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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
DHL - $84.07 ~
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I was so disappointed after installing the product. The local installer told me that the masterkey given by seller was wrong, it doesn’t match to the digital lock. I contacted the seller twice on 30 September and 3 October and till date I did not received any response from them.
Type:DP920-Push(+S$165) | ADDITIONAL TAG KEY:None | ADDITIONAL STICKER KEY:None | Installation Service:Yes (You must pay installation fee)
Bought on 11/9, received on 22/9.. overall quite satisfied with the purchase, not yet install..
Type:DP930-Push(+S$209) | ADDITIONAL TAG KEY:None | ADDITIONAL STICKER KEY:None | Installation Service:Yes (You must pay installation fee)
Nicely packed. No damage. Request fpr English User Manual did not deliver.
Type:DP930-Push(+S$219) | ADDITIONAL TAG KEY:2EA(+S$10) | ADDITIONAL STICKER KEY:2EA(+S$10) | Installation Service:Yes (You must pay installation fee)
Received very quickly. Not yet installed. Will installer contact me??
Type:DP620-Push | ADDITIONAL TAG KEY:2EA(+S$10) | ADDITIONAL STICKER KEY:None | Installation Service:Yes (You must pay installation fee)
Ordered on 28/8 late night & received on 31/8. Ordered 2 extra key tags & were included. Haven't installed. Feels sturdy & solid. Love the Color.
Type:DP620-Push | ADDITIONAL TAG KEY:2EA(+S$10) | ADDITIONAL STICKER KEY:None | Installation Service:No
Type:DP930-Push(+S$225) | ADDITIONAL TAG KEY:None | ADDITIONAL STICKER KEY:None | Installation Service:Yes (You must pay installation fee)
Type:DP920-Push(+S$165) | ADDITIONAL TAG KEY:1EA(+S$5) | ADDITIONAL STICKER KEY:1EA(+S$5) | Installation Service:Yes (You must pay installation fee)
Type:DP820-Push(+S$76.80) | ADDITIONAL TAG KEY:3EA(+S$15) | ADDITIONAL STICKER KEY:3EA(+S$15) | Installation Service:No
Type:DP930-Push(+S$250) | ADDITIONAL TAG KEY:4EA(+S$20) | ADDITIONAL STICKER KEY:None | Installation Service:No
Type:DP920-Push(+S$169) | ADDITIONAL TAG KEY:None | ADDITIONAL STICKER KEY:None | Installation Service:No
Hi, may i know when can i receive my order (231831050)? thank you
Hi Thank you for your order It will be shipped out today Best regards
Hi can i have the contact of the installer? thank you
Dear Sales ICMay I check who is liable for the warranty of the product and for how long.Please advise.Thank you.Regards,BEN
Hi BEN We provide 1year Korean warranty Best regards
I'm sorry we'll discuss
Kindly reply!! This has been taking way too long!
Hi I'm sorry for late Do you want to send it back to us to check it out?
I have already installed the digital lock and who is gonna pay for the shipping plus removal plus re-installation? Kindly send us the right masterkey or u get someone to come down and check!
Hi otherwise can you send the key only? We need to check it out
Hi therethe installation person is herehe said the lock is faulty and it cant work!!!how am i supposed to look my door like thiscan u send a replacement today or something
this is an emergency. pls help me ...
it cant even be manually locked ... which means my house cant be locked today!!!!!!!!!!!!!
i need a replacement right away pls. can someone pls help me
the installation guy said the direction of the lock is wrong. there is nothing he can do . the lock arrived faulty. i need you to send me a new piece by tomorrow. There should be no additional cost and i will not be paying for the GST.this is very very disappointing . pls reply me today
hi there. can u please call the installation person in charge. it is important you write to them to explain that the piece is really damaged. I wrote you an email to say the installation company texted me to say they didnt get your call at all. Please Call Tony +6598307788
Hi Finally I reached Tony and yoes I understand It's faulty As you havre already claimed this case to Qoo10, I'm sure they will ask us the best solution Please wait a little more for your refund Best regards
Hi there. I now have too many chat messages on the same problem , sorry if this is a repeated question. Q010 will be arranging for pick up of the faulty piece. can you please let me know know who will i get a replacement piece?
When It gets here, we'll dear with it Best regards
can i check the status of the replacement ... my house cannot be locked. it has been weeks
May I know if you have received the faulty lock? kindly answer as I need help. tks
Hi I guess we can get it this week
i really cannot wait any longer. Can you please arrange to deliver a new and working lock to my house. My house cannot be locked for the last 2 weeks. This is an emergency situation
or at least let me know how long more i have to wait for the new lock. I am going overseas soon for work and my children will be left on their own. This is not safe at all. Please SOS... help me please. I didnt ask for this to happen to me, This is being very irresponsible and not helping my situation at all.
Hi there,Can I check is the display language only in korean or is it in english as well?
Hello customer Only Korean :)
There isn’t any posted question about item.