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FLAT PRICE / Women Denim / updated 18 July  /SG Seller
108 items sold
10.90

FLAT PRICE / Women Denim / updated 18 July /SG Seller

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Customer who recommended this item
564 (Based on 698 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Entered Wrong Shipping Address Seller 2017-07-12
When items are Out of Stock Seller 2015-02-17
Be Nice (^.^) Seller 2015-02-06
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Manufacturer/
Place of origin
ShopOnlineLah / Overseas Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (273)

Customer Review (698)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 21, 2017 dar*******
Not Recommend Sep 18, 2017 shi*******
netural Sep 17, 2017 snu*******
netural Sep 15, 2017 san*******
netural Sep 14, 2017 ngi*******
Highly Recommend Sep 14, 2017 ang*******
Highly Recommend Sep 13, 2017 dar*******
Not Recommend Sep 12, 2017 sus*******
netural Sep 10, 2017 ecj*******
Highly Recommend Sep 08, 2017 hht*******

Item Q&A(53)

Status
Question & Answer
Date
Member
Notice
Seller

If you have entered the wrong shipping address, please cancel your order immediately and re-order with the correct address. Please do not submit Q&A to request to make the change.

Notice
Seller

We will fulfill your order in the first come first serve basis.

In the event an item is out of stock, we will give you a call and offer you alternatives. If there are no alternatives, SOL HOME has the liberty to give you a full refund of the out of stock item.

Notice
Seller

Yelling on the phone or writing nasty reviews won't get your issue resolved but only show your maturity when people read what you wrote.

We are nice only if you are nice.

Please treat our staff as you would want to be treated

Notice
Seller

To help our operations to process your orders quickly, please kindly avoid orders with mixture of delivery and self collection items within the same cart.

If your order is a mixture of delivery and store pickup items, we will only ship out the delivery items and *will not* be able to ship the "Store Pickup" items together. You will still need to come and collect the items specified as "Store pickup".

If you selected "Store Pickup" by mistake, please cancel the order in MyQoo10 and make the purchase again and make sure to select the correct delivery option.

If we have not shipped your order, our operations will be able to combine all your orders in different carts and ship the items to you in 1 package.

If you select normal as the delivery method, the delivery of the packages maybe delayed or lost. Read: http://www.shoponlinelah.com/qoo10/singpost-late-delivery-official-letter.jpg. Select normal mail at your own risk.

Notice
Seller

Dear customer
all our items are non exchangeable and non refundable. please don't tell us excuses like choose the wrong size or push the blame to the sizing chart. If you are not sure of the size, please come down to our office to type the item. Prices is the same as online.

We hope that you can understand that we promise all item are 100% brand new, no one ever try on it before because for bra, once tried, it will stretch and will not be suitable for the next person and most important personal hygienic

we treasure understanding customer and those who pay for Giordano and expected Chanel ( we are sorry cause we cannot live up to your standard )
please find other sellers

thanks you for your understanding

Notice
Seller

Effective immediately, we are working 7 days a week from 12 noon to 7pm.

FAQ
Seller

When you realize this mistake, please go to "MyQoo10" to cancel your order and make the purchase again as long as the order is still "on request" status (which means we have not ship out). The following policy is introduced by Qoo10 that sellers are : - not allowed to change shipping address of customers - are only allowed to ship exactly what is being ordered in the system. Please do not send emails to seller or "Ask seller a question" in order to cancel your order or make changes. We are legally not able to do so.

FAQ
Seller

Dear Customer please take note that Normal mail have to wait up to 3 weeks because Singapore have inform us that 1) they don't work on Saturday , Sunday and public holiday 2) in the event if the pick up truck is too full, they will pick up the item the next pick up time which is the next day 3) there is a reason why Singpost ask for extra money for AM mail, Smart pac and registered mail because they will sent out those mail 1st, follow by they will sent out letter ( cause letter normally belong to company or government who will sue them for late delivery. Lastly is normal mail parcel which is us 4) Singpost will pass the items to the auntie or uncle that will do the sending on bicycle , walking or car and if that day , there is so much letter and registered mail , am mail , smart pac in that area you stay, you will have more delay cause the number of worker they have is fixed so we must understand that for the best price, you have to wait .

FAQ
Seller

Normal Mail is not traceable. When customers make a purchase and selected normal mail, we are not responsible for lost package and it also means that you cannot log non-receipt claim. http://tinyurl.com/njoc9kt (Singpost fined for delay delivery of 40,000 packages) please take note that there are a lot lost mail. http://www.straitstimes.com/breaking-news/singapore/story/singpost-fined-30000-losing-trolley-letters-20140402

FAQ
Seller

We will pack according to what customers has ordered in the system. Request to change size/color mentioned in the memo will be ignored. If customers has ordered the wrong size/wrong color, it is best to cancel the order and make a new order again. This will help us work more efficiently to serve you.

