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Cool Mat(100 x 60cm ) Cushion(45 x 28cm) / Cushion Hit Cool meat: Work at ease

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S$150.00

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S$6.90
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Qxpress - S$5.90 ~

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A-Cushion(28*45) - Qty : 193

B-Mat(60*100)+Cushion(28*45)set(+S$39.00) - Qty : 198
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Seller Satisfaction

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Price

100%
Delivery

100%
Q&A Service

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Notice

Subject		From	Date
		Seller	2010-01-14	1

Manufacturer/Place of origin	Oem	Condition	New Product
Material
Payment Method	Credit Card (Visa, Master Card), Cash (to Qoo10(DBS, SCB)), PayPal, Q·account Money(S$)
After sales service	Please contact seller or manufacturer service center.
Pay on delivery	Available

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Premium Review(49)

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promo $35/set, not cool when i first open and touch it 2013-05-17 law******* 1 0

Star OnStar OnStar OnStar OnStar OnStar OnStar OffStar OffStar OffStar Off

[option ] : Type:Mat(60*100)+Cushion(28*45)set

Bought 2set at promo $35each.. compared to another seller that i bought at $62each.. this one dont feel cool by nature.. guess have to put in freezer before use. the $62 one no need to put in freezer i can feel coldness already.
Very useful product 2013-05-16 mei******* 0 0

Star OffStar OffStar OffStar OffStar OffStar OffStar OffStar OffStar OffStar Off

[option ] : Type:Mat(60*100)+Cushion(28*45)set

This is my second time buying from the seller. Product is vey useful, especially on hot afternoons. The delivery is very fast as well. Good job!
Good cool mat 2013-05-15 des******* 0 0

Star OffStar OffStar OffStar OffStar OffStar OffStar OffStar OffStar OffStar Off

[option ] : Type:Mat(60*100)+Cushion(28*45)set

Received the cool mat today and I feel the cool mat is very cool and enjoy lying on it especially on this super Hot Weather in Singapore.will definately recommend to friends.the deliver is fast....................Thanks Seller........
Nice mat. But inside seems tl be mixed with sand like particles. 2013-05-14 shu******* 0 0

Star OnStar OnStar OnStar OnStar OnStar OnStar OnStar OffStar OffStar Off

[option ] : Type:A-Cushion-S(45*28cm)

Received the items in good packaging. Item check in OK condition. But one corner the seams thread has tear off. To me...is still OK. Delivery time takes around 10 days. Would be great If the timing is less than 1week.
Item crystallized after first use 2013-04-23 shi******* 16 1

Star OnStar OnStar OnStar OffStar OffStar OffStar OffStar OffStar OffStar Off

[option ] : Type:Mat(60*100)+Cushion(28*45)set

Item crystallized after first use. Wrote to enquire to seller but answer seems to suggest that seller do not understand what i was trying to describe. Seller advised to leave the whole mat in room temp water for a few hours and crystals will dissolve. But after i followed instructions, crystals were harder than before. Tempted to ask for refund but procrastinated till now, which is already almost 1 month after purchase.

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Customer Review (332)

You can write a customer review upon confirmation of item receipt.

No.	Item Review	Member	Date	Rating
6303875	Bought 4 (2big 2 small) mats. Gel in all mats crys	jin*******	2013-05-22	Neutral
	Type:Mat(60100)+Cushion(2845)set Bought 4 (2big 2 small) mats. Gel in all mats crystallised after 2nd day. Unable to sleep on anymore. Comment by Shop() Comment by Qoo10()
6283564	Received item in good condition, this is my second	shi*******	2013-05-21	Highly Recommend
	Type:Mat(60100)+Cushion(2845)set Received item in good condition, this is my second order. The delivery cost was increase but still worth it. Good buy! Comment by Shop() Comment by Qoo10()
6279318	Received item after about a week after ordering:)	Gir*******	2013-05-20	Highly Recommend
	Type:Mat(60100)+Cushion(2845)set Received item after about a week after ordering:) First of all, very friendly delivery man👍! Secondly item received in good condition n I tot its was quite cool n comfortable to sleep on:) will test a couple week n decide whether to buy additional one. Comment by Shop() Comment by Qoo10()
6269679	Really works but there are some dirt on the mat wh	joa*******	2013-05-19	Recommend
	Type:Mat(60100)+Cushion(2845)set Really works but there are some dirt on the mat when I received. Comment by Shop() Comment by Qoo10()
6269564	Item was delivered within a few days! Happy with p	dew*******	2013-05-19	Highly Recommend
	Type:A-Cushion-S(4528cm)* Item was delivered within a few days! Happy with purchase. However need to always put the mat in the fridge as the cooling effect quite quickly wears off. Comment by Shop() Comment by Qoo10()
6245477	Bought 2set at promo $35each.. compared to another	law*******	2013-05-17	Neutral
	Type:Mat(60100)+Cushion(2845)set Bought 2set at promo $35each.. compared to another seller that i bought at $62each.. this one dont feel cool by nature.. guess have to put in freezer before use. the $62 one no need to put in freezer i can feel coldness already. Comment by Shop() Comment by Qoo10()
6233043	Received item in good order.	ham*******	2013-05-16	Recommend
	Type:Mat(60100)+Cushion(2845)set Received item in good order. Comment by Shop() Comment by Qoo10()
6224357	good condition and need time to observe the perfor	cho*******	2013-05-15	Recommend
	Type:Mat(60100)+Cushion(2845)set good condition and need time to observe the performance Comment by Shop() Comment by Qoo10()
6209696	mats are stained. Look like the mats are very old	lil*******	2013-05-14	Neutral
	Type:Mat(60100)+Cushion(2845)set mats are stained. Look like the mats are very old stocks. Comment by Shop() Comment by Qoo10()
6206815	Super impressed!!! Last product in line to b order	fen*******	2013-05-14	Highly Recommend
	Type:Mat(60100)+Cushion(2845)set Super impressed!!! Last product in line to b ordered.. First product received!!! And it really work! Keeps cool for many hours... Everyone should get one. Comment by Shop() Comment by Qoo10()

