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Garden Accessories I ♡ Terrarium Accessories ♡ Wood Log ♡ Log Bench ♡ Gate ♡ Signage ♡ Lamp


Customer who recommended this item
289 (Based on 294 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-26
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Brief Description Garden Accessories I ♡ Terrarium Accessories ♡ Wood Log ♡ Log Bench ♡ Gate ♡ Signage ♡ Lamp
BOOKMARK 1 2 3 4 5 6 7

Photo Review (109)

Customer Photo Review board

Highly Recommend Cute and nice

Thanks seller, is nice and qute.

Design:Mini Gate - Apple Green(-S$0.42)

+ Add this option
Oct 02, 2017
won*******
Sep 13, 2017
tan*******
Sep 05, 2017
mag*******

Highly Recommend Good buy

Good product. Good quality. Will buy again

Design:Wood Base Mini (1 to 2cm) - Pack of 5

+ Add this option
Aug 31, 2017
dar*******

Highly Recommend 2nd purchase

Bigger than expected👍

Design:Wooden Sign - Light Brown (Pack of 2)

Aug 20, 2017
txl*******

Customer Review (294)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 10, 2017 kim*******
Recommend Oct 06, 2017 dou*******
Highly Recommend Oct 02, 2017 won*******
Highly Recommend Sep 29, 2017 yok*******
Highly Recommend Sep 26, 2017 che*******
Highly Recommend Sep 24, 2017 koh*******
Highly Recommend Sep 22, 2017 lwm*******
Highly Recommend Sep 13, 2017 tan*******
Recommend Sep 11, 2017 che*******
Highly Recommend Sep 05, 2017 soh*******

Item Q&A(13)

Status
Question & Answer
Date
Member
Notice
Seller

>Any return of exchange of items will be applicable within 7 days upon receiving of the item


Any shortage of item or wrong item received
>Provide picture of the item contents within the parcel package
>Provide picture of the parcel package with the delivery information.
>Shipping fee will be incurred from seller end.


Defective item issue
>Provide picture of the defective area of the received item
>Provide video of the non-functioning of the product. (For electronic products)
>Shipping fee will be incurred from seller end.


Any change of mind from buyer's end or would like to change to other available products or does not want the item anymore
>Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
>Provide picture of the item to seller end.
>Shipping fee will be incurred from buyer's end.

FAQ
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-10-02
jes*******
User

Hi, do you sell artificial grass lawn?

User

hi there, are you referring to grass patch? like http://list.qoo10.sg/item/EVERGREEN-GRASS-PATCH-TERRARIUM-INDOOR-GARDEN-DIY-PRODUCT-DISPLAY/423449796 ?

Answered
2017-02-15
zan*******
User

Hi.. does the terrarium accessories (figurines) comes with the stick for you to be able to poke it into the soil? Thanks

User

Hi, our figurines generally do not have a support stick attached.

Unanswered
2016-10-17
des*******
User

Hi, is it possible to go over to the warehouse and buy off the shelve? Thanks!

Answered
2016-05-11
mei*******
User

Hi can the mini gate and wooden gate able to stand on the artifical grass patch?

User

hi there, it can't stand unless using pins to support it (neater) or using super glue (cannot be removed in the future).
Regards

Answered
2015-11-04
cwk*******
User

Hi
Would like to know if there are any butterflies?

User

Hello there, Great minds think alike! We are about to include some mini butterflies in our collection. Since you have already placed an order, we will include some samples for you :) Hope you like it.

Answered
2015-10-12
tha*******
User

Hi, I wish to purchase a lamp post but can't seem to find it.
Also I wish to self collect, how do I select option in Qoo to waive off the delivery?

User

Hello, you can find the design at http://list.qoo10.sg/item/ROMANTIC-GARDEN-ACCESSORIES-TERRARIUM/429299328
For self collection, you may write in to zantelle.com@gmail.com to deal. Thanks and have a great day!

Answered
2015-09-18
ong*******
User

Hi there,

Can i check if the figurines able to submerge in water? As i'm Looking for figuring to be place in the Fish tank.

User

hi there, our figurines are not meant to be submerged in water. Because these are not marine deco :)

Answered
2015-05-21
lye*******
User

Hi, i intend to do a purchase but will be lesser than $30. i do not want to incur delivery charge. Can i self collect? thanks

User

Hi there, yes, you may drop by our warehouse at 1002 Jalan Bukit Merah, #04-01 during the following time.

Monday to Friday - 12pm to 4pm
Saturday - 11am to 2pm.

You may also call us at 62758221 if you need any information. Thank you and have a great day!

Address
1002 JALAN BUKIT MERAH #04-01
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