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Eyelet Sherlyn Dress (S-XL) Free Shipping - SL15


Subject Register Date
Return & Exchange Policy Seller 2016-04-28
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-28
How to submit return or exchange from the buyer's end? Seller 2016-04-28
Place of origin
Overseas Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 112 (88%)
This chart shows buyer's satisfaction level.
product 20%
price 20%
delivery 20%
service 20%

Photo Review (33)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Nice color n material but super short

super short dress. Plus size in inaccurate n small

Code:SL15 Yellow (XL)

+ Add this option
May 18, 2016 0 0
Feb 15, 2015 0 0

not recommendneturalrecommendHighly recommend Received

Item received but cutting abit smaller den mentioned. But overall the dress is nice

Code:SL15 Yellow (XL)

+ Add this option
Feb 13, 2015 0 0
Feb 07, 2015 0 0

not recommendneturalrecommendHighly recommend good quality

quality is good and its cheap, definitely worth the price

Code:SL15 Black (M)

+ Add this option
Feb 05, 2015 0 0

Customer Review(126)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-09-08 Ser*******
not recommendneturalrecommendHighly recommend 2016-09-04 loh*******
not recommendneturalrecommendHighly recommend 2016-08-31 est*******
not recommendneturalrecommendHighly recommend 2016-08-02 ekc*******
not recommendneturalrecommendHighly recommend 2016-08-01 sio*******
not recommendneturalrecommendHighly recommend 2016-05-18 cam*******
not recommendneturalrecommendHighly recommend 2015-07-03 hop*******
not recommendneturalrecommendHighly recommend 2015-05-29 car*******
not recommendneturalrecommendHighly recommend 2015-05-20 ros*******
not recommendneturalrecommendHighly recommend 2015-05-14 gra*******
Item Q&A(7)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
NOTICE Change of email address to : Seller
NOTICE Emails and enquiries Seller
NOTICE Operating Hours Seller
FAQ I've chosen normal mail for my orders. It's been so many days and i haven't receive the items. Seller

Hi, please check if your mailing address is given correctly. Nowadays singpost delivery is very slow and some buyers only receive their package after 1-2 weeks. Please use Qexpress if you want your delivery to be fast and safe. We won't be able to check any lost mail or delayed delivery if you choose to send by normal mail. Thanks

FAQ My shipping info shows that my order estimated shipping date is yesterday. But when i check my order today its still not posted out yet. What is happening? Seller

Hi, your order might be out of stock and not posted out yet. Please kindly check your Qoo10 account in your message box for our latest update of your order status. Thanks

FAQ My shipping status is changed to "on delivery" and i have received email from Qoo10 that order is posted out. My shipping option is under Qexpress but there's no tracking number shown. Seller

Hi, tracking number will be updated 1-2 days after Qexpress collect the package. Please kindly wait and i'll be updated soon. Thanks

FAQ Does all your clothing come in sizes? Seller

Hi, some of our clothing don't come in sizes. Those with sizes will be indicated when you placed your order in the selection list. If there's no size selection available means it only comes in one size. Thanks

16511121 Cart No. 92892613 wen******* 2015-02-13 Answered
  Hi seller, i bought size m for both white & yellow. The white fits nicely, but the yellow is way too loose. I think is manufacting defect. Pls allow to change for any size m yellow. Thanks. Kindly get back to me at 92977440 if possible. I actually plan to wear on the 1st day of cny.

[Re] Cart No. 92892613
Hi, sorry we have put up notice earlier informing that we are unable to process any exchanges during the feb month as we are busier during this period and the holiday break. You may contact us again in March and we'll process it for you. You can email for return if you prefer. Thanks

16154058 change of size jas******* 2015-01-16 Answered
  Hi, ive bought the white one but is quite fitting, so can i ask for a change of size and also i wld like to get another piece of the black one. Kindly advise. Thanks

[Re] change of size

Please note that exchange process may take 3-4 weeks to complete. Could you kindly email us for returns/exchanges as we have mentioned online in our webstore to please email us the order number that you want to return. It'll be easier for us to follow up on your request. We will reply your email within the next 1 - 2 working days after we received it . Thanks

Our email :

******Check our NEW ITEMS******

16136137 have not received dress jch******* 2015-01-15 Answered
  I have not received my dress. Can u check if its been sent? Order number is 138448977. Thanks

[Re] have not received dress

We have posted out your item, you will receive it in 3-4 working days.


16089853 cancellation of order pig******* 2015-01-12 Answered
  Pls reply on my status of cancellation

[Re] cancellation of order
Hi, its already cancelled


[Re] cancellation of order
Thanks for the update..

Sorry do u currently have stock for the dress?


[Re] cancellation of order

We will do a check and get back to you.


16077432 Material cor******* 2015-01-11 Answered
  Hi may I know what is the material like? Is it warm? How do I measure the shoulder width? I weigh 45 kg but my shoulder is 44 cm.

[Re] Material
Hi, you can take the size S. Its polyester and not very warm. Thanks

16063460 white color smu******* 2015-01-09 Answered

Is white color transparent?

[Re] white color
Dear customer.

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.

Hi, nope. Its thick material. Thanks

16055289 material jad******* 2015-01-09 Answered
  1. what is the material?
2. need ironing?

[Re] material
Dear customer.

Your inquiry will soon be confirmed and answered by the seller.

※ Inquiries related to Payment.

Cancellation and any Urgent issue can possibly be dealt from CS team.

Thanks & Best regards.

P.S. The information is also sent to the seller to meditate this case.

Hi, its polyester and no need ironing. Thanks

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