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[envylook] CHIC DRESS n jumpsuit /Additional sizes / 4colors n 2size


Customer who recommended this item
107 (Based on 130 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
※Notice for Holiday Break※ Seller 2017-09-20
※ How to Request for Return / Exchange ※ Seller 2017-09-07
※ Notice _ About Duty ※ Seller 2017-02-20
Manufacturer/
Place of origin
other country Condition New Product
Shipping From From Overseas (South Korea)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (40)

Customer Review (130)

Customer Review board
Rating Feedback Date Written by
Not Recommend Dec 26, 2015 fze*******
Recommend Dec 23, 2015 gec*******
Highly Recommend Dec 16, 2015 wei*******
Recommend Dec 15, 2015 xia*******
netural Dec 14, 2015 tan*******
Recommend Dec 11, 2015 lil*******
netural Dec 04, 2015 ste*******
Recommend Dec 03, 2015 ann*******
Highly Recommend Dec 02, 2015 ker*******
netural Nov 27, 2015 ste*******

Item Q&A(13)

Status
Question & Answer
Date
Member
Notice
Seller


We will be closed from 3rd October(Tue) to 9th October(Mon) for Chuseok(Korean Thanksgiving Day).

Orders and inquiries during holidays will be handled in order from 10th October(Tue).

Because delivery company and customs service are also closed on holidays,
please note that delivery of some items may be delayed.

Inquiries about our items and delivery status will be answered sequentially from 2017/10/10(Tue).

Please kindly understand about this.

Notice
Seller

You can request for cancellation after completing payment and if product has not been dispatched by then, cancel request is approved and you can receive refund. But, in case seller has already dispatched product, cancellation request can be rejected.
You can request for return / exchange within 7 days after being delivered.
The return cost and/or indemnity may be charged to you after you return the item.

The return/exchange request cannot be made in following cases:
Request due to change of mind is made after 7 days following delivery date
Item is used or damaged
Sealed package is opened
Too much time has passed and product value has so decreased that its re-sale is not possible
Components of items(including free gift) have been used or lost

For any inconvenience regarding Cancellation/Return/Exchange, please contact "Item Q&A" or "Live Talk".
We are not able to respond to the messages sent to the e-mail address.

Notice
Seller


Once the payment exceed $400 at one cart number, duty will be imposed.
So, if your payment exceed $400, please divide your order
and make the payment under $400 per a cart.

We will not take the responsibity or do the refund for "Duty Related" problem.
Please kindly recheck your order when you place your order.

Thanks for your reading.

Answered
2015-12-02
cor*******
User

Hi, are you going to bring in more stock for the sleeveless S-M size dress? I noticed that there are only L sizes left which is way too big for me.
If you are going to restock, when will the stock be available?

User

Thank you for taking use of the orangerun.

Sleveless S-M size is sold out.
I'm so sorry.

We look forward to prevent the inconvenience of guests. Thank you.

Answered
2015-08-10
Fel*******
User

Hi my order no 150096259 and 150096260 order on 3 Aug shipping status still under shipping requested, can you please check, thanks!

User



Hello
Delivery of your order are sorry becomes slow.

This product is scheduled to ship in 1-2 days
Shipping soon as possible we will have to give.


Sorry, consider waiting to give you.








Answered
2015-08-07
ann*******
User

Hi, please advise on the status of the delivery for cart no. 96396568, order no. 150008449. I have made payment since 1 August but the shipping status is still pending.

User

Dear,

sorry to wait so long time.

we are waiting to get stock again.

now a day, factory is holyday.
so getting stock is late.

as a schedule, some of stock will arrive to us.

it will send as soon as arrive to us.

once again, sorry for this situation.

Answered
2015-08-07
Fel*******
User

hi, may I know when can I received my items. Thank you

User

Dear,

sorry to late answer.

factory in Korea is holyday usually.

as a schedule, some of stock will reach this week.

it will send as soon as arrive to us.

once again, sorry to wait long time.


have a good day.

Unanswered
2015-08-04
est*******
User

Hi seller, till date I have not receive any advise neither in inquiry board nor Qtalk from you regarding exchanging in size after I got my item. I am really like your item but it is really kinda big size for me, hence do let me know whether you allow to exchange. Think is courtesy of a seller to reply even they do not support it for certain reason. I am really puzzled as it has been almost two weeks since I requesting. Hope to receive your reply soon. Thanks.

User

Dear.Customer

OMG Really Sorry, i just see. Really, Really sorry. We apologize for any inconvenience.
We apologize once again.

Do you still want to exchange the product?

If you want to exchange, we have the two exchanges when changing conditions.

The first is that you should never wear the goods.

And, Second, it should be no problem with the product.

If you are satisfied with our items are two conditions, the exchange or return is possible.


User

Hi thanks for replying!!! Yes, I have not wore the dress before and it still in good condition (with the plastic bag). Please kindly advise how should I proceed the exchange eg. Send back to where? I would like exchange to free size by the way.

Answered
2015-08-03
jhe*******
User

Hello can help me change the color instead of khaki, I prefer ivory thank you

User

Dear,

thanks for order my shop item.

it will be possible but not sure.

we cannot edit order information, so it memorize your inquire and treat.

I suggest a way that order again after cancel order.

thanks.

Answered
2015-08-03
jhe*******
User

Can I change the color of my order? Thanks

User

Dear,

thanks for order my shop item.

it will be possible but not sure.

we cannot edit order information, so it memorize your inquire and treat.

I suggest a way that order again after cancel order.

thanks.

Answered
2015-08-01
kel*******
User

Hi, may I know the hip measurements for dress? Thks

User

Dear,

hip is about 45cm.

thanks.

Address
18 Hakdong-ro 4-gil, Gangnam-gu, Seoul 2F, Skybldg.,
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