ONE MART SUPERMART
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One Mart Supermart
49,720 Fellows
$50.00
POWER MINISHOP RATE 90%
◄ ENFAGROW ► A  Milk Powder Stage 2/3/4/5 ★ Best Choice for Mums ★ Higher DHA ★ 1.8kg
300 items sold
71.95

[Mead Johnson]◄ ENFAGROW ► A Milk Powder Stage 2/3/4/5 ★ Best Choice for Mums ★ Higher DHA ★ 1.8kg


Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
Mead Johnson Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description DHA Aids in Babies Cognitive Abilities, Visual Acuity and Overall Brain Development.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
776 (Based on 804 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Photo Review (280)

Customer Photo Review board
Jun 24, 2017
sal*******
Jun 24, 2017
sal*******
Jun 24, 2017
sal*******
Jun 17, 2017 5
ioc*******

Recommend Item is goodddddd

Item received goooooodddd

Type:Enfagrow Stage 3 1.8kg(+S$13.70) | PWP:none

+ Add this option
Jun 12, 2017 6
ged*******

Customer Review (804)

Customer Review board
Rating Feedback Date Written by
Recommend Jun 24, 2017 sal*******
Recommend Jun 24, 2017 sal*******
Recommend Jun 24, 2017 sal*******
Recommend Jun 24, 2017 Two*******
Recommend Jun 24, 2017 loo*******
Recommend Jun 24, 2017 suy*******
Highly Recommend Jun 22, 2017 loo*******
Highly Recommend Jun 22, 2017 lin*******
Highly Recommend Jun 21, 2017 she*******
Highly Recommend Jun 20, 2017 ng_*******

Seller Information

ONE MART SUPERMART

  • Address : PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-03
  • Available during:MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
Item Q&A(84)
No. Question & Answer Member Date Status
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
27358695 Inquiry for the item from tay**** tay******* 2017-06-24 Unanswered
27358684 Inquiry for the item from tay**** tay******* 2017-06-24 Unanswered
27199330 Have Not Collect Milk Powder shy******* 2017-06-12 Answered
Hi own, We have gone to KL last week, so there is no want to receive the milk power. Can you resend it
in this two days. My littler girl is still waiting for the milk power.




Thank you.
From : Shynn Choy
 
[Re] Have Not Collect Milk Powder
Dear Customer,
Well noted, we will advise our courier service Honest Bee accordingly. Thank you for contacting us.
 
[Re] Have Not Collect Milk Powder
Hi own, it almost 2 week still waiting for the delivery. Can you please check your delivery site. Why this time take so long to deliver.

Please thank you.
 
[Re] Have Not Collect Milk Powder
Dear Customer,
We are monitoring the status for this parcel, however, we are still in the midst checking with our courier service Honest Bee, it seems this parcel gone missing during transit, please allow me to check with you if we can arrange re-delivery for you next week? Or you prefer a refund instead?
 
[Re] Have Not Collect Milk Powder
I would like to have the item. Please arrange the milk power to be resend to me by next week.
Thank you.
 
[Re] Have Not Collect Milk Powder
Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
We are noted on this shipping request & we will arrange another delivery for you with warehouse as soon as possible. Thank you for your kind replies.
(Jun 23, 2017 13:50)
27173340 Pls renew your $5 shop coupon status z3f******* 2017-06-09 Answered
Hi, I want to apply your $5 shop coupon but couldnt, pls renew its status.

Thank you,
 
[Re] Pls renew your $5 shop coupon status
Dear Valued Customers

We deeply apologize for the recent delay in your order delivery and enquiry, please be assured that we value your support and we are managing all orders and enquiry at full speed. Customer experience is our utmost priority and we hope to provide the best service to you again.

All orders will be shipped out soon.
We thank you for your patience and support.

One Mart Team.
 
[Re] Pls renew your $5 shop coupon status
I m quite disappointed.

I have already put 2 tins of enfagrow stage 5 (daily deal) in my cart and waiting for your $5 shop coupon.

Then u suddenly stopped selling enfagrow, I believe it is stock for other stages that are running low and u still have stocks for stage 5, if that is the case can u reopen stage 5 for sale again?

U can take yiur time to ship my order, I m not in any hurry, I just wish to take advantage of qoo10's GSS sale to buy now.

Looking forward to yiur favorable reply.

Thkq and best regards.
 
[Re] Pls renew your $5 shop coupon status
Hi. Stage 2 & 5 are in stock now. Thanks
 
[Re] Pls renew your $5 shop coupon status
Thanks for your very positive response.. Can update the status of your $5 shop coupon? Thkq
 
[Re] Pls renew your $5 shop coupon status
Finally got your shop coupon but your GSS deal is gone, can bring it back? Thkq
 
[Re] Pls renew your $5 shop coupon status
Dear Customer,
Thank you for your interest in our product. I will feedback this to our marketing team, you may always check our homepage for the latest promotions.
 
[Re] Pls renew your $5 shop coupon status
Please do, thank you very much.

I did not buy from your shop this time round during Qoo10 sale because the offer is always half past six, when you have Daily Deal, your coupon ran out. When I managed to get your shop coupon, your Daily Deal ran out.

Your direct competitor has the 'Daily Deal' running for consecutive days on the other hand - http://list.qoo10.sg/item/ENFAMIL-ENFAGROW-A-MILK-POWDER-STAGE-2-3-4-5-1-8KG/430111661?selectedOptions=12010690

Please feedback to your marketing team and request for another round of sale when Qoo10 has the 100 and 20 off coupon promo again (which shd be in a few days time).

