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♥24h-48h DELIVERY♥FREE* HIGH QUALITY MASK♥BEST ACNE SOLUTION♥HOTTEST IN KOREA♥COSRX♥
1162 items sold
12.9000

cosrx♥24h-48h DELIVERY♥FREE* HIGH QUALITY MASK♥BEST ACNE SOLUTION♥HOTTEST IN KOREA♥COSRX♥

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Subject Register Date
FREE DELIVERY ABOVE $50 FOR SAME SHIPPING GROUP Seller 2015-12-26
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Manufacturer/
Place of origin
cosrx / KOREA Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 1208 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (499)

Customer Photo Review board

Recommend It's good. Must try!!!!

It's good. Must try!!!!

COSRX:01. ONE STEP PIMPLE CLEAR PAD (70pcs)(+S$5) | 1. ADD ON CHEAPER:NONE | FREE GIFTS:BUY LESS THAN 3 ITEMS

+ Add this option
Mar 23, 2017
Qoo*******
Mar 23, 2017
mei*******

Highly Recommend Fast delivery

Fast delivery, ordered on sun received on wed. All well packed. Hope will help my acne skin. Free 2 injection mask. Thanks to seller!

COSRX:01. ONE STEP PIMPLE CLEAR PAD (70pcs)(+S$5) | 1. ADD ON CHEAPER:NONE | FREE GIFTS:01. DEAL 1 = BUY 3 GET 2 MASKS

+ Add this option
Mar 22, 2017 5
ajs*******
Mar 22, 2017 5
slh*******

Highly Recommend Fast delivery and long expiry

This is my first time trying this product. It's been good so far but hasn't been the best at unclogging pores.

COSRX:02. (SET OF 4)ACNE PIMPLE MASTER PATCH (24pcs X 4)(+S$2.60) | 1. ADD ON CHEAPER:NONE | FREE GIFTS:01. DEAL 1 = BUY 3 GET 2 MASKS

+ Add this option
Mar 21, 2017 5
cor*******

Customer Review(1,278)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-03-23 moo*******
Highly Recommend 2017-03-23 fio*******
Recommend 2017-03-23 Qoo*******
Recommend 2017-03-23 teo*******
Highly Recommend 2017-03-23 jol*******
Recommend 2017-03-23 rac*******
Highly Recommend 2017-03-23 cha*******
Recommend 2017-03-23 mei*******
Highly Recommend 2017-03-23 lay*******
Highly Recommend 2017-03-22 ajs*******

Seller Information

COCOMO

  • Address : UB. ONE 81 UBI AVENUE 4 UB. ONE, 81 UBI AVENUE 4, #03-26 SG 408830
Item Q&A(112)
No. Question & Answer Member Date Status
NOTICE FREE DELIVERY ABOVE $50 FOR SAME SHIPPING GROUP Seller
FAQ I ordered the wrong item, how can I change my order? Seller

If you have made a wrong order, please cancel your order at MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt. Please select cart no. and item that you want to request Cancel and input all information required to proceed. After cancelling your order, you will receive an email notification that your order has been cancelled and a refund will be automatically initiated by Qoo10. You may then proceed to reorder.

FAQ Product Information Seller

All COCOMO’s products are sourced from Korea. COCOMO has been granted exclusive contract terms with the respective brand owners, hence all products are 100% authentic. For any product inquiries, either leave a message in the Q&A section in the listing or call +65 8425 5525 (24 hours customer service hotline).

FAQ Orders and Payment Seller

To track your order status, log in to your Qoo10 account and click cart number to view order status and details. To know if your payment is successful, shoppers would receive an order confirmation email once payment has been made on Qoo10. You may also log in to your Qoo10 account to view order status. Changing of order is not allowed once purchases are confirmed on Qoo10, hence please check your order carefully.

FAQ Shipping and Delivery Seller

Currently we only ship to Singapore addresses. All orders are shipped via Singpost or Qxpress. Please allow 2-5 working days for delivery. Shipping Rates: $2 normal mail, $3.99 registered mail, $4.99 Qxpress (Free shipping above $50). Please check order/shipping status for the delivery tracking number.

FAQ Return and Exchange Policy Seller

No refunds will be made after purchase is confirmed. Exchange of items will only be applicable if item is defective or if buyer received the wrong item. For any shortage of item or wrong item received, shipping fee will be incurred from seller end. If item received is defective, a replacement of the same item will be shipped out. Unless the item is out of stock, a refund will be made. To send an item for exchange, please go to MyQoo10 > Shopping List > Cancel/Refund/Non-Receipt > Select Cart No. > Select "Return" or "Exchange" under Apply & Remark. Returns and exchanges are based on a case-by-case scenario. We only accept exchanges for items that are brand new with its tags intact/sealed.

FAQ What are the risks with the use of SingPost normal mail shipping? Seller

"1. No tracking available. There is very little that we can do once item is dispatched via SingPost normal mail since we have completely no visibility. 2. Rate of lost mail is 2% - 4%, which is very high. Don't be one of the unlucky 2%. You can avoid this via shipping with tracking. i.e. Qxpress. 3. Only around 50% of non-delivery shall receive notice slip from SingPost. A lot will need to check at nearest SingPost branch without the slip to recover their item. 4. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 weeks because SingPost do not prioritize the delivery of returned mails."

