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- Requires a minimum purchase of $200
- Payment over 3, 6, 12 or 24 months and pay no interest
- DBS Credit card only
- Requires a minimum purchase of $200
- Payment over 6 months and pay no interest
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Q: If I order this product, when will it arrive?A: It depends on product availability.-From Korea to Singapore takes about 1-2 weeks. (Usually less than a week)-Schedule estimate shipping date & time is not available.-If the product is in stock and the requested quantity is available, we will ship products within 1 to 3 working days.-If the product is out of stock, we will ship products in 3 to 5 working days or more after the ordered day. Order may automatically canceled if there's no more stock available with notice.Q: Can I get my tracking number?A: Yes, your tracking number will be provided in the trackable shipping number after the product leaves our warehouse in Japan.-Tracking will be available as soon as the tracking number updated into following form [KRSG123456].
Q: I have ordered a wrong product, can I change my order?A: Once you close the order, you cannot change it anymore. If you want to add products, you need to place a new order. If you need to cancel some item, please tell us your situation through Contact Us. We ask for your understanding in advance that some order cannot be canceled.-After the shipping, order cancellation is not available.-According to our return/ exchange policy, no return/ exchange is allowed except defects on items or wrong item delivered.Q: What to do when product arrived in defective condition, or a different product arrived?A: If the product has a defect, we will pay you back the money. If the shipped product is not the same as the ordered one, we will replace the shipped product with the ordered one or pay back a bill.
Q: Do I have to pay for GST?A: It depends on.- Customers are reponsible for duties on products priced over S$400. If you purchase an item over S$400, you will get a message or email from Qxpress to transfer the GST to them. After transfer the money, the item will be delivered to Singapore.- Please note that order cancellation or return is not allowed to avoid paying GST.- [Direct from Japan] is not responsible for paying GST for high priced items.Thank you for your respect on our policy.
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Great buy with reasonable price only S$19.20. Also good for daily wear and looks stylish even with t-shirts and jeans. Thank you seller~
TYPE:SIM005J | COLOR:BLACK | SIZE:S
TYPE:WIM011B | COLOR:KHAKI | SIZE:FREE
TYPE:WIM005J | COLOR:BLUE | SIZE:M
TYPE:WIM019B | COLOR:NAVY | SIZE:FREE
TYPE:WIM005J | COLOR:BLUE | SIZE:S
TYPE:WIM021B | COLOR:BLACK | SIZE:FREE
Dear seller, i keep trying to order WIM005J in Black S, but i keep getting payment fail notify. What is the problem? My card has enough funds, so its not that.
Hi there:)Order no.158327515 was shipped out already. Tracking will be available soon. For further query about the purchasement, please contact to Qoo10 C/S. Thank you.
When click on details link, there is 404 error. Need to know the size of 5J and also if the color will run when wash in washing machine.thanks
Hi there :)Sorry for the inconvenience caused. Now you are able to see the details on the item page. More quesitons, please feel free to contact us. Thanks!
Hi seller,I'm interested in item WIM021B, just to check it only comes in 2 colour right?As i was choosing my item, i saw the option provide 3 colours, so i will like to double comfirm if the option and item is match and correct?Thanks
Hi there :)Three colors available for WIM021B, Blue, Black and Navy. Item page has fixed please check again. More questions, please contact us. Thank you.Regards,Q-trading
Hi sellercan I know the measurement for the above for S & M?really interested to buy 2 jackets from you. please advise.Thanks
Hi there :)Please refer to an image attached. If you click item number and name, product details will be shown(including size). More questions, pleaes contact us. Thank you.Regards,Direct from Japan
Hi sellercan you show the measurement on S, M & L?thanks
Hi sellerThank for the late reply, I wanted to buy 2 jackets from you is during time sales & now the price have go back to usual price.I will wait for another time sales if there is.thank you
Hi there :)From 9/26 to 9/30 was Korean Thanksgiving day. I was not able to check your query. Sorry for inconvenience caused. More questions, please contact us. Thank you.Regadrs,Q-trading
There isn’t any posted question about item.