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[EuropAce] [Sona] [TCL] Portable Aircon 10000-12000BTU [Multi Model]


Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Multi Model
BOOKMARK 1 2 3 4 5 6 7

Customer Satisfaction

Satisfied Customer
28
Average Customer Review
95 / 100
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 90%/100%

Photo Review (18)

Customer Photo Review board

Highly Recommend Happy Purchased

Item delivered one day after ordering. Very satisfied with the aircon coldness. Highly recommended.

Model:Europace EPAC-12C 12000BTU | Option:No Installation(+S$10) | Extension of one 13amp Power Socket:No

+ Add this option
Apr 17, 2017 1
kyg*******
Apr 11, 2017
jon*******
Apr 11, 2017 2 4
roy*******

Highly Recommend Good product for the price

Very Fast delivery, ordered 1pm and delivered at 5pm so far so good, easy installation and running fine at 24 deg C and cold with normal noise.

Model:Europace EPAC-12C 12000BTU | Option:No Installation(+S$10) | Extension of one 13amp Power Socket:No

+ Add this option
Apr 07, 2017 2
joe*******
Mar 28, 2017 9
rus*******

Customer Review(31)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-04-25 tin*******
netural 2017-04-23 lie*******
Highly Recommend 2017-04-22 xia*******
Highly Recommend 2017-04-17 kyg*******
Highly Recommend 2017-04-17 msy*******
Highly Recommend 2017-04-13 Sal*******
Highly Recommend 2017-04-11 jon*******
netural 2017-04-11 roy*******
Highly Recommend 2017-04-07 joe*******
Highly Recommend 2017-03-28 rus*******
Item Q&A(31)
No. Question & Answer Member Date Status
26666266 Inquiry for the item from qiu**** qiu******* 2017-04-29 Answered
26584198 Inquiry for the item from rui**** rui******* 2017-04-22 Answered
26581142 Inquiry from nur**** nur******* 2017-04-22 Answered
Regarding the installation of europace 12c, will we be able to easily install it onto windows that swing outwards (the typical window for singapore hdb bedrooms)? Are there any special accessories that will be provided, or do we have to purchase additional accessories for such installation to be done ourselves? How much will it be for ur workers to install the air con on such windows?

Additionally, can you also answer regarding sliding windows? Any additional accessories, etc?

Thank you
 
[Re] Inquiry from nur****
Dear customer,

Yes, you may install the Portable Aircon on the Swing Window yourself, basic installation kit will be provided but additional accesories will be required and it will take a longer time to complete the installation. Customer kindly take note we are not selling the materials, customer will need to purchase outside.

If customer engage our services "Installation on Swing Window", we have 2 different types of material which can be used for installation and they are Plywood and Arcylic, for Plywood with Installation Charges is at $107.00/- and Arcylic with installation charges is at $180/-.

However, we need to share with customer the differences for plywood and acrylic is the brightness. For Plywood will be covered up the brightness from outside and can’t see whether day or night is. But for Acrylic, it will be a transparent clear acrylic and will not affect any brightness.

For installing Portable Aircon on Sliding Window will not require any additional accessories as the basic installation kit will be provided when customer purchase the Portable Aircon and you may install the portable aircon by yourself.

Hope it clarify your doubt.

Have a nice day!
(Apr 22, 2017 13:04)
 
[Re] Inquiry from nur****
Regarding the installation on swing windows using plywoods, only 1 swing window will be covered right? (Typically, such windows are in pairs but only 1 of them will be covered right?)
 
[Re] Inquiry from nur****
Dear customer,

Yes only 1 of the swing window class panel will be covered, customer kindly take note, after installation on Swing Window, the swing window glass panel cannot be closed.

Hope it clarify your doubt.

Have a nice day!
26581137 Inquiry from nur**** nur******* 2017-04-22 Answered
Regarding the installation of europace 12c, will we be able to easily install it onto windows that swing outwards (the typical window for singapore hdb bedrooms)? Are there any special accessories that will be provided, or do we have to purchase additional accessories for such installation to be done ourselves? How much will it be for ur workers to install the air con on such windows?

Additionally, can you also answer regarding sliding windows? Any additional accessories, etc?

Thank you
 
[Re] Inquiry from nur****
Dear customer,

Yes, you may install the Portable Aircon on the Swing Window yourself, basic installation kit will be provided but additional accesories will be required and it will take a longer time to complete the installation. Customer kindly take note we are not selling the materials, customer will need to purchase outside.

