- UOB Credit card only
- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
Qxpress - $3.90
Free shipping over $35.90 purchase.
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This item has been added to the Restock List. You can edit at Wish List.
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No Co-shipping item in shopping cart.Please select items on the left side panel.
If you have entered the wrong shipping address, please cancel your order immediately and re-order with the correct address. Please do not submit Q&A to request to make the change.
We will fulfill your order in the first come first serve basis.In the event an item is out of stock, we will give you a call and offer you alternatives. If there are no alternatives, SOL HOME has the liberty to give you a full refund of the out of stock item.
Yelling on the phone or writing nasty reviews won't get your issue resolved but only show your maturity when people read what you wrote. We are nice only if you are nice. Please treat our staff as you would want to be treated
To help our operations to process your orders quickly, please kindly avoid orders with mixture of delivery and self collection items within the same cart.If your order is a mixture of delivery and store pickup items, we will only ship out the delivery items and *will not* be able to ship the "Store Pickup" items together. You will still need to come and collect the items specified as "Store pickup". If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again and make sure to select the correct delivery option. If we have not shipped your order, our operations will be able to combine all your orders in different carts and ship the items to you in 1 package.If you select normal as the delivery method, the delivery of the packages maybe delayed or lost. Read: http://www.shoponlinelah.com/qoo10/singpost-late-delivery-official-letter.jpg. Select normal mail at your own risk.
Dear customer all our items are non exchangeable and non refundable. please don't tell us excuses like choose the wrong size or push the blame to the sizing chart. If you are not sure of the size, please come down to our office to type the item. Prices is the same as online. We hope that you can understand that we promise all item are 100% brand new, no one ever try on it before because for bra, once tried, it will stretch and will not be suitable for the next person and most important personal hygienicwe treasure understanding customer and those who pay for Giordano and expected Chanel ( we are sorry cause we cannot live up to your standard ) please find other sellers thanks you for your understanding
Effective immediately, we are working 7 days a week from 12 noon to 7pm.
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I ordered light blue but seller sent black. So disappointed that such a mistake is made. Took abt 2 weeks to arrive.
Group:DENE | Design:8
Seller , I ordered light blue but you sent dark blue! Upset becos don like the dark blue ! Disappointed buyer
Group:DENA | Design:1
Definitely happy with my purchase, size is just nice, material is soft and you don't feel so hot.
Group:DENA | Design:16
Dress fits ok. would prefer if dress was more uniform in colour.
Group:DENC | Design:19
Received with good condition. Thanks seller.
Group:DENA | Design:7
Group:DEND | Design:15
Group:DEND | Design:14
Group:DENE | Design:6
Group:DENA | Design:5
Group:DENA | Design:17
When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out).
The following policy is introduced by Qoo10 that sellers are :
- not allowed to change shipping address of customers
- are only allowed to ship exactly what is being ordered in the system.
Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.
Dear Customer please take note that Normal mail have to wait up to 3 weeks because Singapore have inform us that
1) they don't work on Saturday , Sunday and public holiday
2) in the event if the pick up truck is too full, they will pick up the item the next pick up time which is the next day
3) there is a reason why Singpost ask for extra money for AM mail, Smart pac and registered mail because they will sent out those mail 1st, follow by they will sent out letter ( cause letter normally belong to company or government who will sue them for late delivery. Lastly is normal mail parcel which is us
4) Singpost will pass the items to the auntie or uncle that will do the sending on bicycle , walking or car and if that day , there is so much letter and registered mail , am mail , smart pac in that area you stay, you will have more delay cause the number of worker they have is fixed so we must understand that for the best price, you have to wait .
Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt
(Singpost fined for delay delivery of 40,000 packages)
please take note that there are a lot lost mail.
We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.
Item DEND12I'm size 28/29 for jeans can I take M size? Is the material thin and soft or thick and hard. Will this shrink?
dear customer , we suggest to take one size bigger cause cutting is small and this is the think type. will not shrink but will enlarge as time goes
DESIGN : DENC11 Hi, does the denim has any slight elastic?
dear customer nope cause this one those baggy cutting http://www.shoponlinelah.sg/fashion/denim/DENC02/denc02.htmlthis one is
Hi i hv transferred $8.00 to your POSB 030-925-203 under the initial of Janie Tay.What i needed exchanged to are: 1). Dena / Design 7 Colour: Dark Blue Size: XL QTY: 12). Dene / Design 06 Colour: Dark Blue Size: 2XL Qty: 1
dear customer ok noted , we will arrange for the stock to reach us then we will sent courier to sent you the item and collect the item
I received the replacements but one of the pieces is not what i wanted. What i received was 2 pieces of the same design which is DENA/Design 7. my requirements were stated very clearly above: Dena/Design 7 & DENE/Design 6. Logically i would not order 2 pcs of the same design. Therefore i need it to be replaced again, to what i stated above or u can get a courier service to collect it n give me a refund for this one pc. Tks
dear customer sorry for the error , you sent us a photo then i can show my china warehouse about the error then i will sent somone to pick up the item and exchange for you again , sorry for the error , please sent us a photo
Since this is your error, i would not be paying for the courier service.
dear customer sorry for the error
Cud i hv it changed to DENA 09, Blue, Size L please. Tks Joey
Hi Joey,as for the free gift, the wristlet bag, do u hv other kind of leather other than the snake-like skin. If u do not hv, pls do away the free gift. I m terrified of snakes. Tks
dear customer ok can no problem sorry we only have the snake hahah and this one we have ready stock in sg so we can change for you , but the way please sent us the photo of the 2 pieces same item cause we need that to show our office in china
Age catching up fast. Able to remember one thg but quickly forget another! Yes i forgot to send u a pic of the dresses. Doing it now. Sori agn!
thanks we will sent this to our warehouse , sorry for the trouble
Tku v much Joey! Rly apprec your help all this while in changing dress sizes. I wud buy fr SOL agn if there r suitable products i desire. You are the only one i hd come across who wud go all out to help your customers. Your after-sale service is EXCELLENT! Tks agn!
dear customer welcome , you can actually look at shoponlinelah.com coupon coupon is fly2017 for 10% off
Hi, rgdg the exchange for bigger size of the above orders, could you pls contact me at 97368632. May i know when do u hv stocks for the abovementioned? Tku
dear customer , we don't have ready stock in singapore,. for exchange you can transfer $8 to posb saving account then we will sent courier to pick up the item and china side to sent you the item ( please take note that this amount is for the courier and we don't earn from it ) unlimited pieces for this $8 ( you can change 2 or 3 pieces)
Hi tku for the prompt reply. I do not mind paying $8 for the 2-way courier formthe exchange. Pls tell me when can u deliver and collect from me?
dear customer please 1) transfer $8 to posb saving account 030-925-203 and inform us when it is done 2) what is the design you want to change to , and how many pieces you want to change to so that we can make prepare the stock to comedown from china to us
Hi i purchased the above n discovered the sizes are small due to its cutting. Can i go to your office to have them changed to a bigger size? Tku
dear customer sorry cause we don't have ready stock in office so if customer want exchange, you need to pay $8 and we will sent 2 way courier to pick up the item and sent you the item ( this charges is for the courier and we don't earn from it, then even you have 10 item to change , you also only pay for this )
Hi seller,can I ask if when can reach to me my orders?until now the status is shipping on delivery but when I check can't know when it's coming..ty
dear customer we have pass the item to the driver today thus tomorrow you can track the system
There isn’t any posted question about item.