| 7355020 |
USB Connector went loose |
bla******* |
2013-03-25 |
Unanswered |
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forgot to include the order no 27266320 |
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| 7354965 |
USB Connector went loose |
bla******* |
2013-03-25 |
Unanswered |
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i bot this HD in Aug 2012 (Cart no 79900910), i used it like less than 10 times and the USB connector went loose, where can i get it fix locally in sg? as all my confidential stuff are inside the HD, and shipping over for exchange is a total waste of my time, kindly address this quality problem!! |
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| 6541103 |
Order no: 26582753 - Harddisk USB connector went loose |
edm******* |
2013-01-24 |
Answered |
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Hi Seller,
I bought 500GB in July 2012 Order no: 26582753.
I used less than 5 times but the USB connecter came loose.
Any way for replacement.
Pls acknowledge & revert. Thanks |
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[Re] Order no: 26582753 - Harddisk USB connector went loose
Dear Customer. We'll be going on ship back this faulty good via Qoo10 manger. Please wait a momnet.
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| 6490602 |
NTY-P25U3 does not work on iMAC |
lim******* |
2013-01-21 |
Answered |
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I bought the item last year and it worked well with my old PC but not my newly purchased iMAC. It does not accept files form iMAC and the existing files stored on it are only for reading on iMAC. |
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[Re] NTY-P25U3 does not work on iMAC
Dear Customer. If you can use iMac with P25U3, you must be change it's partition of MAC O/S.
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| 5610132 |
Hardisk USB Metal Casing connector went loose |
sin******* |
2012-12-08 |
Answered |
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Hi Seller,
I bought this 8 July 2012. The order number is 26660441. I only used this hardisk twice. First time when I used ton transfer my data, the metal didn't went loose. Upon the second time using it, the metal casing drop inside the hardisk. I attach the cable to the hardisk and realised that the laptop didn't detect the device at all. So I gently pull out the cable and attach back to the hardisk again, the metal casing dropped inside. |
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[Re] Hardisk USB Metal Casing connector went loose
Dear customer. We're sorry for this inconvenience. We'll be going on process ship-back faulty good via the Qoo10 manager right now. Please wait a few days. |
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[Re] Hardisk USB Metal Casing connector went loose
hi seller , thanks! for reply . waiting your new .. |
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[Re] Hardisk USB Metal Casing connector went loose
We do our best. Don't worry about taht. |
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[Re] Hardisk USB Metal Casing connector went loose
hi seller ,Please check with you ,should I send back the above item together with the connecting cable and the pouch ? thanks for the reply. from Thomas Ng |
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[Re] Hardisk USB Metal Casing connector went loose
Dear customer. Including only USB cable. |
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[Re] Hardisk USB Metal Casing connector went loose
Dear seller, my above item had sent by registered post by Singapore post on 19 Dec 2012. The tracking no is RC610464680SG.
I am so sorry I forgot to send the cable, if you need it, please let me know so that I can resent to you. Anyway once you receive the hard disk, please notify me about the repairing outcome, thanks!
From Thomas Ng |
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[Re] Hardisk USB Metal Casing connector went loose
Dear Customer. We're sorry for reply too lately. We'll be going on resend you this goods after replacement at tomorrow. Please wait a few days. |
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[Re] Hardisk USB Metal Casing connector went loose
hi seller , thanks for reply , one the item receive ,I will keep you inform . |
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[Re] Hardisk USB Metal Casing connector went loose
We're wellcome. |
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[Re] Hardisk USB Metal Casing connector went loose
hi seller, I already received the above item on 08 Jan 2012, thanks for the replacement ,the item is working well ,I like your service fast and responsibly ,not because your location far away from Singapore,but you still do the good customer service, OK ! any way please check with you, the hard disk still under the warranty? the warranty period count from the first date I received the item? thanks again and pls reply!
from Thomas Ng |
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[Re] Hardisk USB Metal Casing connector went loose
Dear Customer. This is good news that you have received well. And we'll support the warranty until 9/13/2013. |
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| 5430704 |
NTY P25U3 |
min******* |
2012-11-27 |
Answered |
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Order no. is 26639211, order date 7 July 2012.
Thank you. |
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[Re] NTY P25U3
Dear customer. We have checked your order no. It has been purchased at july. Therefore you have to make a payment shipback fee in your side. If you confrim it, we'll be going on replacement process at right now. |
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| 5392907 |
Order number and photo of error message |
lee******* |
2012-11-25 |
Answered |
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Order no: 26748300
Error is when plug in USB of hard disk, a window will pop up to ask whether want to fix file system error. When hard disk is not full, the hard disk can still be fixed. But when left only about 60gb, after scanning 1799 files, it will hang there and I will be force to cancel the scan. Some files store cannot be opened. Please tell me what address to send back the hard disk. Who pay for the delivery since it is still under warranty? |
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[Re] Order number and photo of error message
Dear customer. We're sorry for this inconvenience. We'll be going on process ship back to us via Qoo10 manager. Please wait a moment. We'll make a payment ship back fee. |
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| 4194622 |
Product faulty and not working!! |
kok******* |
2012-09-13 |
Answered |
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hi may i know delay 3 months already when you want do exchange?Pls don't drag again!Give me a date for do exchange |
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[Re] Product faulty and not working!!
Dear Customer. Please let me know your order number. We'll check regarding to exchange. |
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[Re] Product faulty and not working!!
Order no:25554227 and 25554228 date on May 02,2012 pls asap do exchange in one week for me. |
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[Re] Product faulty and not working!!
Sorry for answer lately. We arrange qoo10 manager agian at today. Please wait a few day. We do our best with ship-back and resending. |
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