||How do I file for exchange/replacement/refund?
||How to submit return or exchange from the buyer's end?
-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
|24826350 ||Restock for the 3/4 sleeve ||men******* ||2016-11-30 ||Answered|
| ||Hi seller, |
I would like to ask will you restock the 3/4 sleeve cardigan white colour? I saw it out of stock.
[Re] Restock for the 3/4 sleeve
hi hi we will restock in 5-7 days. thanks.
|24423167 ||Design C Long Cardigan Material ||pho******* ||2016-10-31 ||Answered|
| ||Hello, May I know what material is it made of? will it be suitable for wear in hot Singapore weather? Thank you |
[Re] Design C Long Cardigan Material
hi yes C type suitable when in aircon room. tks.
|24400676 ||Change of shipping address ||Gan******* ||2016-10-29 ||Answered|
| ||Hi |
I had ordered a black Colour 3/4 cardigan ( name: Ganesh Raman). The billing address given for the same is wrong. Can you please send the same to the following address:
2 Butterworth lane, #09-01 Butterworth 8,
Please confirm that the change has been done.
[Re] Change of shipping address
hi noted with the address changes. we will ship the the new address. thank you.
|22061250 ||Item ||mus******* ||2016-04-30 ||Answered|
| ||Hi seller, i wld like to check if u will be restocking the knee length item in black pls? Thks! |
we will restock at a later time. currently 3/4 and long sleeve are instock.
|21895914 ||Size ||gay******* ||2016-04-22 ||Answered|
| ||Hi! |
Is design A and design B same in size? Or design B is larger?
hi design B is larger long sleeve. a is 3/4 sleeve. tks
|21798244 ||Design 4 ||yvo******* ||2016-04-16 ||Answered|
| ||Hi, I would like to know if design 4 knee length long cardigan will re-stock and when? And is the material chiffon or other type of soft cotton material? Thank you :) |
[Re] Design 4
hi we need liaise with factory side. the quantity indicated in the listing is current stock we have now. tks.
|21750308 ||Size ||gay******* ||2016-04-13 ||Answered|
| ||Hi! I would like to buy product A design 1. But my shoulder size is 40 @ bust is 98cm. Will it fits for my measurements? |
hi, the design A is suitable for M S XS so should be fine. thanks.
|21671877 ||When item will ship out? ||shu******* ||2016-04-07 ||Answered|
| ||Dear Seller, Cart No: 101825114, as its been under shipping requested for a few days, kindly advise when item gonna ship out. Thank you. |
[Re] When item will ship out?
hi, we will ship out today and update in the system. thanks.