Jenny shop
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JENNY SHOP 2017New Arrival Korean Blouse Casual Loose fit T-shirts/Basic Design T-shirts/Casual tops/Clothing/

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Customer who recommended this item
1745 (Based on 2212 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Pay only one shipping fee for purchasing multi items among same shipping fee group items in a cart. Moreover shipping fee is free when purchasing above $25.90 in a cart.
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Notice

Subject Register Date
Contact seller Seller 2016-06-12
A letter to Dear Customer Seller 2015-09-11
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (China)
help
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (626)

Customer Review (2,212)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 25, 2017 vel*******
Recommend Sep 25, 2017 che*******
Recommend Sep 25, 2017 gia*******
Highly Recommend Sep 25, 2017 kel*******
netural Sep 25, 2017 goh*******
Highly Recommend Sep 24, 2017 chi*******
Recommend Sep 24, 2017 ffe*******
Recommend Sep 23, 2017 phy*******
Recommend Sep 22, 2017 suw*******
Highly Recommend Sep 22, 2017 app*******

Item Q&A(160)

Status
Question & Answer
Date
Member
Notice
Seller


Notice
Seller

Dear Customers,

It is a great pleasure to serve you.

We are a Chinese seller and we are having great sale in Qoo10 now.

When buying in Qoo10 or any online stores, we understand buyers may have many questions on sizes, colour, material and availibility.

Before making a purchase, you may contact us by email if you have any doubts or quiries, we will answer your questions accordingly to ensure all our customers have a pleasant shopping experience with us.

Answered
2017-09-20
jes*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-20
jes*******
User

Secret Inquiry

User

Secret Inquiry

Answered
2017-09-17
cli*******
User

Hi Seller I have placed order for 229471868, 229471869, 229471870 & 229471871. Please advise stocks & kindly advise delivery. Tks

User

你好,明天会安排运送,如果有缺货的我们会尽早通知你更换,也请收到信息尽快回复,谢谢。

User

Ok. Thank you for the reply.

User

好的。

Answered
2017-09-17
ven*******
User

你好, 你还会发送我最后一件衣服吗?

User

你好,缺货的项目已经退款成功了,不会再重新发送,谢谢!

Answered
2017-09-12
She*******
User

Hi seller I order 3piece but I only receive 2

I only receive A2 which is correct
The other piece doesn't look like what I had order and also there is 1 piece missing

Please advise how will it be handle for this order

User

你好,另一项目是缺货,已经申请退款给你,谢谢。

User

Okay, so how long will I get my refund back?

User

你好,退款在今天已经完成了哦,请检查。谢谢!

User

I have yet to receive any information or bank statement yet.
I will wait for a week to see if it is through

User

你好,请检查你的Q账户,谢谢!

User

Hi, I though that since I pay using master, shouldn't it be returning it through my bank account ?

User

你好,这个退款是Q10网站操作的,一般我们提交退款申请,然后等Q10网站审核通过,具体退回哪个账户我们也不能确定,一般是退回到你们的Q账户上,谢谢!

Answered
2017-09-09
sum*******
User

你好,我买了五件才收到四件衣服

User

你好,那件商品是缺货的,已经申请退款给你了,请注意查收,谢谢

Answered
2017-09-05
dea*******
User

Hi seller,

Please refer to the attached photo and there are lots of defects on the shirt I received such as black spots on shirt and hole. Please take action on this issue.

Hope to hear from you soon

User

你好,很抱歉,仓库没有做好质检,我们会退款给你,谢谢。

User

Ok thanks do let me know when you have done the refund.

User

好的,退款需要1-3个工作日,请注意查收,谢谢。

User

Hi how to check its been days

User

你好,退款在9.6号已经完成了哦,请检查一下你的Q账户,谢谢

Answered
2017-09-05
twi*******
User

hi seller,

I have received the parcel, but you have sent wrong quantity. We ordered 5 pcs of clothes, but only received 3 pcs.
Please advise the remaining 2 pcs.

Below code which not receive:
1) A11-9 Size:L, Green
2) A20-17 Size:M, Grey

Thanks.

User

你好,很抱歉这两个项目缺货,因为现在都是秋装上市了,所以没有办法补到货,我们会申请退款给你,谢谢。

User

好的,请问会按照衣服价格退款吗?

User

是的,按照你付款的金额退款,谢谢

User

好的,请问什么时候可以收到退款呢?

User

你好,1到3个工作日,这个退款需要Q10网站那边审核过后才可以的哦,谢谢

User

好的, 谢谢你。

User

好的,不用客气

User

你好,我已收到关于退款的邮件,但是请问退款的总额是多少?两件衣服的价格应该是S$12.80对吗?

User

对的。

User

那为什么我收到的总额只有S$8.81呢?

User

你好,可能是Q10网站自动扣除了运费,因为没有到达包邮的标准哦,谢谢。

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