| 8359729 |
items |
rai******* |
2013-05-22 |
Answered |
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hi, i have jus received the kitchen scale however quite unhappy with 2 things.
1) why issit the backlight is in green colour instead of blue?? 2) i have changed to my own AAA battery because the free given battery is oily and sticky. but my own brand new AAA battery cant work, may i know why?
thanks in advance! |
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[Re] items
Hi,
I need you to email us at sgatozshop@gmail.com. We need your reference number for us to check if we have delivered the wrong scale to you? There are times that the batteries are defeative. We apologise for that. Will need you to check if the batteries are placed properly? If it's defeative? Will arrange an exchange with you. Meanwhile email us the order number for us to check. Thanks. |
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| 8268366 |
kitchen weighing scale |
Yan****** |
2013-05-18 |
Answered |
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Haven't receive the item |
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[Re] kitchen weighing scale
Hi,
CAn you email to me at sgatozshop@gmail.com. We need your order number and address to check on your item. Thank you. |
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| 8051853 |
defect weight |
bel******* |
2013-05-07 |
Answered |
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Dear seller I have just receives your product however the weighting machine seen something is wrong the weight does not accurate could you kindly advices or guide me from here as this bottle weight should be 3g but I have try on few times it came out difference weight and I have try on other items but the machine did not show the accurate weight thanks. |
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[Re] defect weight
Hi ,
Thanks for your purchase First and foremost, the weighing machine has to be placed on a hard surface and not on the sofa , bed or carpet . When you mentioned that the bottle is 3g, by how much difference in each time you place the bottle? 1 g or 2 g ?As you know a 3 g item is very light and the wind can blow it away , thus weighing it has it;s instablilities . How about you try something that is 100g and above ? Does it have the same problem ?
If it does , please emial to sgatozshop@gmail.com and we will correspond on an excahnge if necessary as most of our items are tested before sending out
Thanks and Regards, A to Z Shop |
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| 7824053 |
abt the pricing |
chu******* |
2013-04-26 |
Answered |
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hi,
query on shipping rate... i selected the Kitchen Scales : WH- B05 (5kg x 1g) / Shipping : Registered Mail(S$2.50) in total shd be S$11.40
But payable amount is showing S$11.40 + shipping rate S$1.50
what the shipping rate is about? as i already selected registered mail for S$2.50
please advise before i paste my order. |
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[Re] abt the pricing
Hi ,
Thanks for your enquiry With regards to registered mail , the price which Singpost charges is according to the weight with a min charge of $2.50 . Thus for the weighing scale is $2.50 + $1.50 as it is quite large as compared to a normal letter which is also $2.50 when you post registered
Hope this explains . Thanks |
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| 7773137 |
Digital kitchen food portable weighing scales for vCooking |
mar******* |
2013-04-23 |
Answered |
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I still haven't receive the above item. May I know when will arrive
Thank You |
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[Re] Digital kitchen food portable weighing scales for vCooking
HI, Can you email to us at sgatozshop@gmail.com together with your order number and address. We want to check if the address is correct first before we proceed.
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| 7583587 |
Double-Order of same Item |
dor******* |
2013-04-10 |
Answered |
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hi seller,
i realised there was a double ordering of the digital kitchen food weighing scales. can you cancel the order # 32449045 pls, thx. |
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[Re] Double-Order of same Item
Hi,
Checked the system, we only received one order. Will look out for your next one. Meanwhile, get into the system to get it cancelled or call customer service about the error.
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| 7563369 |
Shop |
zhi******* |
2013-04-09 |
Answered |
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Hi, may I know where is your physical shop? I need to get the weighing scale urgently. Thanks. |
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[Re] Shop
HI, Please email me at sgatozshop@gmail.com |
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| 7502316 |
non-delivery |
jun******* |
2013-04-04 |
Answered |
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Kindly check the delivery status for my order no 31883965 (Cart 82273815) |
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[Re] non-delivery
Hi,
That's quite a while already if you have not receive. Please email me at sgatozshop@gmail.com together with your order and your address. Let us first check if the address is correct, then we can send a request from Singpost to check. As it is a normal mail, we are unable to trace and let's see how from here. |
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