JessCloset Join Fellow
Brand Qstore
16,500 Fellows
15%
POWER MINISHOP RATE 90%
10.90

Double layer chiffon dress -7014


Notice

Subject Register Date
How to submit return or exchange from the buyer's end? Seller 2016-04-22
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-22
Return & Exchange Policy Seller 2016-04-22
more
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 15 (83%)
This chart shows buyer's satisfaction level.
Feedback Reward D
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (5)

Customer Photo Review board
Feb 18, 2016 0 0
sro*******
Jan 06, 2016 0 0
Sus*******

not recommendneturalrecommendHighly recommend Good!

dress is true to picture. product and delivery Good! :D

Colour:Red(S)

Jan 16, 2014 0 0
pho*******
Jan 10, 2014 0 0
may*******

not recommendneturalrecommendHighly recommend Double layer chiffon dress -7014 Blue(XL)

Order 2/1 rec 5/1 but length is 72 cm instead of 87cm.

Colour:Blue(XL)

Jan 09, 2014 0 0
tan*******

Customer Review(18)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-09-16 j.l*******
not recommendneturalrecommendHighly recommend 2016-02-18 sro*******
not recommendneturalrecommendHighly recommend 2016-01-06 Sus*******
not recommendneturalrecommendHighly recommend 2015-06-28 pei*******
not recommendneturalrecommendHighly recommend 2015-05-14 dap*******
not recommendneturalrecommendHighly recommend 2015-03-08 sna*******
not recommendneturalrecommendHighly recommend 2015-03-07 cry*******
not recommendneturalrecommendHighly recommend 2014-04-25 dal*******
not recommendneturalrecommendHighly recommend 2014-02-12 vin*******
not recommendneturalrecommendHighly recommend 2014-02-09 yvo*******
Item Q&A(9)
No. Question & Answer Member Date Status
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE Return & Exchange Policy Seller
NOTICE Shipping / delivery Seller
NOTICE Contact us Seller
NOTICE Tips on mailing your item(s) Seller
NOTICE Shipping advice Seller
NOTICE Measurements Seller
FAQ I posted my exchange request on Shopping Talk but I've not received your reply. Seller

If you have any queries or requests, please contact us at JessclosetCS@gmail.com. Please do not send your requests via Shopping Talk as we're unable to receive them. Thanks for your understanding!

FAQ What is normal mail? Could I request for someone to contact me just before delivering the parcel to my address? Seller

Parcels sent via normal mail will be handled like regular mail. Delivery usually takes up to 3 working days though please be advised that postal delays do happen and we are unable to provide any delivery status once the parcel has been handed to Singpost. On the day of delivery, the postman will leave the parcel in your letter box. Kindly note that there will be no notifications given or sent in any form (phone calls, messages etc) prior to delivery.

FAQ I've received my item and the colour looks darker than what's shown online. Seller

Please allow a slight difference in the actual colours. They are generally slightly darker due to the screen light, resolution or lighting at time of digital photography.

FAQ I've selected the colour of the item wrongly. Could you please send the blue instead of the white as stated in my cart? The order was placed just minutes ago. Seller

To avoid sending the wrong item to you, we would prefer that you cancel your order and re-order again asap. As your order has not been confirmed by us, you can still cancel this order. Kindly go to My Qoo10> shopping list> cancel/refund> select "apply for cancel/refund". For more information on this, please visit this page: http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=cancel%20order#none or contact Qoo10 at help@qoo10.com.

FAQ It's been a month and my parcel hasn't arrived. Please resend my items or refund me. Seller

We do not resend items that were lost during delivery or refund customers. If you have more questions regarding non-receipt issues, please contact us at JessClosetCS@gmail.com.

FAQ I ordered my item 5 weeks ago and I've yet to receive it. Could you please resend the item? Seller

While we do offer a resolution for customers whose parcels were lost during delivery, customers must contact us about non-receipt issues within one month of the shipping date. Given that this is the first time you've contacted us about this and that the order was placed more than a month ago, we're sorry to say that we would be unable to provide any form of assistance.

FAQ Please call me. I have a query regarding my order. Seller

All queries are attended to via email. Please send your order number and questions to JessClosetCS@gmail.com and we'd be happy to assist you.

FAQ I have not received my item. Please help me check the delivery status. Seller

If your item is being sent via normal mail, we regret to say that we are unable to provide any information on the delivery status. If your item is being sent via Qxpress and there is no tracking number or updates, please email your order number and query to JessClosetCS@gmail.com. We will contact Qxpress for you and put you in the loop.

