Princess Pink
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Cetaphil[Cetaphil] Gentle Skin Cleanser for all skin types 250 ml / 1 L large bottle by Galderma

See all Cetaphil items

Customer who recommended this item
40 (Based on 40 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Changes to orders Seller 2017-01-10
No reimbursement for loss/damage of Normal Mail packages Seller 2015-01-07
In the event that there are problems with your order Seller 2014-07-25
more
Manufacturer/
Place of origin
Cetaphil / Canada Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Cetaphil] No. 1 Dermatological Skincare Brand Cetaphil Gentle Skin Cleanser for all skin types 250 ml / 1 L large bottle Genuine by Galderma
BOOKMARK 1 2 3 4 5 6 7

Photo Review (21)

Customer Photo Review board
Jun 24, 2017
joy*******
Jun 16, 2017 1
isa*******
May 12, 2017
won*******
May 09, 2017
jet*******
May 09, 2017 1
kyy*******

Customer Review (40)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 14, 2017 rou*******
Recommend Jul 10, 2017 cof*******
Recommend Jun 30, 2017 cop*******
Recommend Jun 24, 2017 joy*******
Recommend Jun 16, 2017 isa*******
Highly Recommend May 12, 2017 won*******
Recommend May 10, 2017 moo*******
Recommend May 09, 2017 jet*******
Highly Recommend May 09, 2017 kyy*******
Highly Recommend May 08, 2017 A2d*******

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

To change delivery address or items in your orders, please cancel your current order and place a new order with the correct address/item/information. The system is automated, so we cannot make manual changes.

Notice
Seller

If you select normal mail mode of delivery, and your items are damaged or lost in transit, there will be no reimbursement by the post office, the seller, or the website. Long delays or loss are rare (<1% in our experience), but because we send out thousands of packages each month, we see a handful of loss/long delay cases every month.
The post office handles a much higher volume than courier companies, so the risk of damage in transit is higher, in spite of reasonable efforts in packaging to avoid damage,
The post office does not guarantee safe delivery of normal mail packages, and neither does the seller. Select Qxpress (or qualify for a free upgrade to Qxpress) or self collect to ensure safe receipt of your purchases.

Notice
Seller

We strive to ensure that you orders are correctly fulfilled, safely packed and delivered. For packages with Qxpress shipping, safe delivery of your orders is guaranteed. If there are problems, please retain all evidence including parcel packaging, unopened items, packing labels, etc. We have a logistics provider in Singapore who can go to replace your items and pick up the evidence. We apologize for the inconvenience, but need to comply with this process as we have encountered cases of customer fraud.

FAQ
Seller

The shipping fee covers the international shipping from our office in Seoul to our forwarder in Singapore, the local shipping from our forwarder in Singapore to the customer, and our forwarder's handling fees. The actual cost is actually higher than the shipping fee we charge, but we cover the additional cost from the item margin. The shipping fee is usually a flat fee, although for a few heavy items the shipping fee increases with quantity purchased. For many of our listings shipping fee is waived if there is a sufficiently large purchase. Details on shipping fee are always made known on the item listing page, and the buyer will also be informed of the total shipping fee before making payment, so that the buyer can decide whether to proceed with the transaction.

Answered
2017-08-06
isa*******
User

When is the stock in for 1000 ml?

User

Dear customer,
Unfortunately, we are not sure when we will get new stock of the 1000 ml size.
Sorry for the inconvenience.
Best regards,
Princess Pink Shop

Answered
2017-06-13
koh*******
User

What is the expiry date?

User

Dear customer,
Our current batches for both sizes expire in 2018 March.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-04-01
wen*******
User

Do you have the moisturiser in stock or any bundle deals with the gentle cleanser?

User

Dear customer,
Unfortunately, we only have the Gentle Skin Cleanser at this time.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-03-23
isa*******
User

Expiry date?

User

Dear customer,
Our current batch expires in January 2018.
Thank you
Best regards,
Princess Pink Shop

Answered
2017-01-24
koh*******
User

What is the expiry date?

User

Dear customer,
Our current batch expires in 2018 January.
Thank you
Best regards,
Princess Pink Shop

Answered
2016-11-12
isa*******
User

What is the expiry date of the item?

User

Dear customer,
Expiry dates for our current stock:
1 L size -- January 2018
250 ml size -- March 2018
Thank you
Best regards,
Princess Pink Shop

Address
596 - 604 Dobong 1(il)-dong, Dobong-gu, Seoul 597
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