-02-24 Answered
  Hi seller, is the dress fully lined and is it sheer?
 

[Re] Lining
Hi, Thanks for your message. Can i know which dress you refering to?
Regards Jesscloset

17153017 DA-19 hzs******* 2015-04-10 Answered
  why the pic said $18.90 but add to cart is $20??
 

[Re] DA-19
Hi, thank you for your message. I am sorry for the confusion, Qoo10 placed this item on promotion but the sale has now ended. All specials and promotions are handled through Qoo10 directly. The correct price is what is reflected when added to your cart. I apologize for any inconvenience. Qoo10 does run 3-4 different promotions every week, so you can check back regularly. Thanks, JessCloset

16831459 DB-15 navy stripe dress ely******* 2015-03-15 Answered
  Hi, is the above item stretchy? Will it expand after washing?
Thanks!
 

[Re] DB-15 navy stripe dress
Hi
Yes, this cotton material is quite stretchy. As with most cotton items, the dress will be slightly bigger after a wash. Regards, Jesscloset

16438018 days for item to reach me oro******* 2015-02-08 Answered
  Hi, if I order today, would the item be able.to reach latest.one day before cny eve?
 

[Re] days for item to reach me
Hi
Self-collection is available a week before CNY but customers would need to forward their order numbers to JessclosetCS@gmail.com before we can confirm the collection date and time. Regards, Jesscloset

 

[Re] days for item to reach me
But I have opted for postage in my order. Would u be able to mail it out to me? Thanks!

 

[Re] days for item to reach me
Hi
Yes, we'll send your parcel accordingly. Please note that your messages did not come with an order number, so we're unable to check your cart.
Regards, Jesscloset

16257952 items min******* 2015-01-25 Answered
  1) when will you restock DA-4 red color for XL?
2) does DB-11 come with inner lining?
 

[Re] items
Hi
DA4 red XL is available for purchase on the page. It is the black that is sold out. DB11 doesn't have a lining, so you would have to wear a slip underneath as the material is quite thin. Regards, Jesscloset

15993288 Db17 yen******* 2015-01-05 Answered
  Hi seller, may I check what is the hip measurement for this dress? Does the dress comes with the belt shown on the picture?
 

[Re] Db17
Hi
Yes, a belt comes with the dress. The hips measure at approximately:
92cm (S), 96cm (M), 100cm (L)
Regards, Jesscloset

15811395 DB16 ger******* 2014-12-20 Answered
  Hi,

Interested in this dress but not sure if i should get S or M. My bust is 33inch waist 27cm height 166.

Please advise.
 

[Re] DB16
Hi
Based on your measurements, S should fit you. Regards, Jesscloset

15727119 Restock che******* 2014-12-15 Answered
  Hi seller, may I know DB-09 (black) is it possible to restock?
 

[Re] Restock
Hi
Thanks for your query. DB9 black is available and you can place your order on the page. Regards, Jesscloset

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