Thank you very much.
 
[Re] Pls renew your $5 shop coupon status
Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offer is checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
Sure, I had feedback this to our marketing, I will definitely look into it. Thank you for keeping in touch with us and thank you for being our customer.
(Jun 13, 2017 17:39)
 
[Re] Pls renew your $5 shop coupon status
You are already doing a very good job as a customer service personnel amid the avalanche of workload, no need to apologise, keep up the good work!

I look forward to your marketing team coming up with an excellent and coordinated promo (in sync with Qoo10's own promo) for enfagrow, will definitely support!
 
[Re] Pls renew your $5 shop coupon status
Dear Customer,
We feel so happy to hear that, yes, our marketing college will try their best to laugh the best offers, hope you will find some deals great during this GSS, also hope we got chance to serve you soonest in the further time.
Wish you a great day!:)
 
[Re] Pls renew your $5 shop coupon status
Hi, the 20$ coupon by Qoo10 is back for the weekend (16-18 Jun), please let your marketing team know and hope they can launch a 'Daily Deal promo + shop coupon' for Enfa milk powder again, just like few days back!

Hope to see them doing that, will definitely support and buy! Thank you!
 
[Re] Pls renew your $5 shop coupon status
Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
Noted, I will feedback this to our marketing team. Much appreciate for keeping in touch with us.
(Jun 17, 2017 00:51)
 
[Re] Pls renew your $5 shop coupon status
Want to extend my thanks to the marketing department!
Well done shop promo that coincides with Qoo10 promo!
Super good deal for customers!
Already supported!
Thank you very much!
 
[Re] Pls renew your $5 shop coupon status
Dear Customer,

Our sincere apologies for not being able to get back to your inquiry immediately due to extremely high volume, our customer service offers are checking your inquiry now and get back to you soonest by today. Much appreciate for your great patient.

Dear Customer,
Thank you so much for keeping in touch with us, as well as your support!:) Much appreciated!:) I will forward this message to our marketing, they will be so happy to see it also!
Wish you a great weekend!
(Jun 23, 2017 14:31)
27082193 Inquiry for the item from moc**** moc******* 2017-06-02 Answered
When will you re-stock Stage 3?
 
[Re] Inquiry for the item from moc****
Dear Customer,
We are also in the midst of checking with our relevant supplier regarding the restock date.I’m afraid we will not able to restock by this week.
Thank you for checking with us!
 
[Re] Inquiry for the item from moc****
So are you not going to re-stock?
 
[Re] Inquiry for the item from moc****
Dear Customer,
We restock this item regularly, we will check stock with our relevant & update the item page soonest.
Thank you so much for checking with us!
 
[Re] Inquiry for the item from moc****
Please do so immediately, thank you!
 
[Re] Inquiry for the item from moc****
Dear Valued Customers



We deeply apologize for the recent delay in your order delivery and enquiry, please be assured that we value your support and we are managing all orders and enquiry at full speed. Customer experience is our utmost priority and we hope to provide the best service to you again.



All orders will be shipped out soon.

We thank you for your patience and support.



One Mart Team.
Dear Valued Customer,
We deeply apologize for the recent delays & and hiccups that you have experienced while shopping with us, please be assured that we value your support and we are managing all orders at full speed. Customer experience is our utmost priority and please kindly drop us a message if your inquiry is not settled yet as of 13 Jun.
Thank you for choosing One Mart and we hope to provide the best service to you again.
(Jun 13, 2017 13:34)
27075550 Inquiry for the item from kim**** kim******* 2017-06-01 Answered
Hi will u restock in this 3 days?
 
[Re] Inquiry for the item from kim****
Dear Customer,
We may need more than 3 days to restock as we still in the midst of checking with our relevant supplier.
27042957 Inquiry for the item from ise**** ise******* 2017-05-30 Answered
Will u restock enfagrow 3? Showing out of stock now. Thank you!
 
[Re] Inquiry for the item from ise****
Dear Valued Customers

We deeply apologize for the recent delay in your order delivery due to high volume issues. Please be assured that we value your support and we are managing all orders at full speed. Customer experience is our utmost priority and we hope to provide the best service to you again.

All orders will be shipped out by 31st May, you will receive your parcel by end of the week.
We thank you for your patience and support.

One Mart Team.
 
[Re] Inquiry for the item from ise****
I havnt made order yet. My question was when enfagrow stage 3 restock?
 
[Re] Inquiry for the item from ise****
Dear Customer,
We restock this item regularly, we will check stock with our relevant & update the item page soonest.
Thank you so much for checking with us!
27014095 Inquiry for the item from the**** the******* 2017-05-27 Answered
Is your local supplier DKSH Singapore? Need to be assured that it's from a reliable source.
Also is Stage 5 the new formula type?
Please reply soonest.
Thank you so much!
 
[Re] Inquiry for the item from the****
Dear Customer,
We are noted on this inquiry, we will request the warehouse to check and get back to you as soon as possible.
 
[Re] Inquiry for the item from the****
Please update soon as I'm still waiting for your reply.
Thank you!
 
[Re] Inquiry for the item from the****
Dear Valued Customers



We deeply apologize for the recent delay in your order delivery and enquiry, please be assured that we value your support and we are managing all orders and enquiry at full speed. Customer experience is our utmost priority and we hope to provide the best service to you again.



All orders will be shipped out soon.

We thank you for your patience and support.



One Mart Team.

Hi. Yes, from DKSH at Penjuru. Step 5 is the new formula. Thanks
(Jun 09, 2017 16:53)

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