Dear customer, it came to our awareness that Singpost normal mail service getting more and more unreliable. We are getting more and more cases where customers received their parcels more than one week, and some even one month. Hence, we STRONGLY ADVOCATE you choose QXPRESS delivery for your shipping option. It gives you a peace of mind to know the location of your parcel, and need not worry when will your parcel reach you, and will it be lost etc. As none of us as buyer and seller would want our parcels to be lost also. Please note that in the event of lost mail, there will not be any non-receipt claim allowed. Thank you.