Starblink
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Brand Qstore
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GOOD MINISHOP RATE 90%
19.90

Eyelet Sherlyn Dress (S-XL) Free Shipping - SL15


Customer who recommended this item
113 (Based on 127 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
more
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Customer Review (127)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 10, 2017 iri*******
Recommend Sep 08, 2016 Ser*******
netural Sep 04, 2016 loh*******
Highly Recommend Aug 31, 2016 est*******
Recommend Aug 02, 2016 ekc*******
Highly Recommend Aug 01, 2016 sio*******
netural May 18, 2016 cam*******
Recommend Jul 03, 2015 hop*******
Recommend May 29, 2015 car*******
Recommend May 20, 2015 ros*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller


Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller

-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Notice
Seller

Hi, please take note that we have changed our email address from previous enquiry@star-blink.com to starblinkenquiry@gmail.com. Thanks

Answered
2015-02-13
wen*******
User

Hi seller, i bought size m for both white & yellow. The white fits nicely, but the yellow is way too loose. I think is manufacting defect. Pls allow to change for any size m yellow. Thanks. Kindly get back to me at 92977440 if possible. I actually plan to wear on the 1st day of cny.

User

Hi, sorry we have put up notice earlier informing that we are unable to process any exchanges during the feb month as we are busier during this period and the holiday break. You may contact us again in March and we'll process it for you. You can email for return if you prefer. Thanks

Answered
2015-01-16
jas*******
User

Hi, ive bought the white one but is quite fitting, so can i ask for a change of size and also i wld like to get another piece of the black one. Kindly advise. Thanks

User

Hi,

Please note that exchange process may take 3-4 weeks to complete. Could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . Thanks

Our email : enquiry@star-blink.com

******Check our NEW ITEMS******
http://www.qoo10.sg/shop/starblink

Answered
2015-01-15
jch*******
User

I have not received my dress. Can u check if its been sent? Order number is 138448977. Thanks

User

Hi,

We have posted out your item, you will receive it in 3-4 working days.

Thanks

Answered
2015-01-12
pig*******
User

Pls reply on my status of cancellation

User

Hi, its already cancelled

User

Thanks for the update..

Sorry do u currently have stock for the dress?

User

Hi,

We will do a check and get back to you.

Thanks

Answered
2015-01-11
cor*******
User

Hi may I know what is the material like? Is it warm? How do I measure the shoulder width? I weigh 45 kg but my shoulder is 44 cm.

User

Hi, you can take the size S. Its polyester and not very warm. Thanks

Answered
2015-01-09
smu*******
User

Hi

Is white color transparent?

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Hi, nope. Its thick material. Thanks

Answered
2015-01-09
jad*******
User

1. what is the material?
2. need ironing?

User

Dear customer.



Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.



P.S. The information is also sent to the seller to meditate this case.


Hi, its polyester and no need ironing. Thanks

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