||Time definite service
|19851902 ||Size ||pat******* ||2015-11-15 ||Answered|
| ||Is there any size ? Or free size |
Thank you for interesting in the item. There is only one size(free size). Please check each part of specific size with Size Chart.
|19494263 ||thickness ||poa******* ||2015-10-18 ||Answered|
| ||How thick is your item and pop measurements. |
Thank you for interesting in our item.
This item is for Fall season, not for winter and summer.
|19489502 ||Change of colour ||jes******* ||2015-10-18 ||Answered|
| ||Hi, |
I bought a brown colour cardigan, but the colour didnt turn out to be what was expected from your picture.
Was wondering if i could do an exchange for my brown cardigan to a black colour one instead?
Please advise, thank you :)
[Re] Change of colour
If for any reason you are not entirely satisfied with your recent W shop order, we will gladly accept returns&exchange of items that are in new condition. Return(exchange) items must not be washed, worn or altered.However you have to pay delivery fee for return and shipping fee(S$7.7) we already paid when we ship the item to you.
After we receive the item of your return, we will re-ship the item you want.
Please request exchange at Myqoo10. We'll accept your request and send message for making exchange.
|19119109 ||Order received in wrong colour ||Jac******* ||2015-09-17 ||Answered|
| ||Hi, |
i just received my order and one of them is wrong. I ordered 2 brown JK15F No 301.
However, i received 1 brown (which is correct) and 1 black (which is wrong).
Pls advise how to exchange item.
My order no is 151695330 and 151695331 for your reference.
I would like to change the wrong order in black back to brown.
[Re] Order received in wrong colour
We appologize for wrong delivery.
Please request "exchange" at MYqoo10.
We send other message for how to exchange.