JessCloset Join Fellow
Brand Qstore
18,382 Fellows

Classic Cut Office / Casual Jacket / Blazer Item# Z001

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    United States -$29.37~ See more
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Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
1037 (Based on 1181 reviews)
Customer Satisfaction Score
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (328)

Customer Photo Review board

Highly Recommend Item good

Item received in good condition

Color:Blue | Size:L

+ Add this option
May 21, 2017
Mar 01, 2017 1
Feb 28, 2017 1
Feb 28, 2017
Feb 26, 2017

Customer Review (1,181)

Customer Review board
Rating Feedback Date Written by
Highly Recommend May 21, 2017 Bwl*******
Recommend Apr 30, 2017 lwc*******
Highly Recommend Mar 26, 2017 mui*******
Not Recommend Mar 14, 2017 sm_*******
Highly Recommend Mar 06, 2017 ari*******
Highly Recommend Mar 05, 2017 bha*******
Highly Recommend Mar 02, 2017 riv*******
Highly Recommend Mar 02, 2017 res*******
Highly Recommend Mar 01, 2017 sam*******
Recommend Mar 01, 2017 sha*******

Seller Information


  • Address : BETIME BUILDING 246 MACPHERSON ROAD #03-04 Room C
Item Q&A(116)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ May I know if that is an actual pocket? Able to put things inside? From:fel********** Seller

Hi Thanks for your query. There are pockets on the blazer suitable for holding small things. The pockets come stitched up by the supplier. You would need to unpick the stitches to open the pockets. Regards, Jesscloset

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: or contact Qoo10 at

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page:

26498650 Inquiry for the item from jcw**** jcw******* 2017-04-16 Answered
Blue M still restock?
[Re] Inquiry for the item from jcw****
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
25726486 [About Item] Related Inquiries rea******* 2017-02-11 Answered
Why some from Zara some from ASOS?
[Re] [About Item] Related Inquiries
Hi, thank you for your message. We are not in the business of selling labeled clothing because we want to remain a value-priced retailer. When we order from our supplier, we specifically focus on generic items only. If there is a branded label in the item, it wasn’t disclosed to us at the time of our order fulfillment. I'm sorry to say that we're not able to meet any requests to send items with labels as specified by customers. Thanks for your understanding, JessCloset
25680498 [About Item] Related Inquiries chu******* 2017-02-07 Answered
Hi seller..hv juz recd my 2 jackets but d blue one turn out to be quite a is not the royal blue i ordered as per d ad pic n yr other customer coments but it is a dull kelly blue instead. Can i hv an exchge to d royal blue one as per my order pls. I hv alrdy purchase 3 pcs of this jacket fm u.pls revert..
[Re] [About Item] Related Inquiries
Hi Thanks for your message. Please email us at with a photo of the color , and we will give you further details for the exchange. Please include your order number and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.) Thanks, JessCloset
25662559 [About Item] Related Inquiries chr******* 2017-02-06 Answered
Hi. May i know whether is there padding on the shoulders?
[Re] [About Item] Related Inquiries
Hi, Thanks for your enquiry. Yes but very thin padding.
Regards Jesscloset
25653496 [About Item] Related Inquiries man******* 2017-02-05 Answered
Hi, when will your stock for the black blazer will arrive?
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
[Re] [About Item] Related Inquiries
Ok noted. Thank you for ur prompt reply
[Re] [About Item] Related Inquiries
You're welcome.
25628543 [About Item] Related Inquiries xia******* 2017-02-02 Answered
Hi. Will the black XL be restock?
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset
25619533 [About Item] Related Inquiries meo******* 2017-02-02 Answered
Hi does the blue or black blazer come with pockets? Thanks.
[Re] [About Item] Related Inquiries
Hi, Thanks for your message. There's no pocket on the jacket.
Regards Jesscloset
25604907 [About Item] Related Inquiries Mha******* 2017-01-31 Answered
Hi when are you going to restock for xs black color? Thanks
[Re] [About Item] Related Inquiries
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Jesscloset