TheBeautyQueen
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TheBeautyQueen
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LANEIGE[USE COUPON $5+$3 OFF 🌟SELLING FAST! 🌟NEW Launch Beauty Water🌟 Heimish Limited Edition HOT SELLIN

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Manufacturer/
Place of origin
Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
79 (Based on 84 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (37)

Customer Photo Review board

Recommend Fast delivery and great product

Received both makeup remover and eye shadow promptly. Great product.

Heimish:All Clean Balm 120g(-S$7) | Buy 2nd Item Cheaper:Eye Palette#Cozy Coral(+S$27) | Add On Cheaper : Pyunkang Yul:none

+ Add this option
Jul 03, 2017
eil*******

Highly Recommend Item authentic

This is the second time I'm purchasing heimish all clean balm but first time from this seller. Good price and item is well packed and seems authentic. Was not melted. Thanks.

Heimish:All Clean Balm 120g(-S$9) | Buy 2nd Item Cheaper:All Clean Balm 120g(+S$19) | Add On Cheaper : Pyunkang Yul:none

+ Add this option
Jun 16, 2017
mic*******

Highly Recommend Eye shadow

Recieved in good condition. Nice colour.Hope it suits me

Heimish:Eye Palette#Lovesome Brink | Buy 2nd Item Cheaper:none | Add On Cheaper : Pyunkang Yul:none

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Jun 09, 2017 1
sie*******

Highly Recommend Good good good

Good good good good good good

Heimish:Eyeshadow Stick #08 Coralic Granita(-S$15) | Buy 2nd Item Cheaper:Eyeshadow Stick #07Coralic Champagne(+S$12) | Add On Cheaper : Pyunkang Yul:none

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Jun 07, 2017
pei*******

Highly Recommend Worth the buy!

Received the items in good condition. Beautifully wrapped in a bubble wrap. The colors are great!

Heimish:Eye Palette#Blissful Plevy | Buy 2nd Item Cheaper:Eye Palette#Cozy Coral(+S$27) | Add On Cheaper : Pyunkang Yul:none

+ Add this option
May 24, 2017
gab*******

Customer Review (84)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jul 19, 2017 001*******
Recommend Jul 17, 2017 Poh*******
Recommend Jul 03, 2017 eil*******
Highly Recommend Jun 16, 2017 mic*******
Highly Recommend Jun 14, 2017 Eil*******
Highly Recommend Jun 13, 2017 jub*******
Highly Recommend Jun 09, 2017 sie*******
Highly Recommend Jun 07, 2017 pei*******
Highly Recommend Jun 01, 2017 yun*******
Highly Recommend Jun 01, 2017 the*******

Seller Information

TheBeautyQueen

  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT, SUN, Holiday : day off
Item Q&A(15)
No. Question & Answer Member Date Status
27129658 Inquiry for the item from lau**** lau******* 2017-06-06 Answered
Hihi are you planning to restock the coralic life is coral palette?? Thanks!
 
[Re] Inquiry for the item from lau****
Hi Dear,
Thanks for writing to us. We regret to inform you that the Corlic palette is a limited edition and current no only on sale for purchase. We do have the cozy coral palette which is similiar as the coralic.

TheBeautyQUeen
26672581 Inquiry for the item from val**** val******* 2017-04-30 Answered
Hi, please restock palette Coralic. I would like to buy them during time sales. I am ok to purchase and wait for the stock. Thank you.
 
[Re] Inquiry for the item from val****
Hi Val,
Thank for you writing to us and tahnks for your support for our products. However, we regret to inform you that because this is a limited edition item, we wont be able to restock this item any more. You may try our cozy coral range its pretty popular too.

Have a great day ahead !

TheBeautyQueen
26668880 Inquiry related delivery from chl**** chl******* 2017-04-29 Answered
Hi, I have placed my order since 15 April and still yet to receive the product. Pls advise delivery status. order no is 213180342
 
[Re] Inquiry related delivery from chl****
Hi Chloe,
Thanks for writing to us. We are looking into your order and wil check with our op team regarding your order. It should be on delivery by now and on its way to your end.

TheBeautyQUeen
26668878 Inquiry related delivery from chl**** chl******* 2017-04-29 Answered
Hi, I have placed my order since 15 April and still yet to receive the product. Pls advise delivery status. order no is 213180342
 
[Re] Inquiry related delivery from chl****
Hi Chloe,
Thanks for writing to us. We are looking into your order and wil check with our op team regarding your order. It should be on delivery by now and on its way to your end.

TheBeautyQUeen
26606705 Inquiry for the item from wos**** wos******* 2017-04-24 Answered
Hi seller.. I have purchase hemish coralic palette and pyunkang yul essence toner at a later date!! I have received my essence toner but not the hemish palette!! Could u kindly confirm if my item has been ship out?
 
[Re] Inquiry for the item from wos****
Hi Dear,

Thanks for your enquiry. The Heimish Coralic Eye Palette is Pre-Order item. We have separately ship out your two order and we have ship out your Heimish Eye Palette by 21 Apr .

