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GatemanDigital DoorLock GATEMAN WF 20 (New version of WF 10) / F 50 - FD / Z 10 - FHH / Samsung SHS - 2920

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Customer who recommended this item
112 (Based on 122 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Manufacturer/
Place of origin
GATEMAN Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Gateman Samsung Ezon Milre Evernet
BOOKMARK 1 2 3 4 5 6 7

Photo Review (43)

Customer Photo Review board

Highly Recommend great product!!

received product in good condition and it works well!!! thanks seller! :)

Model:WF20 (upgrade version of wf10) | 32mm HOLE SAW:none | Remote control:none | installation service:no

+ Add this option
Jun 11, 2017 3 1
ben*******

Highly Recommend Received

Item received in good condition

Model:WF20 (upgrade version of wf10) | 32mm HOLE SAW:none | Remote control:none | installation service:no

+ Add this option
May 28, 2017 2
tho*******

Highly Recommend Received

Item received in good order

Model:WF20 (upgrade version of wf10) | 32mm HOLE SAW:none | Remote control:none | installation service:no

+ Add this option
May 28, 2017 1
tho*******

Highly Recommend Cheap n good

Goods received in very good order

Model:WF20 (upgrade version of wf10) | 32mm HOLE SAW:none | Remote control:remote control(+S$87) | installation service:no

+ Add this option
May 26, 2017
jac*******

Highly Recommend Second purchase from seller

Item came within days! Thx seller!

Model:WF20 (upgrade version of wf10) | 32mm HOLE SAW:none | Remote control:none | installation service:no

+ Add this option
May 24, 2017
koe*******

Customer Review (122)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 14, 2017 jyo*******
Highly Recommend Jun 11, 2017 ong*******
Highly Recommend Jun 11, 2017 ben*******
Recommend Jun 10, 2017 sar*******
Highly Recommend Jun 05, 2017 lht*******
Highly Recommend May 28, 2017 tho*******
Highly Recommend May 28, 2017 tho*******
Highly Recommend May 26, 2017 jac*******
Highly Recommend May 25, 2017 inf*******
Highly Recommend May 25, 2017 wee*******

Item Q&A(95)

Status
Question & Answer
Date
Member
Answered
2017-08-10
sha*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-24
xia*******
User

Secret Inquiry

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-07-23
jos*******
User

Hi how we know if we need the 32mm hole saw?

User

Dear customer,

First and foremost, thank you for choosing our store.
Sorry I couldn't figure out what you are asking. So you need 32mm hole saw for your door to get this model of door lock? Please let us know.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Danielle

Answered
2017-07-22
vya*******
User

Hi, i have bought the F50-FHH from your shop over a year ago and now the fingerprint slider got corroded so badly that it is not working. Is there another better model which i can replace with easily? Since I have drilled the hole according to the F50-FHH specification, i need to find a compatible model. thanks

Ok, now i'm confused. what is the model? According to the payment info it is F50-FHH but i received the Z10-FH. Please confirm and how can i prevent this from happening again?

User

Dear customer,

First and foremost, thank you for choosing our store.

We recommend this newer model which is WF20

This is best seller in our store, however to install it please inquire to local lock smith.

We sell not only door lock but also tons of proudcts.

Please inqurie about installation for export.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

User

Hi. I have already ordered the z10-fh from your store.. is there any warranty for this? I am concerned that the same problem will happen again and if the wf20 has the same specification as the z10-fh?

User

Dear customer,

First and foremost, thank you for choosing our store.

We provide 1 year seller warranty. (Korea)

When you found the defect on the product after receiving, please report it within 7days after it delivered. then we will bear all the cost. However, after 7days to 1 year, repairing service of your item is covered by warranty but you will pay the round shipping for the repair.

If we may be of further assistance, please do not hesitate to contact us any time.

Best regards,
Danielle

User

Hi. Can you help to check on the repair cost for my issue? Corroded fingerpint slider causing the slider to jam? As attached on the picture above. Thanks.

User

Dear customer,

First and foremost, thank you for choosing our store. So first of all, as I wrote it above if it the product is not over 1 year, most of manufacturer that we are working with is giving a free repair. So, do you remember when did you bought the GATEMAN WF-20? We can ask the manufacturer directly in Korea. Also, for better understanding, can you explain to me that how the finger print slider has been corroded like the picture? This may help me to explain about it better to the company.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Danielle

User

Hi. I think it is he z10-fh not wf-20. Not sure if they are the same. I dont mind to pay for repair but need to know how much it will cost. I did not do anything to it and it just corroded over time. It was purchased from your store on sept 2015.

User

Dear customer,

First and foremost, thank you for choosing our store.

so, you are requesting reapair service for your old order. (153226643)

So, in this case, you have to pay round shippuing and repairing fee and we can caculate round shipping but we have no idea for repair fee.

estimated round shipping would be 66 SGD

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

User

It is ok. Let me install the new one first and plan for repair later. The model is thr same as the new one i have purchased, am i right? Thanks

User

Dear customer,

First and foremost, thank you for choosing our store.

okay, then when you need repairing, let me know again.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

User

Hi. Do you have the english manual for the z10-fhh? And do you sell the remote module and control seperately? Thanks

User

Dear customer,

First and foremost, thank you for choosing our store.

Please check attached file and we also sell remore separately, so please search remote at out store.

If we may be of further assistance, please do not hesitate to contact us any time.

Thank you and have a great day.

Best regards,
Amy

Answered
2017-06-11
wil*******
User

Hi, can this install onto metal grilled gated?

User

Dear Customer,

I am unfortunate to tell you, however the answer will be NO.

Best Regards,
Andy

Answered
2017-06-11
wil*******
User

Hi, can this install onto metal grilled gated?

User

Dear Customer,

I am unfortunate to tell you, however the answer will be NO.

Best Regards,
Andy

Answered
2017-06-10
den*******
User

Hi Seller,

How do I place order for F50?

User

Dear Customer,

Please simply purchase the item if you would want to make a purchase. Thank you.

Best Regards,
Andy

Answered
2017-06-06
lht*******
User

Secret Inquiry

User

Secret Inquiry

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