Nicedeal.sg
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32CM Maifan stone non-stick wok / oil-free / induction cooker and gas stove

Purchase every $100.00, $8.00 Off
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Subject Register Date
Self Collection Seller 2016-03-17
Do not state color/address amendment in MEMO/Message System Seller 2015-07-30
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Manufacturer/
Place of origin
overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
157 (Based on 199 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Customer Review (199)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 09, 2017 gao*******
Recommend Jun 23, 2017 sgp*******
netural Jun 22, 2017 joa*******
Highly Recommend Jun 21, 2017 Kri*******
Not Recommend Jun 21, 2017 hil*******
Recommend Jun 20, 2017 Qqs*******
netural Jun 18, 2017 clh*******
Not Recommend Jun 16, 2017 ire*******
Recommend Jun 14, 2017 geo*******
netural Jun 08, 2017 tpo*******

Seller Information

Nicedeal.sg

  • Address : 7 JALAN KILANG 06-01 (Mon-Sat 11am-7pm)
Item Q&A(15)
No. Question & Answer Member Date Status
NOTICE Self Collection Seller
NOTICE Do not state color/address amendment in MEMO/Message System Seller
FAQ Enquiry on Qxpress Courier Seller

Please note that qxpress do not deliver at specific timing, they deliver by route. thus sending us messages or memo about only deliver at night time will be ignore.

FAQ Stating colors or change of detail in memo/message Seller

Items will be pack according to what customers ordered in the system. Request to change color, size, design or address in the memo will be ignored. If you ordered wrongly, please cancel the order and replace a new order. Thanks. (all orders are print out via qoo10 system, memo DO NOT show in the printout)

FAQ Normal mail via Singpost delivery duration
Seller

usually it is 2-5 working days. but they are slow and delay. thus we have customer feedback say 2 weeks. so it may delay sometimes so hope if you chose normal mail, you have to be prepare for the delay. and read the "normal mail via singpost at your risk''. We highly recommend self collection or qxpress.

FAQ Buying Online and buying offline in our shop
Seller

Sometimes qoo10 will minus the price online at their own cost to do time sales or promotion. So PLEASE BUY ONLINE INSTEAD. Our redemption staffs have difficulty trying to please everyone especially when qoo10 suddenly do a promotion without our knowledge and customer demand the price in our retail shop. For those who visited our shop, quoted our online shop, we will tried to give you discounted price in our retail shop, there may be few cents difference here and there, and its impossible to give a promotion price that qoo10 had slashed at their own cost. So to avoid any misunderstanding, get the offer online. ;)

FAQ Self Collection
Seller

All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item) 7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA) Operating Hours: Close on Sunday. Mon-Sat 11-7pm.

FAQ Normal Mail via Singpost at your own risk!
Seller

All normal mail are mailed out at singpost with cert of posting. Cert of posting is a proof where by we keep a copy of the day address we mailed with singpost stamp chop with date. This is to proof we mailed but no tracking number. Thus if item is lost there isn't any way to find/track it. NO REFUND WILL BE PROVIDED thus Courier Qxpress or self collection is HIGHLY RECOMMENDED. Delivery by Singpost may delay (minority) up to 3 weeks (feedback by our customers). Please note that if you chose Normal mail and item is unclaimed/undelivered and send back to seller, customer need to pay for shipping fee again, first shipping fee will not be refunded.

26988307 Request for replacement of item bought due to manufacturing defect. lsh******* 2017-05-25 Answered
Seller

Purchased above-mentioned item on Monday, item received fast (next day delivery) but very unsatisfied with the item because the base on the wok is not flat and when sits on the induction stove, it rock like a humpty dumpty.

Request for a replacement, please respond ASAP.
 
[Re] Request for replacement of item bought due to manufacturing defect.
Dear customer, thanks for your feedback. If you have any concern with our product, we sincerely invite you to bring the item to our CS centre. Our technician will check the product condition and give you further assistances.
Address: 7 Jalan Kilang. #06-01, S159407
Opening hours : 11am-7pm (Monday to Saturday)
26953138 Inquiry for the item from tmy**** tmy******* 2017-05-22 Answered
Can use metal on maifan non stick wok?
 
[Re] Inquiry for the item from tmy****
Dear customer, thanks for your inquiry. But we feel sorry we couldn't get what you mean. We sincerely advise you can give us a call during the office hours so that we can give you a best answer.
CS contact number : 67341322 (Monday-Saturday, 11am-7pm)
 
[Re] Inquiry for the item from tmy****
Sorry on the confuse. I mean metal spatula
 
[Re] Inquiry for the item from tmy****
Dear customer, thanks for your the inquiry. Yes the metal spatula can be used on our maifan stone wok
26653240 Inquiry for the item from chi**** chi******* 2017-04-28 Answered
For meifen stone wok, is it the price $17.90 include the lid?
 
[Re] Inquiry for the item from chi****
hi yes of course :)
26644053 About the maifan non stick stone wok chi******* 2017-04-27 Answered
Can the maifan non stick stone wok can be used on normal electric stove (non induction)?
 
[Re] About the maifan non stick stone wok
hi yes can :)
26643398 Inquiry for the item from xue**** xue******* 2017-04-27 Answered
Hi

May I know what is the weight for the 32cm stone pressure cooking wok?

Will the button depressed by itself after the food being cooked?
 
[Re] Inquiry for the item from xue****
hi thanks for your inquiry. the weight is 500g, and yes the buttom will depressed by itself after the food being cooked
26640340 Inquiry for the item from xue**** xue******* 2017-04-27 Answered
Hi

May I know what is the weight for the 32cm stone pressure cooking wok?

Will the button depressed by itself after the food being cooked?
 
[Re] Inquiry for the item from xue****
hi thanks for your inquiry. May we know the one u mentioned is our "32 cm Maifan stone non-stick wok "? If this is the one, the weight is 500g and yes after the food beeing cooked the buttom will depressed by itself.
26585464 Inquiry for the item from Sea**** Sea******* 2017-04-23 Answered
26371004 Omelette pan lyn******* 2017-04-04 Answered
Hi, can the Omelette pan be uesd over the stove?
 
[Re] Omelette pan
hi yes can :)
 
[Re] Omelette pan
ok, thanks.
 
[Re] Omelette pan
np wish you have a good day :)

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