Answered
2017-09-14
cel*******
User

Secret Inquiry

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Answered
2017-09-12
den*******
User

Item DEND12
I'm size 28/29 for jeans can I take M size? Is the material thin and soft or thick and hard. Will this shrink?

User

dear customer , we suggest to take one size bigger cause cutting is small and this is the think type. will not shrink but will enlarge as time goes

Answered
2017-09-01
ali*******
User

DESIGN : DENC11
Hi, does the denim has any slight elastic?

User

dear customer nope cause this one those baggy cutting
http://www.shoponlinelah.sg/fashion/denim/DENC02/denc02.html

this one is

Answered
2017-08-23
jen*******
User

Hi i hv transferred $8.00 to your POSB 030-925-203 under the initial of Janie Tay.

What i needed exchanged to are:

1). Dena / Design 7
Colour: Dark Blue
Size: XL
QTY: 1


2). Dene / Design 06
Colour: Dark Blue
Size: 2XL
Qty: 1

User

dear customer ok noted , we will arrange for the stock to reach us then we will sent courier to sent you the item and collect the item

User

I received the replacements but one of the pieces is not what i wanted. What i received was 2 pieces of the same design which is DENA/Design 7. my requirements were stated very clearly above: Dena/Design 7 & DENE/Design 6. Logically i would not order 2 pcs of the same design. Therefore i need it to be replaced again, to what i stated above or u can get a courier service to collect it n give me a refund for this one pc. Tks

User

dear customer sorry for the error , you sent us a photo then i can show my china warehouse about the error then i will sent somone to pick up the item and exchange for you again , sorry for the error , please sent us a photo

User

Since this is your error, i would not be paying for the courier service.

Size XXL

User

dear customer sorry for the error

User

Cud i hv it changed to DENA 09, Blue, Size L please. Tks Joey

Hi Joey,as for the free gift, the wristlet bag, do u hv other kind of leather other than the snake-like skin. If u do not hv, pls do away the free gift. I m terrified of snakes. Tks

User

dear customer ok can no problem sorry we only have the snake hahah and this one we have ready stock in sg so we can change for you , but the way please sent us the photo of the 2 pieces same item cause we need that to show our office in china

User

Age catching up fast. Able to remember one thg but quickly forget another! Yes i forgot to send u a pic of the dresses. Doing it now. Sori agn!

User

thanks we will sent this to our warehouse , sorry for the trouble

User

Tku v much Joey! Rly apprec your help all this while in changing dress sizes. I wud buy fr SOL agn if there r suitable products i desire. You are the only one i hd come across who wud go all out to help your customers. Your after-sale service is EXCELLENT! Tks agn!

User

dear customer welcome , you can actually look at shoponlinelah.com
coupon coupon is fly2017 for 10% off

Answered
2017-08-23
jen*******
User

Hi, rgdg the exchange for bigger size of the above orders, could you pls contact me at 97368632. May i know when do u hv stocks for the abovementioned? Tku

User

dear customer , we don't have ready stock in singapore,. for exchange you can transfer $8 to posb saving account then we will sent courier to pick up the item and china side to sent you the item ( please take note that this amount is for the courier and we don't earn from it ) unlimited pieces for this $8 ( you can change 2 or 3 pieces)

Answered
2017-08-22
jen*******
User

Hi tku for the prompt reply. I do not mind paying $8 for the 2-way courier formthe exchange. Pls tell me when can u deliver and collect from me?

User

dear customer please
1) transfer $8 to posb saving account 030-925-203 and inform us when it is done
2) what is the design you want to change to , and how many pieces you want to change to so that we can make prepare the stock to comedown from china to us

Answered
2017-08-22
jen*******
User

Hi i purchased the above n discovered the sizes are small due to its cutting. Can i go to your office to have them changed to a bigger size? Tku

User

dear customer sorry cause we don't have ready stock in office so if customer want exchange, you need to pay $8 and we will sent 2 way courier to pick up the item and sent you the item ( this charges is for the courier and we don't earn from it, then even you have 10 item to change , you also only pay for this )

Answered
2017-08-17
ami*******
User

Hi seller,can I ask if when can reach to me my orders?until now the status is shipping on delivery but when I check can't know when it's coming..ty

User

dear customer we have pass the item to the driver today thus tomorrow you can track the system

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A'POSH BIZHUB 1 YISHUN INDUSTRIAL STREET 1 #03-26, Opens Daily From 12pm to 7pm
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