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9,745 Fellows

Exchange / Return SHIPPING

Place of origin
Korea Condition New Product
Shipping From From Overseas (South Korea)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 4 (100%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Photo Review (4)

Customer Photo Review board

not recommendneturalrecommendHighly recommend great

Well received in good condition. ...

Mar 27, 2014 0 0

not recommendneturalrecommendHighly recommend ^^

Great shopping experience! Highly recommend! :D

Feb 20, 2014 0 0

not recommendneturalrecommendHighly recommend REsponsible seller

Most Efficient and most responsible seller I have met.

Nov 06, 2013 0 0
Mar 05, 2013 0 0

Customer Review(4)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2014-03-27 dia*******
not recommendneturalrecommendHighly recommend 2014-02-20 smi*******
not recommendneturalrecommendHighly recommend 2013-07-20 wei*******
not recommendneturalrecommendHighly recommend 2013-06-01 wei*******
Item Q&A(8)
No. Question & Answer Member Date Status
19634580 Exchange jiz******* 2015-10-28 Answered
hi can I exchange my order ? They all very big , can u gimme your address I will ship back to u tmr
[Re] Exchange
The exchange please let the desired order number.
It will also be exchanged for any product?
If the answers, I will guide and confirmation.
Thank you.
12281517 Item E3613 rac******* 2014-02-20 Answered
Hello do you E3613 red color top in size 55. Thank you.
[Re] Item E3613
Dear pity. I do not understand what you're saying I will. I hope these questions in detail again. Thank you.
11528791 pls reply me asap6 jia******* 2013-12-13 Answered
Hi seller!Since u are.not able to assist me for returning the item,can u at least refund the shipment fee?
[Re] pls reply me asap6
You will need to contact qoo10.
11523466 pls reply me asap 5 jia******* 2013-12-13 Answered
Hi seller!I am sorry about that but I still need your help!I am not in Sngapore now. However,q0010 has
informed me to confirm the delivery of order no. 380170(the exchange). I can't confirm now cos the jacket is not with me now. I left it to my friend. So should my friend go post office and send the jacket?Q0010 said if the seller told me to send to item,I should just send it.
[Re] pls reply me asap 5
I'm sorry to hear that.
I do not understand what you're saying I will.
In addition, many times assistance was asked to contact qoo10.
Unfortunately, I can not help.
to give me a call. qoo10.
In addition, the duration is too jinatgi not be returned or exchanged.
11416870 pls reply me asap4 jia******* 2013-12-04 Answered
Hi seller!I just wonder that how does the post office know that I have paid the shipment?Does my friend need to bring anything to verify this?
[Re] pls reply me asap4
I told you already ushered qoo10 contact.
please contact the qoo10.
Thank you.
11406040 pls reply me asap3 jia******* 2013-12-04 Answered
Dear seller,I am not in SG now so I cant contact Q0010.
I have passed the jacket that I want to return to my friend. Do u need her address?
[Re] pls reply me asap3
I'm sorry to hear that.
Not so treated.
to give me a call. qoo10.
Thank you.
11397833 pls reply me asap2 jia******* 2013-12-03 Answered
Hi seller!I paid shipment alr. The Order No is . 38078170
[Re] pls reply me asap2
Was confirmed.
Please send the product to the address below.
(614-826) 3F 881-75, Beomcheon 1-dong, Busanjin-gu, Busan, Korea
Be sure to write down the product order number (Order No. is not shipping)
This product is refunded when you arrive in Korea.
Thank you.
11387336 pls reply me asap jia******* 2013-12-02 Answered
Hi seller!Did u receive the fund for shipment?What should I do next?Did u read my email?
[Re] pls reply me asap
Did pay shipping?
If so, let me know your order number.
Thank you.