Zantelle
Zantelle Join Fellow
2,966 Fellows
GOOD MINISHOP RATE 90%
1.14

Enchanted Garden Accessories ♡ Terrarium Accessories ♡ Wood Log ♡ Log Bench ♡ Gate ♡ Signage ♡ Lamp


Customer who recommended this item
275 (Based on 280 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
How do I file for exchange/replacement/refund? Seller 2016-04-26
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (105)

Customer Photo Review board

Highly Recommend 2nd purchase

Bigger than expected👍

Design:Wooden Sign - Light Brown (Pack of 2)

+ Add this option
Aug 20, 2017
txl*******

Highly Recommend Fast & nice ❤️

Very fast delivery and this is my 4th purchase. Love it, thank u~

Design:Mini Signage - Daisy White (Pack of 2)(-S$0.42)

+ Add this option
Aug 14, 2017
pym*******

Highly Recommend Cute totoros

Good quality anf fast delivery. Thanks seller for a free figurine!

Design:Wood Base Medium (2 to 3cm) - Pack of 5

+ Add this option
Aug 12, 2017
tay*******
Aug 08, 2017
Hos*******

Highly Recommend Received

Fast Delivery. Good condition. Item as per picture

Design:Wood Base Mini (1 to 2cm) - Pack of 5

+ Add this option
Jun 22, 2017
fka*******

Customer Review (280)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 20, 2017 txl*******
Highly Recommend Aug 14, 2017 pym*******
Highly Recommend Aug 12, 2017 tay*******
Recommend Aug 08, 2017 Hos*******
Recommend Jul 25, 2017 Iva*******
Recommend Jul 16, 2017 yan*******
Highly Recommend Jun 22, 2017 fka*******
Highly Recommend Jun 21, 2017 shi*******
Highly Recommend May 31, 2017 ste*******
Recommend May 21, 2017 mko*******

Seller Information

Zantelle

  • Address : 1002 JALAN BUKIT MERAH #04-01
Item Q&A(12)
No. Question & Answer Member Date Status
NOTICE How do I file for exchange/replacement/refund? Seller
FAQ How to submit return or exchange from the buyer's end? Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' We will assess the claim issue with the provided picture and inform on the progress.

25775264 [About Item] Related Inquiries zan******* 2017-02-15 Answered
Hi.. does the terrarium accessories (figurines) comes with the stick for you to be able to poke it into the soil? Thanks
 
[Re] [About Item] Related Inquiries
Hi, our figurines generally do not have a support stick attached.
24255292 Purchase from warehouse straight? des******* 2016-10-17 Unanswered
22286946 Mini gate/ wooden gate mei******* 2016-05-11 Answered
Hi can the mini gate and wooden gate able to stand on the artifical grass patch?
 
[Re] Mini gate/ wooden gate
hi there, it can't stand unless using pins to support it (neater) or using super glue (cannot be removed in the future).
Regards
19714125 Butterflies cwk******* 2015-11-04 Answered
Hi
Would like to know if there are any butterflies?
 
[Re] Butterflies
Hello there, Great minds think alike! We are about to include some mini butterflies in our collection. Since you have already placed an order, we will include some samples for you :) Hope you like it.
19409200 Self collection and lamp post tha******* 2015-10-12 Answered
Hi, I wish to purchase a lamp post but can't seem to find it.
Also I wish to self collect, how do I select option in Qoo to waive off the delivery?
 
[Re] Self collection and lamp post
Hello, you can find the design at http://list.qoo10.sg/item/ROMANTIC-GARDEN-ACCESSORIES-TERRARIUM/429299328
For self collection, you may write in to zantelle.com@gmail.com to deal. Thanks and have a great day!
19126119 Material ong******* 2015-09-18 Answered
Hi there,

Can i check if the figurines able to submerge in water? As i'm Looking for figuring to be place in the Fish tank.
 
[Re] Material
hi there, our figurines are not meant to be submerged in water. Because these are not marine deco :)
17653960 Self collection lye******* 2015-05-21 Answered
Hi, i intend to do a purchase but will be lesser than $30. i do not want to incur delivery charge. Can i self collect? thanks
 
[Re] Self collection
Hi there, yes, you may drop by our warehouse at 1002 Jalan Bukit Merah, #04-01 during the following time.

Monday to Friday - 12pm to 4pm
Saturday - 11am to 2pm.

You may also call us at 62758221 if you need any information. Thank you and have a great day!
17501359 Short of 1 item xua******* 2015-05-09 Answered
Hi seller, my order is 144511382. I ordered 2 turtle n lilypad but you send only 1 turtle n lilypad to me. Please advise.

Thanks,
Isabel
 
[Re] Short of 1 item
Sorry about the oversight. We will send it out immediately.

Popular items by this item's visitors

Policy & Notice


Similar Items

loading item