It's Tanya
It's Tanya Join Fellow
MINISHOP RATE 90%
35.80

[itstanya]★Free shipping★Shawl cara pocket long knit cardigan-PK1008 women fashion


Manufacturer/
Place of origin
itstanya Condition New Product
Shipping From From Overseas (South Korea)
help
Material Mixed rayon
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
30 (Based on 39 reviews)
Customer Satisfaction Score
95%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Customer Review (39)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Apr 21, 2015 Lye*******
Recommend Apr 10, 2015 lin*******
Highly Recommend Mar 19, 2015 ala*******
Recommend Mar 13, 2015 ser*******
Highly Recommend Feb 26, 2015 fir*******
Recommend Jan 23, 2015 won*******
netural Dec 17, 2014 gur*******
Recommend Dec 16, 2014 ngi*******
Recommend Dec 14, 2014 tou*******
Recommend Dec 14, 2014 ari*******

Seller Information

It's Tanya

  • Address : Dogok-ri Wabu-eup, Namyangju-si, Gyeonggi-do 1090-1 2nd floor SUEYEONINE
Item Q&A(8)
No. Question & Answer Member Date Status
14621743 Just send 2nd email lee******* 2014-09-18 Answered
4:04 PM (1 minute ago)

to bluedandy
Hi,

This is my 2nd email & hope to hear from you.

Thxs
Lee Ong

Hi,

This is my 2nd order, as attached my current order is BROWN. I m very disappointed to received another gray. Please shipped correct colour & collect wrong colour back.
lee Ong <lee.ong.c@gmail.com>

Sep 16 (2 days ago)

to bluedandy
Hi! lee ong,
Thank you for shopping with Qoo10. Your payment for the order has been completed.
Please check the order/shipping information.


Order no., that u send me
Date Item Qty Order Price Seller
46483416
(Sep 09, 2014 ) ★Free shipping★Shawl cara pocket long kn
it cardigan-PK1008 women fashion
Style/Color:PK1008/Brown 1 S$25.80 It's Tanya
Shipping Rate : S$0.00 Cart discount : S$0.00 Total : S$25.80

Attached below are 1st order, I bought black, charcoal & gray & now I have 2 gray.
Received all correct colour Cardigans, Order Notice] Seller is preparing to ship your order.
Kindly replace brown as order & collect your gray.


Close
Jul 28, 2014 (Monday) AM 8:42:54


Seller has been updating your order shipping status. Please check your order shipping status on below. You can check all orders on My Qoo10 > Shopping List.
No. Order date Order No. Item Estimated shipping date Seller shop
1 Jul 25, 2014 44892575 ★itstanya★2013 FALL WINTE... Jul 30, 2014 It's Tanya
2 Jul 25, 2014 44892576 ★itstanya★2013 FALL WINTE... Jul 30, 2014 It's Tanya
3 Jul 25, 2014 44892577 ★itstanya★2013 FALL WINTE... Jul 30, 2014 It's Tanya
 
[Re] Just send 2nd email
Dear customer,
Hello,
First off, i am sorry for my delayed answer.
Please send me a photo about wrong item .
After checking, i will guide for the way of exchange in detail.
Thank you for your understanding.
 
[Re] Just send 2nd email
lee Ong <lee.ong.c@gmail.com>

Attachments8:33 AM (14 minutes ago)

to bluedandy

Hi,

Thxs for your reply & pls to attach 2 similar colours. Pls as 2nd order, wld like to hv BROWN & if really out of stock CARAMEL is fine. In case u cannot view pics, I hv send it to your email.

Rdgs
Lèe Ong
Attachments area
Preview attachment 20140920_082544.jpg
[Image]
 
[Re] Just send 2nd email
Dear customer,

Hello,

I'm sorry about wrong item delivered.
Please send the wrong item to me in the cheapest way.

Address : Dogok-ri Waboo-eup 1090-1 2th floor SUEYEONINE Namyangju-si, Kyungki-do KOREA SUYEONINE
(Zip code:472-908)TEL:010-3967-1644

After sending the item, please send a picture of receipt to me.

After confirming your photo's receipt, i'll deposit Q-cash to your Q-account.
And i will send a brown color.

Once again, I'm sorry

In the future we will try to better service.

Thank you.
 
[Re] Just send 2nd email
lee Ong <lee.ong.c@gmail.com>

AttachmentsSep 25

to bluedandy

Hi,

As instructed, i have mailed wrong item colour out 0n Sep 25 & I have also forward u on email.
Till now, I have yet to hear from u, Pls update me as I mentioned if u run out of brown, I can except Caramel colour.

Hope to receive 1st choice correct brown colour.

Thxs
Lee Ong
Attachments area
Preview attachment 20140925_140933.jpg
[Image]
 
[Re] Just send 2nd email
Dear customer,
Hello,
I am sorry to late my response.
I'm afraid you would not confirm my response.
and I received your sending item last night.
we have brown color.
If you want to receive brown color, we can send it.
Please leave a message.
(brown color or Caramel color)
Thank you for your understanding.
 
[Re] Just send 2nd email
Hi & many thxs.
Yes please in BROWN.
 
[Re] Just send 2nd email
Thank you for your reply.
we sent your item as brown color.
Thank you.
14482540 Length of the shawl mil******* 2014-09-06 Answered
kindly provide the length of the shawl. Thank you.
 
[Re] Length of the shawl
Dear customer,
Hello,
Thank you for asking.
The length of PK1008 is about 80 cm.
but it can be different to length according to the height of wearing person.
Please refer to added file.
Thank you.
14385263 Suitable for autumn season? ste******* 2014-08-28 Answered
Is this suitable for autumn season?
 
[Re] Suitable for autumn season?
Dear customer.

Your inquiry will soon be confirmed and answered by the seller.
※ Inquiries related to Payment.
Cancellation and any Urgent issue can possibly be dealt from CS team.
Thanks & Best regards.
P.S. The information is also sent to the seller to meditate this case.

Dear customer,
Hello,
Thank you for interest.
Yes, of course.
This cardigan is for autumn season.
Thank you.^^
11455856 PK 1008 joa******* 2013-12-08 Answered
May i, please know the sleeve length? Thank You.
 
[Re] PK 1008
Dear customer,
Hello,
This item does not have shoulder cutting line.
So we could not tell you exact size.
It is different sleeve length according to body type of person.
Please refer to the added file.
Thank you for asking.
10207036 36242404 order no Cho******* 2013-09-21 Answered
Hi seller, is Kate spring coat out of stock? Please allow me to cancel order if you do not have stock. Thanks.
 
[Re] 36242404 order no
Thank you for your understanding.
8634311 Have not received dio******* 2013-06-07 Processing
8543948 shipping dio******* 2013-06-02 Answered
Hi Please try to send out asap
i need the item by 7 june please

thanks
 
[Re] shipping
Dear customer,
Hello,
Your order item is waiting on being loaded onto an airplane.
Please wait.
Thank you.
 
[Re] shipping
thank you
 
[Re] shipping
My pleasure^^
Have a good day~
8543939 shipping dio******* 2013-06-02 Answered
Hi Please try to send out asap
i need the item by 7 june please

thanks
 
[Re] shipping
Dear customer,
Hello,
Your order item is waiting on being loaded onto an airplane.
Please wait.
Thank you.


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