|26411566 ||My ordered shipped out but still no tracking numbers for a week? ||jcs******* ||2017-04-08 ||Answered|
| ||Hi seller. 7-8 days & still no news of my items .what happened pls look into it. |
Order no. 211509494 & 211509493
Had asked Qoo10 custermer service they said to wait till today & it's a weekend & they are not working...
[Re] My ordered shipped out but still no tracking numbers for a week?
Dear,very sorry,your tracking number is CNSG2733777,you can receive it soon,Thank you.
|26334222 ||Inquiry for the item from kin**** ||kin******* ||2017-04-01 ||Answered|
| ||Waterproof and nonslip? Non leather? |
[Re] Inquiry for the item from kin****
|26314731 ||Can exchange for size? ||ora******* ||2017-03-30 ||Answered|
| ||Hi seller, |
I ordered size 42, which is the normal size I wear for all shoes. Also I followed your instructions to measure the sole of my foot. It's 26cm.
But this one is tight on the front part of the shoe.
Can I exchange for size 44?
[Re] Can exchange for size?
Dear,very sorry,we don't support exchange.
|26253168 ||Sizing ||rob******* ||2017-03-25 ||Answered|
| ||Hi! May I know how to choose the sizes? Is the sizing accurate? As in we can use the sizing from Nike/Adidas and follow it? Do let me know, thank you so much :) |
Dear,the size is accurate,and also can use the sizing from Nike/Adidas.
|26244371 ||Shoe Size US 11 ||jia******* ||2017-03-24 ||Answered|
| ||What size should I buy if I wear US Size 11? |
[Re] Shoe Size US 11
Dear,our largest size is 44.
|26214565 ||Inquiry for the item from emi**** ||emi******* ||2017-03-22 ||Answered|
| ||Are the front of the shoes wide or tight fitting? |
[Re] Inquiry for the item from emi****
Dear,It's like this.
|26207211 ||shoe size 46 ||win******* ||2017-03-22 ||Answered|
| ||Do you have size 46 so that I could buy 2 pairs. Your largest size mentioned is only up to |
[Re] shoe size 46
Dear,the largest size is 44.
|26167087 ||how to choose the size? ||emi******* ||2017-03-18 ||Answered|
| ||Hi, |
The size provided (for example 27cm) is it the measurement of the sole? Or the whole outer shoe?
How should we go about choosing the size?
[Re] how to choose the size?
Dear,it is the measurement of the sole.