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Dear, CustomerDue to the limitations of the battery shipment on airline, the battery will be removed and shipped separately The vacuum cleaner and battery will be arrived on a similar date.We hope that you don't have any errors when you receive the goodsWe apologize for the inconvenience.Thank you
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Easy to use....nice vacuum
Add Filter:None | Add Battery:None | Accessories:None
Fast delivery. Received in good condition. It's very light and powerful vacuum cleaner. My boy likes to vacuum. Worth to buy it. Thumb up.
Very nice vacuum cleaner
Item received as described but haven't test yet
Add Filter:None | Add Battery:None | Accessories:Exclusive Five Piece Sets(+S$9.90)
Item took almost a week to deliver due to shipment from China. Tested good so far with satisfaction, especially the unexpected low noise level.
Hope it function and last well. 😊
Hi, Just want to confirm.....the option to choose filter and battery, is it for extra filter and battery? Or the set alone does not comes with filter and battery? As for the accessories, i am pretty sure the basic set alone does not comes with accessories right?
Hello, Customer.Batteries and filters are purchased extra.Accessory 5 sets are not included in the component.Thank you for contacting us.
Hi Seller,The manual stated that the power indicator will have red light when it is charging and green when it is done. Please advise if there is as I don't see any light when charging.
Hello, Customer.When charging, the red light should be illuminated. Our vaccum cleaner is all tested before delievering.I suggest you need to try again checking power code if the cable is properly connected. Sometimes it may not be connected to the customer's mistake. Thanks
Hi, I purchased additional filter, but it was not in the delivery. Please check. Thanks
Hello, Customer.There is a filter inside the cleaning machine.Please check the inside of the machine.Thank you for your purchase.
Yes, there is one in the machine, but I made additional purchases of one more
Hello, customer.Doesn't it include a filter?I'll send the filter again tomorrow.Sorry for the inconvenience.
hi, as of today, I've yet to receive the filter. Pls check
Hello, customer.Due to delays in shipping, delivery delays have been delayed for 2-3 days.at the Starting Delivery to the Destination Country now and will be shipped soon. I hope you don't have any errors when you receive the goods. We apologize for the inconvenience.Thank you
Thank you very much.
Hi, i had recently bought the vacuum cleaner from your company. At that time, i never ordered the accessories together with the vacuum cleaner. Now i want to buy the accessories, how can i buy them without buying the vacuum cleaner again?
Hello, customer.Next week, I am planning to open the accessories page of the accessories section separately.You can buy it then.Thank you for contacting us.
is it open already?
Hello, sir.It will be completed today.I'll call you when I'm finished.Thank you very much.Hello, customer.Page has been completed.As you buy separately, the shipping cost will be added.Thank you.(Jul 21, 2017 19:43)
hello SELLER, followed your instructions and tried to apply the $30 and $11 coupons to buy at $119 but CANNOT WORK - are your coupons just a gimmick ???? can you advise how to use your coupons, would like to buy one unit asap. regards christopher
Hello Customer,For purchasing our EUP Vacuum Cleaner on $119 promotion priceneed to order on the MOBILE APPOn the Billing page, you need to apply the $ 11 shop coupon and $30 cart coupon You can see the photo in the product page how to apply itIf you have any more question, just contact usThank you.
hello SELLER, have used the Mobile APP, both coupons DON'T WORK (CANNOT APPLY to the billing) like what the other customers have written earlier to you too. Each time I tried to apply both coupons, it goes back to the ordering page with the SAME OLD PROBLEM......
Hello CustomerHave you download the shop coupon and cart coupon ?First of all you need to download the coupon Please refer to description in the product pageThanks for your inquiry
Hi Seller. The $30 coupon cannot be applied even using mobile app. Please advise. Thanks
Hello Customer,We have attached photo . Please refer to this On the Billing page, you need to apply the $ 11 shop coupon and $30 cart coupon as shown in the picture. Thank you.
Ok thanks. I thought i can apply the $30 shop coupon but realize it is only for the steam mop :-). The $11 shop coupon does works. Thank you for the clarification.
By the way, i also realise the price suddently increased from $150 to $160 in last 1 hour.
Thanks for your understanding
So is the price $160 or $160?
I mean $150 or $160?
Dear CustomerCurrently, this product sells at a promotional price of $ 119. However, We found that after the coupon was applied due to a system error, the price was displayed at $ 109. Now the system error has been resolved. I hope you do not have a mistake.Thank you
In the options, if i select none on the accessories option. Will i still be receiving a standard accessories. Or i really need to pay additional for the accessories?
Hello CustomerThe basic components are included as described at the bottom of the product page. Optional accessory parts are other components and can be purchased as needed.Thanks for your inquiry
There isn’t any posted question about item.