QooLife
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Brand Qstore
59,081 Fellows
POWER MINISHOP RATE 90%
[RB]【FREE DUREX 1s + SHIPPING!】AUTHENTIC DUREX CONDOMS! 【BE SAFE AND HAVE FUN BUY NOW!】
802 items sold
9.90

DUREX[RB]【FREE DUREX 1s + SHIPPING!】AUTHENTIC DUREX CONDOMS! 【BE SAFE AND HAVE FUN BUY NOW!】

See all DUREX items

Customer who recommended this item
2193 (Based on 2311 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/
Place of origin
Reckitt Benckiser / Singapore Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (713)

Customer Photo Review board

Highly Recommend good working condition

good working condition

Durex:Promo Pack | Type:03. Real Feel 10s Twin Pack(+S$18.90) | Add on Durex 3S:None | ❤ FREE Durex 1s Sample:01. Durex 1s Sample

+ Add this option
Sep 24, 2017
wil*******

Highly Recommend Item received as described

Packaging and contents all good. Recieved within a week.

Durex:Condoms | Type:04. Durex Together 12s(+S$2) | Add on Durex 3S:None | ❤ FREE Durex 1s Sample:01. Durex 1s Sample

+ Add this option
Sep 24, 2017
ban*******

Highly Recommend cheeaper then retail

nice product, cheeaper then retail

Durex:Condoms | Type:04. Durex Together 12s(+S$2) | Add on Durex 3S:None | ❤ FREE Durex 1s Sample:01. Durex 1s Sample

+ Add this option
Sep 23, 2017
lui*******

Highly Recommend Very fast delivery!

Received the item and all seems good!!

Durex:Condoms | Type:02. Fetherlite 12s + Free Cover Box(+S$5.90) | Add on Durex 3S:None | ❤ FREE Durex 1s Sample:01. Durex 1s Sample

+ Add this option
Sep 23, 2017
egg*******

Highly Recommend Item is as shown!

Received the item and all seems good!!

Durex:Gels| Devices | Type:11. KY Jelly Personal Lubricant 100g | Add on Durex 3S:None | ❤ FREE Durex 1s Sample:01. Durex 1s Sample

+ Add this option
Sep 23, 2017
egg*******

Customer Review (2,311)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 25, 2017 kel*******
Highly Recommend Sep 24, 2017 wil*******
Highly Recommend Sep 24, 2017 ban*******
Highly Recommend Sep 24, 2017 gle*******
Highly Recommend Sep 24, 2017 yka*******
Highly Recommend Sep 24, 2017 cyb*******
Highly Recommend Sep 24, 2017 ngy*******
Highly Recommend Sep 24, 2017 sea*******
Recommend Sep 23, 2017 er_*******
Highly Recommend Sep 23, 2017 alp*******

Item Q&A(60)

Status
Question & Answer
Date
Member
Notice
Seller

QX quick orders:

If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

Thank you

Notice
Seller

CHANGE ORDER INFO

For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

Order info changes includes:
1) Change of delivery address
2) Change of items - Quantity/Type
3) If customer did not select the free gift - request to add in, we are unable to do so as well.
4) For special cases, we will be charging extra shipping fee

Notice
Seller

Dear buyer,


CANCEL/REFUND

Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

Thank you!

Notice
Seller

Dear buyers,

All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

Thank you very much for your understanding!

Notice
Seller

Dear buyers,

ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


Thank you very much for your understanding!

Notice
Seller

EXCHANGE/RETURN


For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


Instructions@ http://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx#none

Answered
2017-09-21
luc*******
User

Secret Inquiry

User

Secret Inquiry

Processing
2017-09-14
jos*******
User

Placed order on 24 Aug, up to this date haven't receive item. please advice asap.

User

Dear Customer,

Sorry for the delay, we are currently checking this case for you. We will expedite and keep you updated.

Meanwhile can you check your mailing address if it accurate.

Thank you.

User

Hi,
Thank you for your prompt reply, my mail address is correct. i have received all the item order on the same i day ordered you item. And all the item send via SIngpost too.

User

Dear Customer,

Thank you for your support!!

User

HI
will you b refunding or resent the item?

User


2017-09-21 12:01:09

Dear Customer,

We are able to reship the items to you instead of refunding you. Please do note that we will only do this once per delivery address. Once you have confirm and given consent, we will proceed to reship the items to you.

Thank you.

Answered
2017-09-12
ala*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-11
ala*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-25
alp*******
User

When restock?

User

Dear Customer,

Sorry for late reply, as for Durex Play O this product had discontinued. Maybe you would like to consider on Durex Intense instead, you may also view the item information at the bottom of the product listing.

Thank you

Answered
2017-08-21
the*******
User

when close fit restock

User

Dear Buyer

It will be restocked by this week.

Thank you.

User

estimate on which day? thanks

User

Dear Buyer

Estimated on Thursday/Friday.

Thank you.

User

not avail?

User

Dear Buyer

Apologies, the goods did not come today from the brand. We will check with the brand and get back to you.

Thank you.

User

alright any update?

User

Dear Buyer,

Sorry for the delay, at the moment the branding do not have stock as well therefore it might not be arriving anytime soon. sorry for the inconvenience caused.

Thank you

User

i see. any foresight?

User

Dear Buyer,

The stock will arrive estimated on next Thursday/Friday.
Thank you for your patience.

Have a nice day

Answered
2017-08-14
ari*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-08-08
ree*******
User

How come I select normal mail but the total payment I still must pay for the $5.99 shipping?

User

Dear Buyer

Please try again.

Thank you.

User

Still the same cannot be done . When I select normal mail , I go to cart it will still charge me $5.99 for delivery

User

Dear Customer,

Please view attached, you should select the Singpost normal mail as follow.

Thank you.

User

Yes I know that . But after I select normal mail, at the end of the cart it will still charge me $5.99 for quick delivery

User

Dear Customer,

You try to select the shipping under Singpost normal mail first before you select on the product and proceed.

Thank you

User

Yes that is what I do.. but still cannot

User

Dear Buyer

Your shipping method is Qxquick which is $5.99 but is free above $40.

Thank you.

User

I know that. Do you understand what I am talking ?
I wanted to choose normal mail but cannot it will jump to qxquick! Your account is it got problem??

User

Dear Buyer

Normal mail is enabled on our page.

Thank you.

User

But how come I want to use but always jump to qxquick?

User

Dear Buyer

The only item code was free shipping is 438540529, if you combine multiple items the shipping rate will jump to 5.99. Please kindly only buy from this 438540529 to emjoy free shipping.

Thank you,

Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03
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