If customer engage our services "Installation on Swing Window", we have 2 different types of material which can be used for installation and they are Plywood and Arcylic, for Plywood with Installation Charges is at $107.00/- and Arcylic with installation charges is at $180/-.

For Plywood installation, during the installation we will measure the window dimensions and we will cut the plywood based on the measured dimensions and we will also cut out the size of the hose attachment.

For Arcylic installation, we will need to go onsite first to measure the window dimensions and cut out the Arcylic based on the dimensions and also to cut out the size of the hose attachment. As cutting of the Acrylic require machine therefore it is more costly as compare to the plywood.

However, we need to share with customer the differences for plywood and acrylic is the brightness. For Plywood will be covered up the brightness from outside and can’t see whether day or night is. But for Acrylic, it will be a transparent clear acrylic and will not affect any brightness.

Installation on Sliding Window will not need additional accessories as the basic installation kit will be provided and you may install it by yourself.

Hope it clarify your doubt.

Have a nice day!
(Apr 22, 2017 13:12)
26565097 1)Free window bracket included? 2) Does it require manual drainage? Jia******* 2017-04-21 Answered
1) Do you all include a free window bracket in the package? Because we wanna install it by ourselves
and 2) Will the portable air conditioning require to do the manually drainage by ourselves?
Thanks.
 
[Re] 1)Free window bracket included? 2) Does it require manual drainage?
Dear customer,

Please refer to the following:

1. All the Portable Aircon models in our listing, it all comes with the installation kit to allow customer to install by yourself.

2. No. Portable Aircon does not require any manually drainage, customer will only require to wash the filter when is dirty.

Hope it clarify your doubt.

Have a nice day!
26501151 portable aircon europace epac 12c kri******* 2017-04-16 Answered
hi seller
portable air Europace epac 12c
is it very Noisy because some complained that it is noisy
 
[Re] portable aircon europace epac 12c
Dear customer,

We can't determine the noise level of the EuropAce Portable Aircon as each people will have a different acceptance level of the noise. However, we do provide those specifications details given by our agent such as the noise level acceptable range for the EuropAce Portable Aircon is 50 to 54dB.

Customer may refer to our buyers comments review on those noise level before purchase from us too.

Hope it clarify your doubt.

Have a nice day!
26501102 portable aircon kri******* 2017-04-16 Answered
hi seller
Is the portable aircon very noisy because some complained that the compressor is very noisy
 
[Re] portable aircon
Dear customer,

We can't determine the noise level of the EuropAce Portable Aircon as each people will have a different acceptance level of the noise. However, we do provide those specifications details given by our agent such as the noise level acceptable range for the EuropAce Portable Aircon is 50 to 54dB.

Customer may refer to our buyers comments review on those noise level before purchase from us too.

Hope it clarify your doubt.

Have a nice day!
26481239 Inquiry related delivery from ang**** ang******* 2017-04-13 Answered
If I pay for epic 12c tonight can you deliver tomorrow although it is public holiday? Thanks
 
[Re] Inquiry related delivery from ang****
Dear customer,

If customer purchase tonight, we can only deliver the item on Monday as our delivery team is packed with delivery on Satuday. We do not do delivery on public holidays and Sunday. Our delivery is from Monday to Saturday timing from 10 am to 5pm.

Hope it clarify your doubt.

Have a nice day!
 
[Re] Inquiry related delivery from ang****
Hi I have placed the order and my cart number is 109904960. I hope you can squeeze me in for the item to be delivered on Saturday anytime. Many thanks!
 
[Re] Inquiry related delivery from ang****
Hi please call first to let me know when the delivery will be on Monday if Saturday is not possible do that I can arrange someone to be home to receive it. Thanks
 
[Re] Inquiry related delivery from ang****
Dear customer,

We can only deliver your items on Monday as our delivery team is packed with delivery today. Our staff will contact customer to arrange on the delivery timing.

We seek customer, your kind understanding.

Thank you

Regards,
Home101
 
[Re] Inquiry related delivery from ang****
Hi please ensure you call before delivery today so I can arrange receipt. Thanks
 
[Re] Inquiry related delivery from ang****
Dear customer,

Our staff have contacted customer to make necessary arrangements.

Thank you

Regards,
Home101

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