FRAGRANCE FOODSTUFF PTE LTD
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[Fragrance] Traditional Baked Mooncakes (Choice of 8 Flavours) (Box of 4)(Mooncake Festival)

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Customer who recommended this item
1557 (Based on 1721 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Manufacturer/
Place of origin
Condition New Product
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description Choice of 8 types of Traditional Mooncakes! 29 Redemption Outlets islandwide!
Redemption Method Strictly via Qoo10 Mobile App Redemption only
Redemption Period 31st August to 1st October 2017
Redemption Outlets 29 outlets islandwide* (See participating outlets)
Note Redemption outlet MUST be selected during purchase

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Photo Review (818)

Customer Photo Review board

Highly Recommend 4 yolks

Very tasty!!!! Not sweet unlike other brands. Suitable for my ah ma

*Preferred Outlet:Clementi Ave 3 (Blk 442) | *Select:Pure Lotus (4 Yolk)(四黄莲蓉月饼)(Box of 4)(+S$6) | Redemption Period:31st Aug - 1st Oct 2017

Sep 26, 2017
she*******

Highly Recommend 4 yolks

Very tasty!!! Not sweet unlike other brands. Too bad. Sold out

*Preferred Outlet:Clementi Ave 3 (Blk 442) | *Select:Pure Lotus (4 Yolk)(四黄莲蓉月饼)(Box of 4)(+S$6) | Redemption Period:31st Aug - 1st Oct 2017

Sep 26, 2017
she*******

Highly Recommend Nice taste and not too sweet

Will definitely buy again. Thanks

*Preferred Outlet:Jurong Point (#01-35) | *Select:Pure Lotus (1 Yolk)(单黄莲蓉月饼)(Box of 4)(+S$2) | Redemption Period:31st Aug - 1st Oct 2017

Sep 25, 2017
vic*******

Highly Recommend Good price during promotion. Easy collection.

Good price during promotion. Easy collection.

*Preferred Outlet:Hougang Ave 4 (Blk 682) | *Select:Pure White Lotus (2 Yolk)(双黄白莲蓉月饼)(Box of 4)(+S$4) | Redemption Period:31st Aug - 1st Oct 2017

Sep 25, 2017
jtf*******

Highly Recommend Very Good!

This year the moon cake is nice , the egg yolk is not dry. It very fresh & nor so sweet. It very easy to redeem.

*Preferred Outlet:Jurong Point (#01-35) | *Select:Pure Lotus (2 Yolk)(双黄莲蓉月饼)(Box of 4)(+S$3) | Redemption Period:31st Aug - 1st Oct 2017

Sep 25, 2017
jen*******

Customer Review (1,721)

Customer Review board
Rating Feedback Date Written by
netural Sep 26, 2017 jac*******
Highly Recommend Sep 26, 2017 tif*******
Highly Recommend Sep 26, 2017 she*******
Highly Recommend Sep 26, 2017 she*******
Highly Recommend Sep 26, 2017 mic*******
Recommend Sep 25, 2017 lin*******
Highly Recommend Sep 25, 2017 vic*******
Highly Recommend Sep 25, 2017 jtf*******
Highly Recommend Sep 25, 2017 jen*******
Highly Recommend Sep 25, 2017 tan*******

Item Q&A(110)

Status
Question & Answer
Date
Member
Unanswered
2017-09-24
kel*******
User

Secret Inquiry

Unanswered
2017-09-22
Ste*******
User

Price of mooncake dropped after purchase. Why so dishonest?

Answered
2017-09-18
als*******
User

Hi, when are u having promotion again?

User

Hi,
Thank you for your interest. Please keep a lookout by following our page.

Answered
2017-09-17
dar*******
User

Hi, I just bought 6 boxes, collect at Tampines outlet. Can I use a printed ticket instead of show e-ticket on phone app?

User

Hi buyer,

Sorry for late reply, we generally will prefer mobile app redemption but we can also accept printed E-tickets.
By the way, you may call the staff to confirm sufficient stocks prior heading down for collection. Thank you.

Answered
2017-09-17
sus*******
User

Hi Seller, My friend has given me 1 pc (2 yolks) to try and I found that your Baked Mooncake is not too sweet (which is
good) but the yolks are too dried. When cut, the yolk simply drop out by itself. I hope that you can take note of this and improve.

User

Hi,

Thanks for your feedback.
Sure, we will take note on this.

User

Thanks for your prompt reply. I have already ordered 1 box (4 yolk + $6) and I hope that I can get 1 which egg yolks are oily (not too dry). If it is good, I will order more boxes (about 4 to 6 boxes) to bring to U.S.

User

Hi Susie,
Thank you for your order on Q10. We will not be able to answer to your question as each person definition of "egg yolks are oily" are not the same. In general it should be about the same as the one that you have just ordered. By the way, if you are bring the mooncake into U.S., you may want to check with their custom whether are egg allow into the country. Thank you.

Answered
2017-09-17
kon*******
User

What must show the cashier during redemption? Your email message or what? Please advise. Thanks.

User

Hi Buyer,

We generally will prefer mobile app redemption but we can also accept printed E-tickets.
Thank you.

Answered
2017-09-16
gal*******
User

I wouLD like to know how do I ask other to collect on behalf or buy as gift to others?

User

Hi Buyer,

Sorry for late reply, you may just forward the E-ticket (or printed) to the person and collect at our participating outlets listed in Qoo10. Thank you.

Unanswered
2017-09-15
tay*******
User

Hi seller , I had collected the mooncake on last Friday 8/9/17. I finished one box but when I opened the second box on this Wednesday 13/9/17 , I saw there were mould growing on one of the mooncake. Can I request for an exchange ? Attached a pic of the item. Thank you

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