|27357611 ||Bought 2 but only received 1 ||mis******* ||2017-06-24 ||Unanswered|
|27356545 ||Inquiry for the item from tks**** ||tks******* ||2017-06-23 ||Unanswered|
|27334433 ||Inquiry for the item from cha**** ||cha******* ||2017-06-22 ||Answered|
| ||Order no. 219544262 |
Dear seller, we received the delivery item yesterday. However, this bike come with many missing parts. As stated on your picture and post, the handles are supposed to have contact pad to monitor pulse and paddles should have strapped to hold our foot but all these were missing. The exercise computer of the bike is not working and always show 0.00. And the level adjustment is not working as well.
Please advise on the missing parts and should the bike be exchanged for a good one?
Please refer to attached files.
[Re] Inquiry for the item from cha****
HI,We will arrange to go down & check will call you for schedule in advance. Thanks.
|27305512 ||Inquiry for the item from jos**** ||jos******* ||2017-06-20 ||Answered|
| ||Hi as I can see from all the earlier reviews & q&a.. Many customers have missing parts when delivered.. Can I request you to do a thorough check before sending out the item to not waste both our time to arrange another delivery of missing part? Just to ensure all parts are intact before sending out. If ok, Will place an order. Thanks |
[Re] Inquiry for the item from jos****
Hi,Goods are brand new on delivery,we can't open the caton,if you have any problem please write in to us Thanks.
|27271901 ||Inquiry for the item from joo**** ||joo******* ||2017-06-17 ||Answered|
| ||Hi seller, the entire pack of nuts, screws, bolts is missing from my package. Item 10 to 17 are missing. Can you send them asap? My order is 218471137 |
[Re] Inquiry for the item from joo****
Hi Joon ,
We will arrange to go down and check on it , will call you for schedule .
|27254360 ||Inquiry for the item from sim**** ||sim******* ||2017-06-15 ||Answered|
| ||Order number: 218435740 |
Hi, i got my order but the monitor is not moving. It keeps showing 0. Please advice.
[Re] Inquiry for the item from sim****
Hi Bernice ,
We will arrange to go down and check on it , will ccontact you on schedule .
|27235112 ||Inquiry for the item from wai**** ||wai******* ||2017-06-14 ||Answered|
| ||Hi, just check my foldable exercise bike parcel.Had just received it just now. All screws missing include the washer,nut,carriage bolt, spanner,Allen wrench,computer holder and seat knob. Cannot find it in the box. Please advice. And when can the missing parts be delivered? |
[Re] Inquiry for the item from wai****
Please advise your order , will arrange to schedule to go down and check on it .
|27224371 ||Inquiry for the item from tos**** ||tos******* ||2017-06-13 ||Answered|
| ||Im short. 1.48M. So is the height adjustsble? |
[Re] Inquiry for the item from tos****
Yes , the height is adjustable .