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32CM Maifan stone / 30 cm stainless steel /non-stick wok / oil-free / induction cooker and gas stove
38 items sold
12.90

32CM Maifan stone / 30 cm stainless steel /non-stick wok / oil-free / induction cooker and gas stove


Customer who recommended this item
168 (Based on 213 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Self Collection Seller 2016-03-17
Do not state color/address amendment in MEMO/Message System Seller 2015-07-30
more
Manufacturer/
Place of origin
overseas Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (86)

Customer Review (213)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 19, 2017 yuk*******
Recommend Sep 17, 2017 FRO*******
Highly Recommend Sep 17, 2017 low*******
Recommend Sep 16, 2017 jaz*******
Highly Recommend Sep 13, 2017 eki*******
Recommend Sep 13, 2017 jdy*******
Recommend Sep 10, 2017 mdk*******
netural Sep 10, 2017 jes*******
netural Sep 07, 2017 bro*******
Recommend Sep 06, 2017 gin*******

Item Q&A(15)

Status
Question & Answer
Date
Member
Notice
Seller


All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item)

7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA)

Operating Hours: Close on Sunday. Mon-Sat 11-7pm.

Notice
Seller

Items will be pack according to what customers ordered in the system.

Request to change color, size, design or address in the memo/Message System will be ignored.

DO NOT STATE ANYTHING IN MEMO, ORDERS PRINT OUT BY QOO10 SYSTEM,
MEMO IS NOT SHOWN IN WAYBILL PRINTOUT.

Do not state changes in the message system as we may not read the message in time and parcel will be sent out. Any changes you may cancel the order and re-order again.

If you wish to provide some remarks to qxpress courier, please state in the address part NOT memo.

If you ordered wrongly or other reason, please cancel the order and replace a new order. Thanks.

FAQ
Seller

Please note that qxpress do not deliver at specific timing, they deliver by route. thus sending us messages or memo about only deliver at night time will be ignore.

FAQ
Seller

Items will be pack according to what customers ordered in the system. Request to change color, size, design or address in the memo will be ignored. If you ordered wrongly, please cancel the order and replace a new order. Thanks. (all orders are print out via qoo10 system, memo DO NOT show in the printout)

FAQ
Seller

usually it is 2-5 working days. but they are slow and delay. thus we have customer feedback say 2 weeks. so it may delay sometimes so hope if you chose normal mail, you have to be prepare for the delay. and read the "normal mail via singpost at your risk''. We highly recommend self collection or qxpress.

FAQ
Seller

Sometimes qoo10 will minus the price online at their own cost to do time sales or promotion. So PLEASE BUY ONLINE INSTEAD. Our redemption staffs have difficulty trying to please everyone especially when qoo10 suddenly do a promotion without our knowledge and customer demand the price in our retail shop. For those who visited our shop, quoted our online shop, we will tried to give you discounted price in our retail shop, there may be few cents difference here and there, and its impossible to give a promotion price that qoo10 had slashed at their own cost. So to avoid any misunderstanding, get the offer online. ;)

FAQ
Seller

All self collection must bring the PRINTED voucher/e-ticket or E-ticket shown on Qoo10 App Only. (if there is no e-ticket, we may not be able to give you the item./ if the payment is still pending by qoo10, we cannot give you the item) 7 Jalan Kilang #05-01 Singapore 159407 (2 bus stop away from Queenstown IKEA) Operating Hours: Close on Sunday. Mon-Sat 11-7pm.

FAQ
Seller

All normal mail are mailed out at singpost with cert of posting. Cert of posting is a proof where by we keep a copy of the day address we mailed with singpost stamp chop with date. This is to proof we mailed but no tracking number. Thus if item is lost there isn't any way to find/track it. NO REFUND WILL BE PROVIDED thus Courier Qxpress or self collection is HIGHLY RECOMMENDED. Delivery by Singpost may delay (minority) up to 3 weeks (feedback by our customers). Please note that if you chose Normal mail and item is unclaimed/undelivered and send back to seller, customer need to pay for shipping fee again, first shipping fee will not be refunded.

Answered
2017-05-25
lsh*******
User

Seller

Purchased above-mentioned item on Monday, item received fast (next day delivery) but very unsatisfied with the item because the base on the wok is not flat and when sits on the induction stove, it rock like a humpty dumpty.

Request for a replacement, please respond ASAP.

User

Dear customer, thanks for your feedback. If you have any concern with our product, we sincerely invite you to bring the item to our CS centre. Our technician will check the product condition and give you further assistances.
Address: 7 Jalan Kilang. #06-01, S159407
Opening hours : 11am-7pm (Monday to Saturday)

Answered
2017-05-22
tmy*******
User

Can use metal on maifan non stick wok?

User

Dear customer, thanks for your inquiry. But we feel sorry we couldn't get what you mean. We sincerely advise you can give us a call during the office hours so that we can give you a best answer.
CS contact number : 67341322 (Monday-Saturday, 11am-7pm)

User

Sorry on the confuse. I mean metal spatula

User

Dear customer, thanks for your the inquiry. Yes the metal spatula can be used on our maifan stone wok

Answered
2017-04-28
chi*******
User

For meifen stone wok, is it the price $17.90 include the lid?

User

hi yes of course :)

Answered
2017-04-27
chi*******
User

Can the maifan non stick stone wok can be used on normal electric stove (non induction)?

User

hi yes can :)

Answered
2017-04-27
xue*******
User

Hi

May I know what is the weight for the 32cm stone pressure cooking wok?

Will the button depressed by itself after the food being cooked?

User

hi thanks for your inquiry. the weight is 500g, and yes the buttom will depressed by itself after the food being cooked

Answered
2017-04-27
xue*******
User

Hi

May I know what is the weight for the 32cm stone pressure cooking wok?

Will the button depressed by itself after the food being cooked?

User

hi thanks for your inquiry. May we know the one u mentioned is our "32 cm Maifan stone non-stick wok "? If this is the one, the weight is 500g and yes after the food beeing cooked the buttom will depressed by itself.

Answered
2017-04-23
Sea*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-04-04
lyn*******
User

Hi, can the Omelette pan be uesd over the stove?

User

hi yes can :)

User

ok, thanks.

User

np wish you have a good day :)

Address
7 JALAN KILANG 06-01 (Mon-Sat 11am-7pm)
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