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Eileen Grace[MORE THAN 10000 SOLD IN 1 MONTH] Perfectly Moisturize Black Jelly Mask + Rose Jelly Mask Set

See all Eileen Grace items

Customer who recommended this item
966 (Based on 1000 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
*IMPORTANT* Selecting Singpost Normal Mail - *PLEASE READ* Seller 2017-09-09
FREE RETURN WITHIN 14 DAYS OF PURCHASE Seller 2016-03-01
Join us on our Facebook for new updates and promotions! Seller 2014-02-03
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Manufacturer/
Place of origin
Eileen Grace / Eileen Grace Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.(customer.care@yuyucollection.com.sg)
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description NATIONAL DAY PROMOTION! [HOT JELLY BUNDLE SET] MORE THAN 10000 SOLD IN 1 MONTH Perfectly Moisturize Black Jelly Mask + Perfectly Moisturize Rose Jelly Mask Set
BOOKMARK 1 2 3 4 5 6 7

Photo Review (401)

Customer Photo Review board

Recommend Black and rose jelly

Received in good condition. Fast delivery. Hope it works

ADD ON SPECIAL:none | Jelly Mask Type No 1:Black Jelly Mask | Jelly Mask Type No 2:Rose Jelly Mask

Oct 19, 2017
Yan*******

Highly Recommend Great!

Bigger than I expect. Can use very long, value for money. Used the pink one, quite hydrating. Have yet to try the black one, hopefully just as good!

ADD ON SPECIAL:none | Jelly Mask Type No 1:Black Jelly Mask | Jelly Mask Type No 2:Rose Jelly Mask

Oct 17, 2017
fai*******

Highly Recommend Good deal

Fast delivery. Items received in good condition. This is the 3rd purchase. Nice mask to use!

ADD ON SPECIAL:none | Jelly Mask Type No 1:Black Jelly Mask | Jelly Mask Type No 2:Rose Jelly Mask

Oct 16, 2017
tia*******

Highly Recommend Fast delivery

Tried a sample of the black mask and was amazed by the results.. skin tone brighten up...so buy norm size..😊

ADD ON SPECIAL:7 Days Whitening Soap Free Cleanser(+S$17.80) | Jelly Mask Type No 1:Black Jelly Mask | Jelly Mask Type No 2:Rose Jelly Mask

Oct 12, 2017
OSW*******

Highly Recommend Received in Gd Condition

Well packed & received in gd condition..... both manufactured in 2017.... :)

ADD ON SPECIAL:none | Jelly Mask Type No 1:Black Jelly Mask | Jelly Mask Type No 2:Rose Jelly Mask

Oct 09, 2017
ama*******

Customer Review (1,000)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 19, 2017 Yan*******
Highly Recommend Oct 17, 2017 fai*******
Highly Recommend Oct 16, 2017 tia*******
Highly Recommend Oct 12, 2017 OSW*******
Highly Recommend Oct 09, 2017 ama*******
Recommend Oct 07, 2017 yev*******
Highly Recommend Oct 06, 2017 tkh*******
Highly Recommend Oct 03, 2017 Jue*******
Highly Recommend Sep 30, 2017 dor*******
Highly Recommend Sep 30, 2017 car*******

Item Q&A(90)

Status
Question & Answer
Date
Member
Notice
Seller

Dear Customers,

Please kindly note that Singpost Normal Mail is untraceable and takes longer delivery time (3-6 working days) to receive the parcel. It is deliver to your letterbox and not door-to-door.

Therefore, please kindly note that we will not be responsible for lost mail or delivery received damaged/dented upon receiving as item(s) packaged by mailing bags without bubble wrapping. We advise customers to choose Qxpress delivery method as delivery is sent by Mailing box, fast delivery and traceable.

This decision is final by our management. Thank you for your understanding.

Yours Faithfully,
YuYu

Notice
Seller

At YuYu Collection, we want to give back more to our customer and added service/value.

In such we decided to give all our customers free refund or return within 14 days of purchase.

Please note the following cases mentioned below where we do not allow any refund/return:

- ex1) Item received more than 14 days
- ex2) Items are open/used or damaged by individual
- ex3) Sending item without prior contact
- ex4) Bra and undergarments due to hygiene purposes unless there is manufacture defect/s.
- ex5) Free gifts and samples


In the event of returned, photo proof is required to prove the item state of condition. If you have questions, please feel free to contact us or email to customer.care@yuyucollection.com.sg or 8798-3737.

Thank you for shopping with YuYu Collection!

With Love,
YuYu Customer Care

Notice
Seller

Dear YuYu Customers,

If you are our loyal customer, love our deals and promotion? Please join our Facebook and be our fans! We post regularly with new updates and interesting stuffs everyday. Let us get closer together! Hope to you see around~ :)

https://www.facebook.com/YuYuCollection

Let us know if you have questions by emailing us customer.care@yuyucollection.com.sg and we will be very happy to assist you!

With Love,

YuYu Customer Care

FAQ
Seller

Monday-Friday 9.00am - 7.00pm For self-collection, you may visit us during our operation hours excluding Singapore public holiday. If you have any questions, please email us customer.care@yuyucollection.com.sg Walk in purchase welcome. :)

Answered
2017-08-31
ali*******
User

I cannot select the black mask in the option

User

Hi Dear, the black jelly mask is out of stocks. :)

Answered
2017-07-08
tan*******
User

What is the expiry date for both?

User

Hi Dear, from year 2019 onwards.

Answered
2017-05-10
typ*******
User

这两款面膜可以每天使用吗?

User

Hi Dear, we recommend to use every 2 days. :)

User

Ok, thanks

User

You're welcome:)

Answered
2017-05-10
typ*******
User

请问,哪一款面膜是可以减少细纹还有补水功效最好?

User

Hi Dear, it's the rose jelly mask. :)

User

Ok, thanks a lot

User

You're welcome:)

Answered
2017-05-07
jer*******
User

hi.. can i check with you why the rose jelly mask doesnt cone with the authetic sticker like the black jelly mask does?

User

Hi Dear,
Rose jelly do not come with an authentic sticker. We will feedback your comments to the brand owner. Thank you.

Answered
2017-03-15
Han*******
User

Hi ..
I wanted to order 2 set of black jelly n rosse jelly mask,
Is it possible to receive on Saturday if i order now ? Coz im going back to indonesia on Sunday morning

User

Hi Dear, sure but you have to select Qxpress delivery. :)

User

Can ship to overseas?

User

hi Dear, yes we can.

User

How much the delivery fees to indonesia ?

User

Hi Dear, it could be quite heavy due to it's nature of weight. We can send to you via DHL but might cost SGD20 above.

Answered
2017-02-25
add*******
User

Hi,

I have only received one rose jelly mask, I thought the order was one black and one rose jelly mask?

Pls help to check. My order number: 207052491
Thanks.

User

Hi Dear, our apologies. Our 3rd party missed out the black jelly mask. We will get them to resend the missing jelly mask to you.

User

Noted on that, thanks. Looking forward for the black jelly mask to be delivered.

User

Hi Dear, you will receive it soon. Let us know if you did not receive by the end of the week.

Answered
2017-01-16
jes*******
User

hello, but if my face is not very oily or not oily. can we still use the black jelly?

User

Yes my dear, it is very moisturising and is able to gently suck out dirt/impurities from your skin.

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