ONE MART SUPERMART
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One Mart Supermart
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POWER MINISHOP RATE 90%
[DUMEX] 2 x 1.6kg Mamil Gold Step 2/3/4 Baby Milk Formula ★ Official SG Fresh Stock ★
53 items sold
116.00

[DUMEX] 2 x 1.6kg Mamil Gold Step 2/3/4 Baby Milk Formula ★ Official SG Fresh Stock ★

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Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
Dumex Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ◄ DUMEX ► 2 x 1.6kg Mamil Gold Step 2/3/4 Baby Milk Formula ★ Official SG Fresh Stock ★
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
297 (Based on 298 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (97)

Customer Photo Review board

Recommend Lowest price

Worth buying. Will sure buy again

Dumex 2 x:Mamil Gold Step 4 Milk Formula 1.6kg

+ Add this option
Jul 27, 2017
han*******

Recommend Received in good condition.

Received in good condition

Dumex 2 x:Mamil Gold Step 3 Milk Formula 1.6kg(+S$26)

+ Add this option
Jul 26, 2017
jes*******

Recommend Received...

Received in good condition. Numerous purchases from seller.

Dumex 2 x:Mamil Gold Step 3 Milk Formula 1.6kg(+S$26)

+ Add this option
Jul 21, 2017
ash*******

Highly Recommend Items received in gd condition

Many times purchase. More discount pls

Dumex 2 x:Mamil Gold Step 3 Milk Formula 1.6kg(+S$26)

+ Add this option
Jul 19, 2017
eve*******
Jul 12, 2017
pei*******

Customer Review (298)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 27, 2017 han*******
Recommend Jul 26, 2017 jes*******
Highly Recommend Jul 25, 2017 jes*******
Recommend Jul 24, 2017 loo*******
Recommend Jul 21, 2017 ash*******
Recommend Jul 21, 2017 ail*******
Recommend Jul 21, 2017 ail*******
Highly Recommend Jul 20, 2017 sar*******
Recommend Jul 19, 2017 Dar*******
Highly Recommend Jul 19, 2017 eve*******

Seller Information

ONE MART SUPERMART

  • Address : PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-03
  • Available during:MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
Item Q&A(30)
No. Question & Answer Member Date Status
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
27441249 Inquiry related delivery from sus**** sus******* 2017-06-30 Answered
Items r delivered. Thanks!
 
[Re] Inquiry related delivery from sus****
Dear Customer,
Thank you so much for this kind informing. Have a great weekend!:)
27414990 Inquiry for the item from eve**** eve******* 2017-06-29 Answered
Hi seller

Pls advice when is the restock for stage 3?

Thank you.
 
[Re] Inquiry for the item from eve****
Dear Customer, our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
This item is out of stock at our supplier side, we will restock once stock available, thank you for checking with us.
(Jun 29, 2017 12:10)
 
[Re] Inquiry for the item from eve****
Thank u.
Can I still proceed to pre-order or puchase still?
 
[Re] Inquiry for the item from eve****
Dear Customer, our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
As of now, we are not able to process pre-order as our supplier didn't confirm us a restock date yet, also, if the orders pending too long, Qoo10 will cancel the orders. Thank you so much for checking with us.
(Jun 30, 2017 16:40)
27301252 Inquiry related cancel and refund from min**** min******* 2017-06-20 Answered
You claim my orders have passed to honest bee and honest bee say they did not receive my orders.
It been days.
Your service this time round were disappointing.
I cannot wait any longer.
I want refund for the orders I placed 218496791,218496792,218496793,218496794.
Please process.
 
[Re] Inquiry related cancel and refund from min****
Dear Customer,
I will check with warehouse and Honest Bee sonnets, I will assist you for a refund of all orders if this parcel gone missing during transit.
We can't apologize enough for the delay in delivery and the inconveniences that we have caused you during this process.
26925007 Inquiry for the item from min**** min******* 2017-05-19 Answered
Hi
When u will be restock for Dumex Mamil Gold step 2?
 
[Re] Inquiry for the item from min****
Dear Customer,
We restock this item regularly, we will check stock with our relevant & update the item page soonest.
Thank you so much for checking with us!
 
[Re] Inquiry for the item from min****
Hi
Restock of 2X bundle Dumex Mamil Gold step 2 1.5kg?
 
[Re] Inquiry for the item from min****
Dear Customer,
We restock this item regularly, we will check stock with our relevant & update the item page soonest.
Thank you so much for checking with us!
26825069 THE ORDER WAITED TOO LONG!!! ema******* 2017-05-12 Answered
PLEASE UPDATE WHEN WILL YOU SHIP OUT MY ITEM!!!!!!!!!!!!

214453213, 214453214, 214453215, 214453216
 
[Re] THE ORDER WAITED TOO LONG!!!
Dear Customer,
Noted on your shipping request & I will check for you on Monday immediately, or do you wish to process a refund to avoid further delays? So sorry to keep you waiting so long during this transaction.
 
[Re] THE ORDER WAITED TOO LONG!!!
Hi, If I can't receive it by monday 15 May 17 I could like to get a refund.. I waited 3 weeks is really too much!! I will also complaint to Qoo10 If tomorrow you unable to delivery to me.. If you unabe to deliver you should have tell me earlier not after 3 weeks then ask I want to refund or what. Also if you gonna let cuatomer wait 3 - 4 weeks please don't sell online you warehouse is in singapore not china!! Lousy service don't even tell what happened why delay just keep say will check with warehouse lousy delay excuse..
 
[Re] THE ORDER WAITED TOO LONG!!!
Dear Customer,
We are checking your parcel status with warehouse now, my colleague will get back you via mobile once there is an update.
Please accept our sincere apology for the all the delays and hiccups that you have experienced while shopping with us recently.
Please feel free let me know if you need further assistance of order cancellation to avoid further delays.
 
[Re] THE ORDER WAITED TOO LONG!!!
So how? How long I have to wait ?!
 
[Re] THE ORDER WAITED TOO LONG!!!
Dear Customer,
Warehouse managed to ship your parcel yesterday, so sorry to keep you waiting so long for this parcel. Delivery handle bu Honest Bee, the delivery timing is base on driver's route soonest by these 2 days.
26790908 Inquiry for the item from jas**** jas******* 2017-05-09 Answered
Hi, may I know the expire date for dumax gold step 4 ?
 
[Re] Inquiry for the item from jas****
Dear Customer,

We are noted on this inquiry, we will request the warehouse to check and get back to you as soon as possible.

Dear Custome,
The expiration date for the product is Feb 2019.
Thank you so much for contacting us.
(May 17, 2017 15:52)
26783249 Order ema******* 2017-05-09 Answered
No update on my item at all! May I know how long I have to wait?

214453213, 214453214, 214453215, 214453216
 
[Re] Order
Dear Customer,
Warehouse packed your parcel today, will update a taking soonest, thank you so much for checking with us.
26744845 Checking on the status of my order che******* 2017-05-05 Answered
Dear Support Officer,

Could you please advise the status of my order? as the current status still shows as shipping requested.

Date : Apr 27, 2017
Cart no. : 110191477
Order No.: 214356914 - 19

Best Regards
Cherry
 
[Re] Checking on the status of my order
Dear Customer,
As checked with warehouse, they are processing your parcel batch now and they will pack and handle over your parcel to delivery driver as soon as possible.
Normally, after a tracking number updated under your order numbers, you may expect to receive by 1-3 working days.

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