| 8109083 |
itwm.not received request for refund |
cc_******* |
2013-05-10 |
Answered |
| |
Hi it is more than 2 weeks I haven't received my parcel I.wan to request for refund. Kindly advice urgently |
| |
[Re] itwm.not received request for refund
Hello ! Thank you for sending me a message !! :) My name is Cora, IMK store.
Thank you very much for ordering the item from my store :) and sorry to make you wait for the parcel. :( Yes, We sent the parcel out to the post office on April 30th. But normally, it takes 3-5 weeks to get the parcel because of international shipping. ( I am sorry to say this since I know it is such a long time to wait for the parcel. ) But as you know, it is very very important to protect people from the terror. So how many days until getting the parcel always depends on people who are charge of checking the parcels and also customs. Therefore we should understand them to check the shipments for quite many days. As you know, it is a big thing and beyond my control in here, sorry to say this. :( So i recommend to be a little more patient with me, please. :) I really hope the item is having a safe trip to get to you.
And let me make sure about your address on Qoo10 we sent to, below.
Chong Wen Shin 211 TAMPINES STREET 23 02-121 520211 Singapore 65-9852-7179
To ask for the parcel to SINGAPORE POST is also good idea if you think the parcel is passed by Customs already in case of considering this international shipping. :) ( Please refer that the sender's name is not IMK STORE but JUNG SOOK KIM ) If you have any other questions, please don't hesitate to ask me. Thank you. :)
Kind regards, Cora / IMK Store |
|
| 7984117 |
Item not received |
mor******* |
2013-05-04 |
Answered |
| |
Hi, I have yet to receive my item after 1 week, please advise. |
| |
[Re] Item not received
Hello, My name is Cora, IMK STORE. Thank you for your message and I am happy to have a business with you.
It normally takes 3-4 weeks to get to Singapore because of international shipping and this is your tracking number ' RR451216979KR ' You can trace at ' http://www.track-trace.com/post ' You can visit that website and type your tracking number when you wonder where your item is. Then it will show the information about it to you. Wish you get the parcel soon enough ! :) Thank you.
|
|
| 7935192 |
Type A Album |
wen******* |
2013-05-01 |
Answered |
| |
hi seller,
I would like to get the type A album in brown and pink colour. please let me know once you have the stock. I really love that series. hope you will bring in stock for that. thank you very much. :) |
| |
[Re] Type A Album
Hello ! Thank you for your message. My name is Cora, IMK STORE
Yes, we ran out of stock of Type A at the moment, but will let you know provided that we have get in stock. :-) I really appreciate your interest so much. Thank you. :-) |
|
| 7729946 |
Restock? |
cas******* |
2013-04-20 |
Answered |
| |
Hi :D
Will you be restocking Photo Frame. 01 and Photo Wall. 01? |
| |
[Re] Restock?
I am afraid not. :-(
But is there anything else I can help you out ?? :) If yes, Please let me know. I would like to help you. Also, if you have another chance to buy some things from my store, please let me know. I will care of your order then.
If you have any other questions, please don't hesitate to ask me. Thank you. :-)
Kind regards, Cora / IMK Store |
|
| 7311348 |
Have not receive item |
sha******* |
2013-03-22 |
Answered |
| |
Hi, it has been quite long since my purchase. Please advise the estimated delivery date. |
| |
[Re] Have not receive item
Hello ! Thank you for your message. My name is Cora, IMK STORE
Thank you very much for your ordering the item from IMK STORE. :) But normally, it takes 3-5 weeks to get the parcel. ( I am sorry to say this since I know it is such a long time to wait for the parcel. ) But how many days until getting the parcel always depends on people in charge of checking the parcels and also customs. Therefore we should understand them to check the shipments for quite many days. As you know, it is beyond my control in here, sorry to say this. :( So i recommend to be a little more patient with me, please. :) I really hope the item is having a safe trip to get to you.
This is your tracking number ' RR449126930KR ' You can trace how your item is going on at this website ' http://www.track-trace.com/post ' You can visit that website and type your tracking number when you wonder where your item is. Then it will show the information about it to you. Wish you get the parcel soon enough ! :)
If you have any other questions, please don't hesitate to ask me. Thank you, have a good day ! :-)
Kind regards, Cora / IMK Store |
|
| 7224820 |
Received |
law******* |
2013-03-15 |
Answered |
| |
just here to update you that i have already received it. thanks for the help :) |
| |
[Re] Received
Hello ! Thank you for your message. My name is Cora, IMK STORE
I am sorry for keeping you waif for the response. As you had either, it was weekend so no one could give you the answer. I apologize, hopefully you could consider and understand, please.
WOW, I am very happy to hear you again. Thank you so much for updating me that news. Very nice news you gave me. :-)
I wish you make nice memory with the item. And if you have any other chance to buy some thing from my store in the future again, please let me know then I will care of your order then . :-)
Thank you , have a good day !! ^^
Kind regards, Cora / iMK STORE |
|
| 7159360 |
Where are my items? |
goh******* |
2013-03-11 |
Answered |
| |
Hi hi may I know where are my items! It's almost a month already...... |
| |
[Re] Where are my items?
Hello ! Thank you for sending me a message !! :) My name is Cora, IMK store.
Thank you very much for ordering the item from my store :) and sorry to make you wait for the parcel. :( Normally, it takes 3-5 weeks to get the parcel because of international shipping. ( I am sorry to say this since I know it is such a long time to wait for the parcel. ) But as you know, it is very very important to protect people from the terror. So how many days until getting the parcel always depends on people who are charge of checking the parcels and also customs. Therefore we should understand them to check the shipments for quite many days. As you know, it is a big thing and beyond my control in here, sorry to say this. :( So i recommend to be a little more patient with me, please. :) I really hope the item is having a safe trip to get to you.
To ask for the parcel to SINGAPORE POST is also good idea if you think the parcel is passed by Customs already in case of considering this international shipping. :) ( Please refer that the sender's name is not IMK STORE but JUNG SOOK KIM ) If you have any other questions, please don't hesitate to ask me. Thank you. :)
Kind regards, Cora / IMK Store |
|
| 7137546 |
Type A red colour |
zij******* |
2013-03-10 |
Answered |
| |
May I know when will type A red colour album be available for purchase? |
| |
[Re] Type A red colour
Hello ! Thank you for your message. My name is Cora, IMK STORE
I am sorry for giving you a late reponse. As you had, it was weekend so no one could give you the answer. I apologize to make you wait for the response. hopefully you could consider and understand, please.
We don't have any plan about this item yet. Sorry. :-(
But is there anything else I can help you out ?? :) If yes, Please let me know. I would like to help you. Also, if you have another chance to buy some things from my store, please let me know. I will care of your order then.
If you have any other questions, please don't hesitate to ask me. Thank you. :-)
Kind regards, Cora / IMK Store |
|