ONE MART
ONE MART Join Fellow
One Mart
51,892 Fellows
POWER MINISHOP RATE 90%
[DOVE] ★ 2 x 1000ml ★ Body Wash Bundle ► Cool/Energize/Revive/Fresh Touch/Beauty Nourishing
176 items sold
10.90

Dove[DOVE] ★ 2 x 1000ml ★ Body Wash Bundle ► Cool/Energize/Revive/Fresh Touch/Beauty Nourishing

See all Dove items

Customer who recommended this item
2192 (Based on 2321 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
DOVE Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description [Bundle Sale][DOVE] Body Wash 1000ml Cool/Energize/Revive/Fresh Touch/Beauty Nourishing/Sensitive/Exfoliating/Renew/Regenerate/Rebalance
BOOKMARK 1 2 3 4 5 6 7

Photo Review (923)

Customer Photo Review board
Sep 19, 2017
Zha*******

Recommend Received in good condition.

Received in good condition.

Type:2 x Revive Shower Cream 1000ml

+ Add this option
Sep 18, 2017
Seo*******

netural Received

Fast delivery. Next day recieved

Type:2 x Exfoliating Shower Cream 1000ml

+ Add this option
Sep 17, 2017
jgl*******

Highly Recommend Fast fast fad

Fast fast shipping.......

Type:2 x Exfoliating Shower Cream 1000ml

+ Add this option
Sep 16, 2017
all*******
Sep 14, 2017
Gil*******

Customer Review (2,321)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 19, 2017 ain*******
Recommend Sep 19, 2017 Zha*******
Recommend Sep 18, 2017 Seo*******
netural Sep 17, 2017 jgl*******
Highly Recommend Sep 16, 2017 lal*******
Highly Recommend Sep 16, 2017 all*******
Highly Recommend Sep 14, 2017 Bqi*******
Highly Recommend Sep 14, 2017 Gil*******
Highly Recommend Sep 13, 2017 m15*******
Highly Recommend Sep 13, 2017 Bai*******

Item Q&A(171)

Status
Question & Answer
Date
Member
Notice
Seller

***Return Policy***
Items will be exchanged unless the product is incorrect or faulty within 7 days of purchase and the item must be in its original condition.
***Exchange Policy***
For exchange, there will be shipping charges plus an admin charge per item exchange and we will only allow an exchange for once.
***Refund Policy***
*Please note, we are unable to process refund for any reason.

Notice
Seller

For Tracking no. beginning with ONE
eg. ONEQOO12345678
Proceed to www.ninjavan.sg to track your order!

For Tracking no. beginning with SGP
eg.SGP12345678
Proceed to http://www.qxpress.asia/eng/html/customer_tracking.html to track your order!

Answered
2017-08-31
ngc*******
User

Taking too long ah... When is order coming? Ordered 27th aug order number 226970821. Pls reply..

User

Dear Customer, your item is on delivery. You should receive them soon. Pls update us if still not receiving in 2-3 working days.

User

U short of 1 item didn't send me.

User

Dear Customer, so sorry for the mistake we have processed the partial refund, pls check your q-account in 1-3 working days and confirm the delivery.

Answered
2017-08-30
shi*******
User

Dear seller, my payment was since made on 26/Aug/2017, may I know the status of the delivery? thanks (ORDER 226886875 TO 226886881)

User

Dear customer, so sorry for delay due to high order volume with coming long weekend. we will do our best to fulfill the order asap. Thank you for shopping with us and sorry for any inconvenience incurred.

Answered
2017-08-29
shi*******
User

Dear seller, my payment was since made on 26/Aug/2017, may I know the status of the delivery? thanks

User

Dear customer, due to an upgrading on our inventory and warehouse management system, there was a delay in answering your inquiries and also a possibility of inquiries being deleted. We sincerely apologise for the inconvenience caused. Please send in your inquiry again if your question has not been resolved and we will answer them at our very soonest. Thank you very much for your understanding and patience. We look forward to serving you again at One Mart. Cheers.

User

Dear seller, my payment was since made on 26/Aug/2017, may I know the status of the delivery? thanks (ORDER 226886875 TO 226886881)

User

Dear customer,

Sorry for the delay due to large order volume. I will inform the warehouse team to expedite your orders thank you

Please allow us 1-2 working days to ship out your items


Answered
2017-07-18
iqb*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-06-25
neo*******
User

Shipping date Jun 12, 2017 / 21:47:00
Delivery company Seller Delivery
Tracking No. : HBONEM111126139

Please let me know when will i receive item. This is way too long for a delivery.

User

Dear Customer,
Thank you so much for contacting us, we are noted on your delivery request, we will check with our warehouse and courier service on Tuesday & arrange delivery for you soonest. Our sincere apologies for not being able to get back to your inquiry immediately as we were closed over this long weekends.
Please be assured that we value your support and we are managing all orders at full speed. Once again, we thank you for your patience and support.
One Mart Team.

User

What is the status? U mentioned that shipping was on the way since 13 Jun. But now is 28 jun coming to 29 jun. 16 days for delivery?

User

Dear Customer, our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by tomorrow. Much appreciate for your great patient.

Dear Customer,
We are monitoring the status for this parcel, however, we are still in the midst checking with our courier service Honest Bee, it seems this parcel gone missing during transit, please allow me to check with you if we can arrange re-delivery for you next week? Or you prefer a refund instead?
(Jun 29, 2017 12:09)

User

Pls arrange for delivery ASAP.

User

Our sincere apologies for not being able to get back to your inquiry immediately as our office was closed over the weekends. I will check with warehouse to arrange delivery for you as soon as possible. So sorry to keep you waiting.

User

Hi any updates......

User

Dear Customer,
Warehouse is processing a new parcel for you, we will try to ship out today and Honest Bee may need 1-2 days to complete the delivery. So sorry to keep you waiting.

Answered
2017-06-23
Cat*******
User

Hi seller,

I have not received your items. Ordered on 14 june...9 days yet no news . Not my first purchase but this time ,it's delayed.
My cart order no : 11197491
Pls look into it .thanks

User

Dear Customer,
As checked, warehouse passed your parcel to courier service Honest Bee on 19th Jum, delivery driver will arrange delivery for you soonest.
We would like to apologise for the delay due to extremely high volume during this GSS.

Answered
2017-06-17
Zen*******
User

好的,谢谢卖家。

User

Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by Monday. Much appreciate for your great patient.

不用客气哦,谢谢你!:)
(Jun 18, 2017 01:26)

Answered
2017-06-16
sul*******
User

Hi there, this is the second time I inform you that I have not receive the item yet, the first you said will be received within 2 days but now have been 4 days but have not come yet. even qoo10 have emailed me to confirm the delivery! What's wrong!

User

Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
Well noted, we will advise our courier service accordingly. Thank you for contacting us.
(Jun 17, 2017 00:53)

Address
PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
Available during
MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
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