||* Notice for holiday break *
|24005522 ||Received 1584-1 ||jas******* ||2016-09-27 ||Answered|
| ||Dear sir, madam, |
I am a repeat buyer, and I received skirt 1584-1 today. The Colour is beige which is different from picture.
What is refund policy ?
If I want to change my current M size to S size, what is policy ?
[Re] Received 1584-1
Dear, We want to check the photo for you. Invite sure that our delivery is incorrect delivery. Ask us to check the goods you ship received a photograph. thank:)
|23850833 ||Problem with Cart no 104882730 ||ita******* ||2016-09-15 ||Answered|
| ||Hi, I think we have a mix up problem with my order in cart no 104882730. |
Please see the attached screenshot.
What I had received on 9 September were order no 186715478 item 1590-2, order no 186715479 item 1554-2, and order no 186715481 item 1584-2.
But I HAVE NOT received the order no 186715477 item no 1580-2 NAVY colour until today, despite the item status "delivered".
Could you please help locate where the item is? Thanks for your help
[Re] Problem with Cart no 104882730
Dear Sirs, We are sorry for your dissatisfaction. We check the results of your query you were shipping the finished goods shipped to confirmed 1580-2. Products of 1554-2 came into the shipping confirmation. We are sorry for your dissatisfaction due to delivery delays. We are committed to hagetda fast delivery. We getda inform the site for you. It is possible to package tracking. We are sorry for the inconvenience to you. With giving thanks :).
|22944716 ||WHAT SIZE TO ORDER ? ||RAY******* ||2016-07-03 ||Answered|
| ||Hi, |
I am interested in 1542-2 Rose Skirt.
My Measurements : 70cm Waist / 90cm Hip.
Please advise the perfect size to order ?
[Re] WHAT SIZE TO ORDER ?
Thanks for your interest to our shop and item.
But, please kindly understand about this.
As the people's body size and preference is differ form indivisual to individual, we cannot give a clear answer.
We apologize for this.
We offer the size of the item, you can find that at the bottom.
As the size is cross section of the item, so it is not a girth.
Please compare that with your other item or multply 2 at the size that you offer.
Once again, thanks for your interest and we apologize that we cannot give a clear answer.