- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Free shipping over $65.00 purchase.
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This item has been added to the Restock List. You can edit at Wish List.
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-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund. -We will assess the claim issue with the provided picture and inform on the progress.
-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days. -We will check over the matter from our end.-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.
Submission of claims-Any return or exchange of items will be applicable within 7 days upon receiving of the item.Any shortage of item or wrong item received-Provide picture of the item contents within the parcel package and picture of orders with delivery information-Shipping fee will be incurred from seller end.Defective item issue-Provide picture of the defective area of the received item.-Replacement will be of same item, unless out of stock.-Shipping fee will be incurred from seller end.Any change of mind from buyer's end-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.-*No return and exchange for certain item(s) such as undergarment due to hygiene issue-Provide picture of the item to seller end.-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.
Singpost - delivery usually takes 2-3 working daysQxpress - delivery usually takes 1-2 working days Ninja Van - delivery usually takes 1-2 working daysif you have any question about shipping,please e-mail us.E-mail :jessclosetcs @ gmail.com / 674 250 01
Please forward all queries and replies to JessclosetCS@gmail.com. Kindly do not send your requests via Shopping Talk as we're unable to receive them.Note: do not message us via Qoo10/Qpost one month after the order date as the Qoo10 system doesn't permit sellers to send a reply. Thanks for your understanding, JessCloset
* It isn’t necessary to buy a new envelope from the post office! You can reuse the bag your item(s) arrived in. Don’t worry if you’ve already thrown it away. Simply use any plastic bag or old envelope as long as it is properly wrapped up and securely taped.* Avoid the queue at the post office by buying your stamps at any of the SAM machines deployed island-wide at HDB heartlands, MRT stations, shopping malls as well as some selected private condominiums. Once your parcel is ready, you can drop it into any mailing box.
Unless stock is unavailable, parcels are despatched for delivery within 24 hours of ordering. There are no deliveries on the weekend.Delivery via Singpost normal or registered mail takes 2 - 3 working days and TAQBIN, 1 - 2 working days. Postal Delays: Singpost sometimes delivers parcels one month after the shipping date. As tracking numbers are unavailable under normal mail, we cannot provide any information on the delivery status. For customers whose parcels have not arrived 1 week after the shipping date, we would advise them to wait another 3 weeks (or 4 weeks in total for local deliveries; 6 weeks for overseas orders). If the parcels do not turn up a month later, please email the cart/order number and query to JessClosetCS@gmail.com.Lost mail: We strongly advise customers to select registered mail or TAQBIN courier. We are not responsible for lost items sent by normal mail.
While we try to list the measurements of all items as accurately as possible, please allow a tolerance of at least +/- 3cm.
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Like it.... Material 👍
Type:DC | Code:12 | Size:M(+S$3)
Dress is too short, plus no inner lining.
Type:DA | Code:15 | Size:M(+S$2)
However, the fabric is of low quality - very hot material, had to remove cheap lining and sent for alteration - end up paying quite a lot for a dress.
Type:DC | Code:17 | Size:S(+S$5)
Value for $$$$, material good 😀😀😀😀😀
Delivery v fast 😄😄😄😄😄😄
Type:DA | Code:1 | Size:L(+S$4)
Both dresses have good designs and came with a belt. Material were better than expected. Measurements a little small for red dress at waistline should have bought the medium size instead. Blue one fits well
Type:DC | Code:12 | Size:L(+S$3)
Type:DA | Code:3 | Size:S(+S$2)
Type:DC | Code:17 | Size:L(+S$5)
Type:DA | Code:11 | Size:Free Size(-S$1)
If you have any queries or requests, please contact us at JessclosetCS@gmail.com.
Please do not send your requests via Shopping Talk as we're unable to receive them.
Thanks for your understanding!
Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.
Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.
To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at firstname.lastname@example.org.
We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.
While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.
All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.
If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.
We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.
Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.
For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N
Hi seller, is the dress fully lined and is it sheer?
Hi, Thanks for your message. Can i know which dress you refering to?Regards Jesscloset
why the pic said $18.90 but add to cart is $20??
Hi, thank you for your message. I am sorry for the confusion, Qoo10 placed this item on promotion but the sale has now ended. All specials and promotions are handled through Qoo10 directly. The correct price is what is reflected when added to your cart. I apologize for any inconvenience. Qoo10 does run 3-4 different promotions every week, so you can check back regularly. Thanks, JessCloset
Hi, is the above item stretchy? Will it expand after washing? Thanks!
HiYes, this cotton material is quite stretchy. As with most cotton items, the dress will be slightly bigger after a wash. Regards, Jesscloset
Hi, if I order today, would the item be able.to reach latest.one day before cny eve?
HiSelf-collection is available a week before CNY but customers would need to forward their order numbers to JessclosetCS@gmail.com before we can confirm the collection date and time. Regards, Jesscloset
But I have opted for postage in my order. Would u be able to mail it out to me? Thanks!
HiYes, we'll send your parcel accordingly. Please note that your messages did not come with an order number, so we're unable to check your cart.Regards, Jesscloset
1) when will you restock DA-4 red color for XL?2) does DB-11 come with inner lining?
HiDA4 red XL is available for purchase on the page. It is the black that is sold out. DB11 doesn't have a lining, so you would have to wear a slip underneath as the material is quite thin. Regards, Jesscloset
Hi seller, may I check what is the hip measurement for this dress? Does the dress comes with the belt shown on the picture?
HiYes, a belt comes with the dress. The hips measure at approximately:92cm (S), 96cm (M), 100cm (L)Regards, Jesscloset
Hi,Interested in this dress but not sure if i should get S or M. My bust is 33inch waist 27cm height 166.Please advise.
HiBased on your measurements, S should fit you. Regards, Jesscloset
Hi seller, may I know DB-09 (black) is it possible to restock?
HiThanks for your query. DB9 black is available and you can place your order on the page. Regards, Jesscloset
There isn’t any posted question about item.