||TERMS AND CONDITIONS FOR DELIVERY
|22645798 ||Self collect ||mad******* ||2016-06-08 ||Answered|
| ||hi I want to self collect this item because it is urgent so pls advice how to choose that option? |
[Re] Self collect
Hi,we are sorry that self collection is unavailable right now,thanks for your understanding.
|20497222 ||Makeup organiser ||sal******* ||2016-01-02 ||Unanswered|
|20486376 ||Makeup orginser ||sal******* ||2016-01-01 ||Unanswered|
|20265971 ||Delivery ||kar******* ||2015-12-15 ||Answered|
| ||Hi, if order tdy when can I receive the item? |
Hi,you may receive 2-4 days after we sent out.
|19288699 ||... ||ezi******* ||2015-10-02 ||Answered|
| ||Hi, I've bought the cosmetic organizer and when I received it, there's 1 long crack line at the back of the drawer which is visible. Just a suggestion, pls bubble wrap it twice since its a very fragile product! I don't mind few small scratches but as u can see from the attached file, disappointing... |
Hi,thank you for your feedback. I would like you know that every product has to be inspected and checked before deliver out according to our policy. I'm very sorry that you encounter the mentioned problem. However, you may cotact Qxpress for kind of issue.their customer service email is email@example.com.Thank you for shopping with us.
|18914406 ||shipping fee ||blo******* ||2015-09-02 ||Unanswered|
|18547829 ||96457279 ||pri******* ||2015-08-04 ||Answered|
| ||96457279 |
very sorry but i tried to cancel it from my end but am unable to as it won't allow me to select the item.
only after failed efforts, i sent you an inquiry.
are you able cancel it on my behalf from your side?
Hi,the payment is pending that means the order hasn't complete.I also can't cancel it from my system.sorry about it.Could you please call qoo10 customer services?tel:65004440
|18544037 ||Cancel ||pri******* ||2015-08-04 ||Answered|
| ||I would like to please cancel my order. |
Hi,may I have your order number or cart number?
My Cart Number is: 96457279
Hi,the payment is pending for cart number 96457279,you can cancel the order from your side.