Zantelle Join Fellow
2,831 Fellows
GOOD MINISHOP RATE 90%
8.90

Cute Wooden Box ♡ Retro Style ♡ Mini Wooden Crate ♡ Wooden Storage Box ♡ Stationery Holder ♡


Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-26
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
139
Average Customer Review
97 / 100
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Photo Review (51)

Customer Photo Review board
Nov 10, 2016
cel*******
Sep 21, 2016
hum*******

Highly Recommend Fast delivery

Fast delivery. Items same as picture.

Design:Wooden Crate 9 (Café Do Brasil - Rectangle)(-S$3)

+ Add this option
Sep 07, 2016
kla*******

Recommend Very pretty and rustic!

Very pretty and rustic!

Design:Wooden Crate 17 (Crate with Handle)(+S$8)

+ Add this option
Aug 29, 2016
ng.*******
Jul 14, 2016
ani*******

Customer Review(142)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-02-20 law*******
Highly Recommend 2017-02-11 sit*******
Recommend 2016-11-10 cel*******
Highly Recommend 2016-10-26 che*******
Highly Recommend 2016-10-15 rad*******
Highly Recommend 2016-09-21 hum*******
Highly Recommend 2016-09-20 Niv*******
Highly Recommend 2016-09-07 kla*******
Highly Recommend 2016-08-29 ng.*******
Recommend 2016-08-27 ng.*******

Seller Information

Zantelle

  • Address : 1002 JALAN BUKIT MERAH #04-01
Item Q&A(38)
No. Question & Answer Member Date Status
NOTICE How do I file for exchange/replacement/refund? Seller
FAQ How to submit return or exchange from the buyer's end? Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

24064648 wooden crate 16 cel******* 2016-10-03 Answered
Hi, when will wooden crate 16 be restock? Pls advice. Thanks.
 
[Re] wooden crate 16
hi there, thank you for your message. Crate16 restocked. May proceed with online purchase. Have a great day.
 
[Re] wooden crate 16
Lovely! Thank you so much:)
 
[Re] wooden crate 16
you are welcome
24058010 Bulk order rch******* 2016-10-01 Answered
Hi, I'm interested in ordering 22 pieces of Wooden Crate 38 - Nordic Style Brown Tray with Rope Handle. Can I check if you have enough stock on hand? Thanks!
 
[Re] Bulk order
hi there ... yes, we have enough stock as of now. Stock level is lowering each day. :))
22948557 bulk order alc******* 2016-07-03 Answered
Hi, any discount if I order more than 20?
 
[Re] bulk order
sure. Please email us at zantelleshop@gmail.com
22334270 delivery dia******* 2016-05-14 Answered
Can arrange for delivery on weekends?
 
[Re] delivery
hi there, only on Saturday. Since this is specific day delivery, fee may be up by S$5 to S$7. Please contact us at zantelleshop@gmail.com and let us know the delivery address and date.

22010678 Colour isi******* 2016-04-27 Answered
Hi for the Cafedo Brasil can I hv the lighter shade of brown?
 
[Re] Colour
hi there, there is only one shade of brown because they are built with the same type of wood. :)
22010651 Colour isi******* 2016-04-27 Answered
Hi for the Cafedo Brasil can I hv the lighter shade of brown?
 
[Re] Colour
hi there, there is only one shade of brown. :))
21704529 Wooden crate 4 che******* 2016-04-10 Answered
Hi

Does the item wooden crate 4 (large) comes without the compartments?
 
[Re] Wooden crate 4
hi there, Wooden Crate 4 comes with compartments. If do not want compartments, may like to take a look at http://list.qoo10.sg/item/LARGE-WOODEN-CRATE-RETRO-STYLE/431244419?sellerview=on
Regards
Meng
 
[Re] Wooden crate 4
Hi

If I order crates today, can I get it by Friday?
 
[Re] Wooden crate 4
hi there, if order today (19/4), can reach you by Friday.
Thanks
 
[Re] Wooden crate 4
Thanks
 
[Re] Wooden crate 4
You are welcome
21012532 Exchange sal******* 2016-02-13 Answered
Hi seller, can i do an exchange with the 2 items that i have bought as theres defect. Bought it as a birthday gift for friend. Can u kindly sms or whatsapp me and arrange about this? Hope to hear from you soon. Thanks.
 
[Re] Exchange
hi there,
May i have the order number and show us photos of the defect items (email to zantelleshop@gmail.com) . Thank you .
 
[Re] Exchange
Hi seller, will email u the pic and the order no. Thanks
 
[Re] Exchange
hi there, email received and replied. Thanks. Meng

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