26240298 Inquiry for the item from eun**** eun******* 2017-03-24 Unanswered
26234486 Inquiry for the item from drp**** drp******* 2017-03-24 Answered
Dear seller,

Please advise which product will lighten red marks left behind by acne.

Also, I would be ordering more than 8 products. But would not like the Jelly pack as free gift. Are you able to replace the free gift with others?
 
[Re] Inquiry for the item from drp****
Dear Customer,
Red marks left behind, please use centella blemish cream or acne eraser(w.lab)
For buy 8 get 1 free gift, our gifts are fixed
Thank you for shopping with COCOMO!
Regards,
CCOMO
26233016 Inquiry for the item from lil**** lil******* 2017-03-23 Answered
With the group buy, it says the price is 12$90 but when I choose in the options, it adds 5$ . How can I do to have the group but price ?
 
[Re] Inquiry for the item from lil****
Dear Customer,
groupbuy prices reflect the basic prices, you need to add in the option prices of different items to get the final prices
We hope this explains
Regards,
COCOMO
26227889 black head and white head liquid cha******* 2017-03-23 Answered
Hi i bought both black head and white head liquid. Can this 2 essence use it together? mix it and apply on face or need to use it separately/ alternate. I bought the black head cream as well, will it be too strong if apply altogether?

Thanks!
 
[Re] black head and white head liquid
Dear Customer,
yes you can use both together
but please do not use aha every day
please use 1 week once only for aha
for bha cream u can use daily after bha blackhead liquid
Thank you for shopping with COCOMO!
Regards,
COCOMO
 
[Re] black head and white head liquid
Thanks for answering me! so the black head liquid can use everyday right?
 
[Re] black head and white head liquid
Dear Customer,
Yes, blackhead can be used daily
Thank you for shopping with COCOMO!
Regards,
COCOMO
26227474 Inquiry for the item from dre**** dre******* 2017-03-23 Answered
Hi, for acne clear pad and acne eraser? , which step to apply? Ie before or after toner or after moisturiser?
 
[Re] Inquiry for the item from dre****
Dear Customer,
Please use acne clear pad then moisturiser, then acne eraser
Thank you for shopping with COCOMO!
Regards,
COCOMO
 
[Re] Inquiry for the item from dre****
So is before or after toner?
 
[Re] Inquiry for the item from dre****
Dear Customer,
After toner
Thank you for shopping with COCOMO!
Regards,
COCOMO
 
[Re] Inquiry for the item from dre****
Hi, then for acne skin, which toner should I purchase from you?
 
[Re] Inquiry for the item from dre****
Dear Customer
AHA/BHA clarifying toner
Regards,
COCOMO
26205573 Inquiry for the item from Bum**** Bum******* 2017-03-22 Answered
Dear seller
May I ask if I can use the pimple pad for the occasional breakouts?
Currently am using the
galactomyces
snail mucin followed
bha cream.
If I use the pimple pad can I use it only when I get breakouts? Will there still be effects?
Also where does the pimple pad fit in my night routine?

Thanks
 
[Re] Inquiry for the item from Bum****
Dear Customer,
You may use the pimple pad only when you have breakoutso or use it daily to prevent breakout
Do not worry
thank you for shopping with COCOMO!
Regards,
COCOMO
 
[Re] Inquiry for the item from Bum****
Thanks for yr reply.
I would like to know when to use the pimple pad. After toner before the snail mucin and galactomyces?

Thanks
 
[Re] Inquiry for the item from Bum****
Dear Customer,
Please use after toner and before snail mucin and galactomyces
Thank you
Regards,
COCOMO
26205006 Inquiry related delivery from nge**** nge******* 2017-03-21 Answered
Hi.
Ordered products since 5 march. And have not received the items. What should I do.
 
[Re] Inquiry related delivery from nge****
Dear Customer,
Kindly check your letterbox again
we can show you parcel proof for posting
Please update us here again if you do not recieve by this week
Thank you for shopping with COCOMO!
Regards,
COCOMO
26197258 Inquiry for the item from drp**** drp******* 2017-03-21 Answered
Dear seller,

My 17 yr old daughter suddenly developed acne vulgaris within days.

Please advise what products I should purchase.


Regards
 
[Re] Inquiry for the item from drp****
Dear Customer,
For acne, it will be best to use the whole range under same brand instead of mixing for optimum result
we highly recommend the below
1) ph good morning gel cleanser
2) aha bha clarifying toner
3) one step pimple pad
4) one step moisture pad
5) bha blackhead powerliquid
6) aha whitehad powerliquid
7) bha blackhead cream
Thank you for shopping with COCOMO!
Regards,
COCOMO
 
[Re] Inquiry for the item from drp****
Please advise on sequence of products. Also, now her acne starts to improve but left with red spots and marks,please advise.
 
[Re] Inquiry for the item from drp****
Dear Customer,
Sequence as above:
1) ph good morning gel cleanser (use day + night)
2) aha bha clarifying toner (use day + night)
3) one step pimple pad (use day + night)
4) one step moisture pad (use day + night)
5) bha blackhead powerliquid (use day + night)
6) aha whitehad powerliquid (use 1 week once only)
7) bha blackhead cream (use day + night)

Regards,
COCOMO

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