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Seller Information

STAR SHOP	Email : starshopsg@naver.com Address :

(*) Your payment shall not be protected if you deposit directly into seller’s account, not using Qoo10 payment methods.

Item Q&A(93)

No.

Question & Answer

Member

Date

Status

NOTICE

Seller

8223847

Not cool

des*******

2013-05-16

Answered

	Hi seller,I received the item yesterday and the cool mat(small size)not cooling after first use,not cool also after put it in the fridge.the big size is good.I would like to ask for exchange.Thank u
	[Re] Not cool Hello. If the iiem gets warm, leave the item in cooler or water for 20-30 minutes and will crystilize again. Thanks and have a nice day.

8222066

Tracking Number

kh2*******

2013-05-16

Answered

	Order No: 33237728 - Could you email the tracking number, so that I can know when the item have reach Singapore.
	[Re] Tracking Number Dear customer. It's delivery by EURASIA on May 13th. The tracking number was KRSG1136929. If you have any inquiry fell free to contact too CS part. EURASIA CS contact parts Phone :65 6434-8400 E-mail: sg_cs@u-rasia.com Thanks and have a good day.

8120945

Shipping rate so high!

kho*******

2013-05-12

Answered

	Shipping rate increased fr $7.50 to $13.90!!! I wanted to order 2 more sets. Any promo for shipping coming up?
	[Re] Shipping rate so high! Hello. It's sold out ship in singapore and we ship in korea. Thanks and have a nice day.

8115906

Shipping

shu*******

2013-05-11

Answered

	Hi,i purchase this on 29 april. May i know when will i be able to receive the item ?
	[Re] Shipping Hello Thank you for your purchase. This item has been sent with care from south Korea on Apr 30th.2013. Please check your mailbox again. And It didn’t have tracking number. International flat Air mail has 7~15 business days. but somehow it could be postponed under the condition such as customs clearance, etc.. Thanks and have a nice day.

8093343

My order :32899699 & 32894058 sets

lyl*******

2013-05-10

Answered

	Seller, i ordered both mat and cushion in set for this 2 orders but only received the mat and not the cushion, please advise are you going to deliver the cooling cushion seperately or what? I paid for the price of both for these 2 sets.!!!
	[Re] My order :32899699 & 32894058 sets Hello I am really sorry about this inconvenient happen. Our packing parts mistake we re-send to you cushion on today. Thanks and have a nice day.

8090571

Increase in shipping rate?

fhs*******

2013-05-09

Answered

	Hi, I was busy and did not order immediately. When I came back to my PC, shipping rate increase from $7.50 to $13.90? Please see my printscreen and clarify.Thks.
	[Re] Increase in shipping rate? Hello. It's promotion price and shipping s$10.00 now. Thanks and have a nice day.

8074547

Order number: 32899699

lyl*******

2013-05-09

Answered

	Hi, please advise when item will arrived? I have yet to receive although item mentioned has been shipped on 7/5/2013.
	[Re] Order number: 32899699 Hello. We checked as bellow, Tracking No. Status Recipient Sender SGSG377721 Delivery Partner Assigned Kelvin * 주청* It's will be delivery ontoday. If you have any inquiry fell free to contact too CS part. EURASIA CS contact parts Phone :65 6434-8400 E-mail: sg_cs@u-rasia.com Thanks and have a good day.

8065698

Re: Cancel/Refund

jen*******

2013-05-08

Answered

	Hi Seller,Can you please cancel the item i ordered.Tks
	[Re] Re: Cancel/Refund Hello. It's shipped yesterday. Tracking No. Status Recipient Sender SGSG378221 Delivery Partner Assigned Jenny. If you have any inquiry fell free to contact too CS part. EURASIA CS contact parts Phone :65 6434-8400 E-mail: sg_cs@u-rasia.com Thanks and have a good day.

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