Thank You

TheBeautyQueen
 
[Re] Inquiry for the item from wos****
Hi seller.. I've alrdy received my toner which i purchase at a later date.. But not the eyeshadow palette which i purchased first..
 
[Re] Inquiry for the item from wos****
Hi Dear
thanks for writing to us. yes you order has been shipped and on its way to u.

Have a great day aehad

TheBeautyQueen
 
[Re] Inquiry for the item from wos****
Hi seller, I've received my eyeshadow palette today. Finally the pdt has reached me.. Am super happy witht the palette.
 
[Re] Inquiry for the item from wos****
Hi Dear,
Thank you for sharing your joy of receiving your item with us. We too are very happy you have recieved you item and look forward to sharing with us on the product uses on your end. Would love to hear more from your end.

Wish you a great day ahead !

TheBeautyQueen
26596435 Inquiry related delivery from sar**** sar******* 2017-04-24 Answered
hello seller, it's been quite about more than one week since it's 'shipping on delivery' but i still have not received my item. may i know the date you ship it out?? thank you
 
[Re] Inquiry related delivery from sar****
my order number is 212932220. i have placed my orders since 13 april and still have not received anything until today (11 days)
 
[Re] Inquiry related delivery from sar****
Hi Dear,

Thanks for your enquiry. We have already shipped out your item and it maybe delay by Singpost.

Thank you and sorry for the inconvenience cause.

TheBeautyQueen
26554636 Inquiry for the item from joy**** joy******* 2017-04-20 Answered
Hey, can u please respond? This is the 6th time i'm reaching out.
My orders 212945417 and 212945418 have never been received, tracking number invalid since day one. Yet you update the status to delivered? This is plain fraud.

Buyers who see this, be very aware, this is whats happening now.
 
[Re] Inquiry for the item from joy****
Hi Joyce,
Thank you for writing to us. We have noted on your query and would like to explain that for this order listing our release date is 20th April. Understand that you have made purchase before this date, hence might have experience a delay for a few days. We have accept the return offer made. At the moment, we do have stocks if you would like to make re purchase it is available and would see to it to be shipped out b the following day. We would like to serve you better and seek you kind understanding.

Wish you a great day ahead.

TheBeautyQueen
 
[Re] Inquiry for the item from joy****
Hey your response is utter rubbish and completely unacceptable. I placed the order on 13/4. You updated the invalid tracking info on 14/4. Thats an entire week before your updated promo with 20/4 ship date.
Can you at least have the decency to apologise for your oversight and ship out my damn order already?? This is getting tideous.
 
[Re] Inquiry for the item from joy****
Also, nothing from your response explains why you've ignored all 7 of my messages for a week, change the delivery status to delivered, and then only choose to resurface after i've lodged a claim.
Can u just ship out my bloody order already, please?
 
[Re] Inquiry for the item from joy****
Hi Joyce,
Its was a pleasure talking to you earlier on to understand the sitaution of your order status. As per our conversation, your order status our top priority hence we have liaise with Qoo10 Logistic team and arrange for your order to be picked & packed today by our team. Subsequently, we will contact you with regards to your delivery tracking no. and would see to it that it has been delivered to yourself.

Feel free to drop us a call if there are any clarifications.

Thank you for being patient with us and we would very much love to serve you to better to have a great shoppping experience with us.

Have a great day ahead !

TheBeautyQueen
26554191 Inquiry related delivery from joy**** joy******* 2017-04-20 Answered
Hey, can u please respond? This is the 6th time i'm reaching out.
My orders 212945417 and 212945418 have never been received, tracking number invalid since day one. Yet you update the status to delivered? This is plain fraud.

Buyers who see this, be very aware, this is whats happening now.
 
[Re] Inquiry related delivery from joy****
Hi Joyce,
Thank you for writing to us. We have noted on your query and would like to explain that for this order listing our release date is 20th April. Understand that you have made purchase before this date, hence might have experience a delay for a few days. We have accept the return offer made. At the moment, we do have stocks if you would like to make re purchase it is available and would see to it to be shipped out b the following day. We would like to serve you better and seek you kind understanding.

Wish you a great day ahead.

TheBeautyQueen
 
[Re] Inquiry related delivery from joy****
Hey your response is utter rubbish and completely unacceptable. I placed the order on 13/4. You updated the invalid tracking info on 14/4. Thats an entire week before your updated promo with 20/4 ship date.
Can you at least have the decency to apologise for your oversight and ship out my damn order already??
Also, nothing from your response explains why you've ignored all 7 of my messages for a week, change the delivery status to delivered, and then only choose to resurface after i've lodged a claim.
Can u just ship out my bloody order already, please?
 
[Re] Inquiry related delivery from joy****
Hi Joyce,
Its was a pleasure talking to you earlier on to understand the sitaution of your order status. As per our conversation, your order status our top priority hence we have liaise with Qoo10 Logistic team and arrange for your order to be picked & packed today by our team. Subsequently, we will contact you with regards to your delivery tracking no. and would see to it that it has been delivered to yourself.

Feel free to drop us a call if there are any clarifications.

Thank you for being patient with us and we would very much love to serve you to better to have a great shoppping experience with us.

Have a great day ahead !

TheBeautyQueen

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