FAQ I have just placed my order. Please send my item immediately as I need my item by this Friday. Seller

We are sorry but we are unable to guarantee that any parcel will arrive by a certain date. For urgent deliveries, please select Qxpress shipping. JessCloset apparel can also be sent via Taqbin courier (next day shipping) on our Rakuten website. For more details on Taqbin shipping, please send your queries to JessClosetCS@gmail.com.

FAQ I have selected normal mail Singpost shipping and given an office address. Could you help make sure that the delivery is done on a weekday as my office is closed during weekends? Seller

Just like regular mail, parcels delivered via normal mail Singpost are sent only on Mondays to Fridays. There is no postal service on Saturdays, Sundays or public holidays. Please note that we are unable to meet any special delivery requests from customers whose parcels are being sent via normal mail.

FAQ How are your items measured? Seller

For a guide on measurements, please go to this page: http://www.qoo10.sg/gmkt.inc/MiniShop/ShopInfo.aspx?sell_cust_no=LoUYoODgeXAncZnwOoHW7Q%3d%3d&global_yn=N

23961226 Shoulder measurement eti******* 2016-09-24 Answered
Is the measurement of 33-36cm in shoulder correct . I usually wear s or m but my shoulder is definitely broader than 36cm . How do u measure shoulder ?
 
[Re] Shoulder measurement
Hi, thank you for your message. I will be happy to check this for you on Monday when I am back in the warehouse with all the items. Thank you for your patience, JessCloset

Hi, thank you for your message. I will be happy to check this for you on Monday when I am back in the warehouse with all the items. Thank you for your patience, JessCloset
Hi,

The shoulder measurement for S is 30. We only left with S & XL.
Regards Jesscloset
20774414 Texture wei******* 2016-01-23 Answered
Is the texture smooth or rough?
 
[Re] Texture
Hi Thanks for your enquiry. Texture is smooth.
Regards
Jesscloset
20287647 Size and availability Sus******* 2015-12-16 Answered
Hi Can I confirm you really still have size L for yellow ? Is the quality good or is old stock with yellow stains type ? And can you confirm that the length is really 85cm as I saw reviews is 75cm only ? Thanks seller.
 
[Re] Size and availability
Hi Thanks for your enquiry. Yes we have stock for yellow size L. The length is 79cm, it all depends on the shipment we received from supplier. Thanks
Jesscloset
18147557 stock tyd******* 2015-07-02 Answered
Hi may i know.. will you be restocking white (size m)? (:
 
[Re] stock
Hi, thanks for your message. I am sorry but we are unable to get new stock from the supplier. Sorry for any inconvenience. Thanks, Joey
17671157 Bust Size vyh******* 2015-05-23 Answered
Dear Seller,

Could i check the Bust size is U.Bust or T.Bust size?

Hope to hear from you soon.

Thank You.
 
[Re] Bust Size
Hi
We're not sure what you mean. We measure the bustline by taking the measurement slightly below one armhole to the next and multiplying it by 2. Regards, Jesscloset
12025812 Item yie******* 2014-01-26 Answered
Hi my item is said to be shipped out on 9th jan. But i have yet to receive it till date. Pls reply thanks
 
[Re] Item
Hi
We've requested Qoo10 to refund you as the item in this colour is out of stock. You can check your Qoo10 account under “cancel/refund” for the details. Please note that the money will be in the form of whichever mode of payment you used e.g. credit card; if you’ve paid via Visa/Master Card, your refund will be credited into your card account within 2-3 weeks from the money refunded and you can check your following month’s bank statement to confirm. For other queries on this, please contact Qoo10 customer service at help@qoo10.com.sg as they finalise all payments to customers.
Best regards, JessCloset
10813907 Enquiry she******* 2013-10-27 Answered
Are these 2 items out of stock currently - ST5083(Orange) & STDD02 (green)?
 
[Re] Enquiry
Hi, thank you for your message,. The ST5083 dress is in stock but does not come in orange. The STDD02 dress is in stock. Thanks, Michelle
10770075 Sizing jai******* 2013-10-24 Answered
Hi, I'm 164cm and fairly big chested, I usually wear UK10, what size do you recommend I should get? Thanks
 
[Re] Sizing
Hi, I would also recommend XL for this dress for you. Thanks, Michelle

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