JessCloset Join Fellow
Brand Qstore
16,498 Fellows
15%
POWER MINISHOP RATE 90%
17.90

Clearance sale! Sleeveless Black And White Skater Dress 9987


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
- Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 74 (82%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (35)

Customer Photo Review board

not recommendneturalrecommendHighly recommend item received

item received in good condition. material is thick but arm hole is a bit small for me.

Colour:Black (with white trimming) | Size:S

+ Add this option
Apr 18, 2015 0 0
kaz*******

not recommendneturalrecommendHighly recommend Black dress

Material is ok but cutting a bit weird.. Waist is loose but armhole is small..

Colour:Black (with white trimming) | Size:L

+ Add this option
Apr 15, 2015 0 0
mom*******

not recommendneturalrecommendHighly recommend skater dress

Received item, dress is comfortable.

Colour:Black (with white trimming) | Size:S

+ Add this option
Apr 14, 2015 0 0
cjs*******

not recommendneturalrecommendHighly recommend recieved promptly but there is stain

Had contact the seller. Hopefully can change

Colour:White (with black trimming) | Size:S

+ Add this option
Apr 12, 2015 0 0
cyn*******
Apr 10, 2015 0 0
mic*******

Customer Review(89)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2015-10-25 mcv*******
not recommendneturalrecommendHighly recommend 2015-09-29 Jia*******
not recommendneturalrecommendHighly recommend 2015-05-08 win*******
not recommendneturalrecommendHighly recommend 2015-04-18 kaz*******
not recommendneturalrecommendHighly recommend 2015-04-15 mom*******
not recommendneturalrecommendHighly recommend 2015-04-14 cjs*******
not recommendneturalrecommendHighly recommend 2015-04-12 cyn*******
not recommendneturalrecommendHighly recommend 2015-04-10 mic*******
not recommendneturalrecommendHighly recommend 2015-04-10 ann*******
not recommendneturalrecommendHighly recommend 2015-04-06 moi*******
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

18567886 Is it still available? san******* 2015-08-05 Answered
Hi seller, wondering whether the items still available? white color S size.
Thank you
 
[Re] Is it still available?
Hi
Yes, the items are still available.
Regards, Jesscloset
16947175 white dress Tre******* 2015-03-24 Answered
Hi ,
After i comment ok..i discovered few patch of stain n mark.
I want a exchange as it seems not able to wash off.
Pls reply n advice.
Is white and it is OBVIOUS @!!!
 
[Re] white dress
Hi
Thanks for your message and sorry to hear about this defect. Please email us at JessClosetCS@gmail.com, and we will give you further details for the exchange. Please include your ORDER NUMBER 141859083 and details of your request in the email. (Note: please do not forward your messages via Qoo10 one month after the order date as the Qoo10 system doesn't permit sellers to send a reply.)
Thanks,
Joey
16864396 wholesale Van******* 2015-03-17 Answered
hi any wholesale price ? and.min quantity
thanks
 
[Re] wholesale
Hi
For wholesale queries, please email us at JessclosetCS@gmail.com. Regards, Jesscloset
16864373 please change to L size tay******* 2015-03-17 Answered
Hi seller pls change my order no.141838585 to L size before you send out. The u
 
[Re] please change to L size
Hi

Thanks for your query. We're sorry but your parcel has already been packed and sent. We do try to expedite the delivery as soon as possible. Sorry for any inconvenience caused. For your future reference, if you've made a mistake with the selection, you can cancel the order immediately after it's placed. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com. Regards, Jesscloset
16859148 size vic******* 2015-03-17 Answered
My waist is 82cm.so can I wear L size?
 
[Re] size
Hi
The waist stretches up to about 78cm so you might find the waistline a little snug. Regards, Jesscloset
16636599 Defective isa******* 2015-02-27 Answered
seller, as mentioned the dress is full of dark patches. And I am very unhappy receiving a defective dress. I want a full REFUND AND NOT A REPLACEMENT. PLEASE REFUND ASAP.
 
[Re] Defective
Hi
The system isn't allowing us to switch the status. We would have to contact Qoo10 for assistance. We will put you in the loop so that you are updated on this. Regards, Jesscloset
16623825 White dress stained with patches isa******* 2015-02-26 Answered
seller, received the white n black dress today. The white dress is stained with patches all around the dress. Will not accept such dress and I want a refund.
 
[Re] White dress stained with patches
Hi
We've just emailed you. Regards, Jesscloset
 
[Re] White dress stained with patches
Dear seller, I want a refund not a replacement. Pls update the status
 
[Re] White dress stained with patches
Hi
The system isn't allowing us to switch the status. We would have to contact Qoo10 for assistance. We will put you in the loop so that you are updated on this. Regards, Jesscloset
16623821 White dress stained with patches isa******* 2015-02-26 Answered
seller, received the white n black dress today. The white dress is stained with patches all around the dress. Will not accept such dress and I want a refund.
 
[Re] White dress stained with patches
Hi
We've just emailed you. Regards, Jesscloset

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